Downtown Charlotte Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

201 N McDowell St, Charlotte, NC 28204

Contact Numbers

Phone: 704-333-2542
Fax: 704-334-8938
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Charlotte
201 N McDowell St
0.0 mile away

Midwood
1233 the Plz
0.9 mile away

30th Street New
3720 N Tryon St Ste 113
1.8 miles away

Randolph New
819 N Wendover Rd
1.9 miles away

Reviews

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I mailed my income tax payment last April and had it certified. I tracked it to this location which arrived on April 6th and now I'm getting notices that it needs to be resent? I've called several times and no one ever picks up the phone. I guess I will have to turn them over to the IRS and have them investigate to see what is going on with this location and what is happening to payments people are sending to the IRS, theft?
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I mailed my income tax payment in April. Yesterday (05/04) the letter was returned to me saying Undeliverable and no way to forward. I've double and triple checked the address given to me by my long term accountant as well as the address from the I.R.S. website. I've tried calling several times to verify the mailbox no., but of course no one answers. I'll just have to try resending my payment, surely others are getting received? Don't they want the money? haha
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What in the world goes on at this location? I have had two packages in the last month completely disappear either stolen by my mail carrier or placed in the wrong mailbox and absolutely NOTHING is done about it. I have talked to multiple managers at this office, no one is helpful. I have filed multiple claims with USPS about the situation and no one responds. Their customer service is horrendous. I am so fed up with this place I am consistently throwing money out the window having my packages stolen or misplaced by their employees. Does anyone have recommendations for law suit action I can take or how to file a police report for theft against them? This is infuriating.
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This is not a review but i do have a question and hopefully you can help me. I ordered a package on November 9th so it would be here by Christmas, i noticed it has been in Charlotte since Dec 2. I don't understand the hold up, i really need this before Christmas, can you help me. The tracking number is. 9261290267787076993268. Please help me get it moving. Thank you so much.
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My mail carrier continue to put other people's mail in my box and I am sure my mail is misdirected as well. I have complained to the post office made several visits. NOTHING is done about it. Service is not good when you visit. They are now using this virus not to help. What can you do
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Sat on phone for 4 minutes and no one picked up
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A worst post office in the world. I’d rather with satin himself. At least he would pick up my phone call. Hey McDowell usps go F%uk your self. It’s not that hard to deliver mail in the right mailbox.
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Charlottes city center is called uptown not downtown. Please fix typo.
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I sent a package to my Sister ( a small orange flat envelope from Shutterfly) to her old address as they were in the process of moving. tracking number of package 801681434509949387. This is sitting in a Post office somewhere in Charlotte North Carolina. She filled out a mail forwarding but she did not receive this item yet. I orginally sent it to Donna Flores 11033 Dry Stone Dr. Huntersville, NC 28078. She has relocated to 229 Micah Lane, Iron Station NC 28080. Can someone please contact me to inform me that this is being routed to her new address. It was a special gift and I would like for someone to follow up on this and insure that she receives it soon. my number is 904-945-2254.
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I, too, having mail returned to me after I filed a missing piece which letter returned a month later. Now nothing gets delivered to my son in Maryland. No one can tell me why they are returning letters I address to my son. Mail to my grandchildren is being delivered. HELP.
• Replied to nancy critzer

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This is to compliment the young man who has been bringing our mail for the last few weeks. He is very thorough and conscientious. The young woman who preceded him often misdirected the mail and spent all of her time on the phone. Thank you for making this change. We do hope that he will continue.
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I need to get in touch with you re: mail forwarding gone bad. I've been calling for two days. 704 502-2336. PLEASE contact me.
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I do not understand why any Charlotte, NC post office has a phone. No one ever answers it. So flipping annoying.
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this is the worst service I have eve been thro. I mail my tax info certified mail on 3/21, and is not delivered yet! Everyone I talk to has a problem trying to find it, I am now o HOLD, been 10 minutes, the recording said 40-50 minutes. I had the wrong address so it was to come back tome and ended knows what is going on ?in Maryland. Later back in Charlotte, NC. So today I was told it has been there for 3 days. Mon I was told it would be delivered the next day. I mailed the package from PO in Rock Hill,SC. Could someone please contact me The tracking # is 70160910000015711685
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These people are the biggest group of incompetents I have ever encountered. Just one more example of a government program where anyone can work and no one can be fired.
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Gail went over and beyond to help me to locate a lost piece of mail. Thank you for the outstanding job.
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Worst service I have ever experienced!
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