I have lived in this town of Butner nc and the past couple months i have visited the branch in Butner and the employees are not at the counter and I hear them in the back laughing and laughing and I say I here and they say I will be there in a minute and they still have a laugh and when a man comes up to the counter he is rude when I ask why the wait when I hear you and employees are laughing in the back I am going to call the head of postal service if I don’t get a response from you
This is the reason people don’t use UPS anymore because of places like this my packages been there for almost a month now I needed it within the last two weeks. I’m still waiting and it is still stuck in Bunter, NC. What the hell are they doing there? Please just close this post office it’s of no use
We order several things for our family being shipped to Virginia. Currently we have 5 orders from 3 different companies stalled for some up to 2 weeks now at your post office. Why? I understand Covid but this is crazy. Anyone else having problems?
Whenever I see my package was shipped by UPS and forwarded to Butner NC USPS I know my package will most likely never arrive on time or I will never see it
UPS is pathetic and Butner is even worse!!! UPS seems to have a system where they almost get to the delivery address and suddenly give up and turn it over to this bankrupted lazy good for nothing government run organization called the US Post Office
My experience is that USPS Butner is where UPS deliveries go to die. I don’t know if it’s the Post Office’s fault or UPS’s, but UPS employees do have some dreadful stories to tell. An order I placed on 12/27 went to Butner early in January, was sent from there to the wrong town, languished there, was sent back to Butner, sat there for a few days and then finally was sent to the correct town and arrived here today, 1/19. Not the first time it’s happened.
Like so many others I live in NC and my package has been stuck at this location. Last update was 12/3, 18 days have gone by with no change. I understand things are behind, but I’ve been delivered other packages that I ordered much later than the one stuck here. Someone needs to look into this office.
Had a package delivered to Butner post office on 12/11 by UPS and it is now 12/21 and still no package? I am located in NC so it shouldn't take this long. This seems to be an issue at this facility. Is anybody reading these posts?
I'm having the SAME problem ! My package arrived there on the 9th. I'm in NC as well and this was a gift for someone ;( !
• Replied to Raymond J Goeller
Sad first graders :(
I also am a first grade teacher in a Title 1 school. Most of my students don't have books to read at home. I ordered Christmas gifts (multiple books) for all of my students. I told them they would get their books on Wednesday of last week (delivery was expected the Saturday before). They were so excited. Every day that passed I had to tell them they would not receive their books. School let out yesterday and I, along with 20 6-year olds have been very let down.
I have called multiple times, gone to our local post office and UPS in person, and they all say the package has not left this Butner facility. Even the USPS manager said about 50 people came in asking the same thing and apparently this place is infamous for situations like these. I am so disappointed.
I also have 3 different parcels that I ordered from different places (all Christmas gifts) that have been sitting here for over a week for some reason (I don't live in NC).
I am so grateful to all essential workers that are working during this pandemic, however some updates or information/ scans would be greatly appreciated. Please help!!!!
is this post office open? Is everyone out with covid? i have been tracking a package for a month now, and it's last known location was 11 days ago in Butner, then the trail stops. Do they not realize this is our Christmas gifts they are holding onto? Is there a person in charge there? This is totally unacceptable for a government run agency.
I have 4 separate packages that have somehow wound up in Butner and have simply ceased to exist, apparently. Who there is stealing people's deliveries? I have a son who is not going to have a Christmas gift at all, at this point because everything I've ordered for him is sitting in that post office. WHAT IS THE PROBLEM???
I have had numerous packages disappear after arriving at the Butner facility. They go to Greensboro, then Butner, and then tracking ends and delivery shows up as delay. It has now been 10 days since it has sat in Butner waiting to be delivered in Eden, NC. This only seems to happen when packages go to Butner.
I'm not sure what's going on at the Butner facility, but any time I have a package go through there I cringe. The delays compared with other facilities are really bad. At the moment I have a few packages that are in some kind of black hole that began at Butner. No scans for days, it's a fun kind of guessing game as to when my stuff is actually going to show up. The only real certainty is: it won't be when it's supposed to. :(
This just happened to me but my package is lost now. Seems to be the norm for this place.
• Replied to Mpetty615
I have 3 packages last scanned at Butner for a week. No other update after that. Am I ever going to receive my packages. I live a hour from Butner, makes absolutely no sense. These packages are from different companies but have all vanished once in Butner.
I also have a package that is apparently still in Butner. It started out with UPS and went to Butner to transfer to USPS. It's been a week, and it's still there. I called UPS and they said that they lost it because it never arrived at the post office in Butner. What's going on with the UPS there?
Has anyone ever finally received their package that was stuck in Butner?
I havent received my package that got stuck there on july 7th transferred from ups to usps
• Replied to Bourne
I finally received a package after about 3 weeks showing it was at Butner. It came 2 or 3 days after the company overnighted another package. After the companies start losing money from having to send out replacements they’ll get it together.
• Replied to Bourne
Does Butner have staff? Apparently I have mail in Butner, NC SINCE June 15th and July 4th. Hello!!!!!is there anyone to sort the package. Why does the package STALL THERE. I am a patient person and respectful however this is over the top ridiculous. I understand we are in a pandemic and I truly understand given I too am a essential worker. Please review the situation and let’s get this mail forward to the appropriate destination. I am tempted to take a drive there and sort if allowed ( lol) and pick up my mail. Thank you for reviewing.
I have important mail sitting at the Butner mail center since June it is sad and poor business as a health care worker if your care was compromised you would complain. The mail has stalled and I am disappointed in this customer service. There is no one to call to get answers. Tracking number: 92612902041494573291711922
Tracking number of 2nd:
Please find my mail somebody.
Okay so every time I have a package coming and it get routed to Butner it always gets held up but this time is ridiculous . It’s July 17 and my package arrived at Butner on June 30 at 9:32 and it’s still sitting there . 17 days and I have no update on my package which happens to be a irreplaceable package. Why I NEVER have trouble when my packages are routed to other places . There is no reason or excuse for this. I have been patient giving the fact that the world is experiencing a pandemic but I’m still receiving my packages from everywhere else on time ?
My package has been stalled at the Butner post office or wherever they hold the packages since 6/25/2020. My post office thats less than 45 minutes away from Butner says it's still sitting there which is common according to them. It is 7/1/ 2020 and can not get any answers, time for some serious investigating about this place. Maybe my package will be here by Christmas.
I have a package that has been held up at the Butner office since 6-2-20. What’s the reasoning behind the hold up? I tried to call there office and once I went through all of the automated instructions it started to call the Butner office. They picked the phone up and hung right back up. I’d like an explanation USPS........
Every time a package of mine goes to Butner, NC it takes forever for it to be delivered. It is always stalled there and doesn't leave there until 5 or 6 days. I'm getting very tired of this and having to explain to my customers that their orders haven't arrived yet!! Please fix this problem or explain to me what is going on there?
I ordered a small item from Amazon that was not on Prime, and originated out of California. The tracking information provided by Amazon demonstrates that the package arrived in Butner NC last Friday. It is now Tuesfay night, and it has not left Butner North Carolina. Moreover the delivery estimate is that it is not expected to arrive in Charleston, SC for at least 2 more weeks..... HELLO??? WTF?
Same here. I have a package that got as far as Butner via UPS Innovations on 5/5/20 to be deliver 5/6 and it's now 5/15 and untraceable. Nobody knows what happened to it. Never left Butner. I could have driven to Butner in an hour to pick it up if they are having a hard time figuring out how to send it on?
• Replied to Appears to be a Sinkhole
Sinkhole indeed! Perhaps it is loaded with quicksand? I have had three packages disappear in Butner, NC in the past month! About time the Feds got involved with this facility!