Banner Elk Post Office

155 Central Way SW, Banner Elk, NC 28604

Contact Numbers

Phone: 828-898-4334
Fax: 828-898-3734
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:00pm
Tuesday 4:00pm
Wednesday 4:00pm
Thursday 4:00pm
Friday 4:00pm
Saturday 10:00am
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 336-931-9320 or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

4235 Mitchell Ave
3.6 miles away

124 Elk St
3.7 miles away

380 Old Nc Highway 181
4.1 miles away

Valle Crucis
3565 Nc Highway 194 S
4.1 miles away


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I had my mail held for a week while out of town. I had three Amazon packages delivered to USPS on Nov 11 and 12. I know this because I have USPS daily mail alerts. For some reason Banner Elk post office said they attempted to deliver my packages, but could not. My neighborhood has a large box next to our mailboxes for such deliveries. I've spent the better part of 2 hours trying to call the post office. No one picks up. What kind of service is this? It isn't!


Worst service delivery ever. I will inform all companies I order from not to use postal service. Our delivery person left a $800 leather jacket sitting on 194 at our Mailbox, then March 9th 2021 smashed a package to try an fit it in the mailbox. It's obvious what we are dealing with and at some point either the item or the mailbox will be damaged which the Banner Elk Post office will pay for. Lazy and unorganized post office, run by morons.


Masks should be required of customers. Many customers do not wear face masks. Masks are only recommended.


recently had package delivered from walmart ( order # 5862073402310) w/ drivers note "left in or near mailbox". No package has been received. I suspect a porch pirate. Bill Gould 8288983824 I have ordered a replacement and would appreciate package to be placed on front porch as is usual for a USPS delivery at 919 Sugar Mtn Drive, 28604


They did not deliver my package. The Amazon order said it was delivered but that I had to pick it up at the post office. USPS site said delivery was attempted. Called and called the post office and never got through so we drove 30 minutes to the Banner Elk Post office and was told by some old lady with brown hair that they had too many packages to deliver yesterday but that it was out for delivery today. Except it was not delivered today. And I still can’t get through by phone. No wonder USPS is struggling! It’s ridiculous.


Post office does not answer the phone at all. The said my address does not exist and sent my mail back?????


This post office does not answer their phone when they are open!, they cut you off over and over again or it continually rings and some times an auto answer asks for your remote access code?...This is not acceptable!,,


John, our mail carrier on Beech Mountain is excellent in service, attitude and goes a step above to be helpful. He is the best example of a person who does their job well and with pride.

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