Kansas City Main Office Post Office

300 W Pershing Rd, Kansas City, MO 64108

Contact Numbers

Phone: 816-374-9101
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Lobby Hours

Monday 6:00am - 6:30pm
Tuesday 6:00am - 6:30pm
Wednesday 6:00am - 6:30pm
Thursday 6:00am - 6:30pm
Friday 6:00am - 6:30pm
Saturday 6:00am - 6:30pm
Sunday Closed

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Business Line
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Kansas City Mo Retail
30 W Pershing Rd Ste 112
0.1 mile away

Civic Center
601 E 12th St
0.8 mile away

Westport
200 Westport Rd
1.2 miles away

Rosedale
2200 W 36th Ave
1.3 miles away

Reviews

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Mail has not been delivered for the last 3 days even though informed delivery said I was getting mail all three days.
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I'm not a prude. I've been around the world, and seen a lot of places, people, and things that were down right odd or bizzare, but I never thought I'd see one as a postal service employee in my quiet, midwestern hometown of Lee's Summit, Missouri 64064-9998. As I waited in line to mail packages, there were 2 employees, man and woman, at the counter helping customers, but the young man was downright frightening in his appearance - very unprofessional, bordering on mentally disturbed: three rings through his nose like a farm animal; big pink ear gauges pierced in both ear lobes; and spike hair pulled back in some sort of bun atop his head, plus tats up and down his forearms, exposed by his short sleeve postal service uniform. I thought perhaps an assylum was missing a patient. Seriously? This is the type of image the USPS wants to present to the public at their service center locations? Fortunately, the young woman behind the counter was of normal appearance, and asked to help me. Good grief.
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I have not received my mail for two days. I have Informed Mail and it shows there was mail yesterday which was not delivered
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Why is it that I can never get a postal money order cashed at a post office it’s disgusting they were made at the post office
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I sent a business tax return certified. It made it to Kansas City and has been sitting in the post office for over 30 days.
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How do I get a passport
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I sent a package priority mail. Got to KC and been sitting for 5 days ????
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Here we go again, missing mail still not delivered after filing 3 complaints with the Post Master. Am missing paperwork from social security, my credit card company and Christmas presents from 2020! NEVER any response from USPS.... I'm close to filing a lawsuit.
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I have a package that has been sitting at the post office since 2-15-2022. Tracking number is 92748902477148553019691283. UPS says they cannot do anything once it is turned over to the postal service. Please advise. Sharon
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I have a package that's been just sitting in the KCKS distribution center for over a week, waiting to be released and sent down south to me. Is it lost?
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why is our mail not going ,couple time a week, retairded man was deliveing on sunday on 14 th colorado ,said they would not show up to deliver mail, took me 4 days to mail a bill.
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Are we getting mail today, didn't get any yesterday which I understand, but today.
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We understand it is hard times because of Covid, but the service is completely horrible. Mail only getting delivered maybe 3 times a week. Packages never get picked up, but we are receiving email stating they were. We work out of our home. We have called and talked to supervisor multiple times and he keeps promising it will be resolved. Nothing changes. We are on week 4 now. The annex gal in Riverside is completely unprofessional. Better off closing that place. Makes face of post office look bad.
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I am amaze by the effectiveness of my Post office I get mail every day get a snap shot on my computer what will be delivered my post office is in San Bruno ca, compared to other agencies like IRS DMv EDD which are basically non existent could it be because the IRS would get their payments if the P>O> was closed/ BTW on line doesn`t work for any other services
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Why in tracking info has a package been sitting at KC post office for 5 days with status “pending approval”? Especially since it only took 3 days from CA to reach KCK. NOW taking 5 days to be delivered to Gardner, KS. How ridiculous is that? Did call USPS n received generic “ “tracking shows it is intransit & scanned in KCK arrival Jan 14 8pm” TODAY IS JAN 19…. N TRACKING INFO HASN’T CHANGED
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Nobody is answering the phones today! January 10! Need help finding wedding invitations picked up 12 days ago!
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I AM GOING TO NEED FOR YOU TO TELL ME HOW IN HELL DO YOU PROMISE OVERNIGHT SHIPPING AND THEN SEND IT THROUGH REGULAR MAIL????????!!!!!!!!!!!!!!!!!!! THAT IS MY $30.00 question.
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Package Tracking Number: RE327271314US We sent this package to Mrs. Anju Bhagavan 600 Admiral Blvd. Apt. 1308 Kansas City, MO 64106 Please, deliver ASAP Royal G., P. O. Box 384869, Waikoloa, HI 9*6738 September 21, 2021, 9:09 am Rescheduled to Next Delivery Day KANSAS CITY, MO 64108 Your item was returned to the Post Office for address verification on September 21, 2021 at 9:09 am in KANSAS CITY, MO 64108 because of an incomplete address. Your item will go out for delivery on the next business day if the address can be verified.
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The local delivery service delivered roughly 200 mailings to me over a 3 year period that were correctly addressed to people within the zip code area. I was so frustrated that I began making a copy of the front of each piece and taped it to the front storm door which is solid glass, top to bottom. I literally ran out of room! I had to keep adding and making room for more wrong deliveries. The Post Inspector General actually drove by and saw the door. About 2 weeks later there was a new Postmaster in the local station. I have had about 2 wrong deliveries since.
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Wondering why a 2 day Priority envelope that is being sent about 15 miles away to another neighborhood in the same state ( Maryland ) is going by way of Kansas City??? The rest of my envelopes did not go all the way to Kansas City . And we pay 7.95 for this? The poor reputation of the USPS continues...
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This place is a [email protected]$king joke never answer if they do say call back in a half hour I've called 40 times nothing
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Extremely inefficient! They kill chicks. My 2 day priority box sits for 3 days in their facility and by the time it reaches my local post office, 5 days have passed and chicks are dead. Plus they don't answer the phone. Well they do, they just hang up right away. Seems like the whole facility needs an overhaul.
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At least 50% of my packages that are processed through your main hub in KC end up in Edgerton, Overland park, and several other cities before they are returned and process again through KC. I have even had them miss sent to 2 different cities before they ended up here. I can only imagine this cost more for the USPS to continue making these errors. And errors on a very regular basis. Please improve your efficiency. Thank you.
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I am very unhappy. We have been having trouble getting our mail for the last 5 weeks. We just got back from a visit to AZ and found that the USPS had changed our address to the AZ location, which was only temp. Now we haven,t gotten any mail at all for 3 weeks except the local advertizements and papers. What is going on? We are very upset!!
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The post office located at 51st and Main Street is frequently not open during their posted hours, which are only 4 hours a day Monday through Friday. Is this an understaffing issue?
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We live n Platte Broo North and have not had mail this is the third day Whats going on Frances Haale 4102 nw 75th St Kansas city Mo 64151
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Haven’t seen my mail in 3 days, and I am expecting my father’s death certificate and other important letters... what happened to the mailman, did he dead on the side of the road and my mail is there with him... like the show post man
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Davenport Iowa Post Told me to mail Kansas City for stamps. $33 was ordered January 4, 2021. No stamps came and my check was cashed Jan.11, 2021. Please check this. 2536 East St. Davenport Iowa 52803
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Been waiting on some very important documents and we have not received mail in the last 3 days we have not received mail since last week and we know for a fact that we have important mail sent off to us but yet we have not received anything we have not seen a mail person on the street I find it hard to believe that no one on the streets has any postal mail at all something is going on and we can't get in touch with anybody at all please we just want our stuff we didn't want our mail please and thank you
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Ordered forever stamps 12/15/2020, check cashed 12/21/2020. As of 1/23/2021 have NOT recv'd stamps. Mailed from Canton il was told requests sent to Kansas City, Missouri. How do I file complaint & get stamps delivered. Canton USPS no help!!!
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I am writing with concern about our local Waldo post office in the 64113 zip code. While we respect and are on first name basis with our local post people who deliver, I do not think whatever is happening is their responsibility. I have a suspicion that mail not being processed in a timely way at Waldo. One example is that I sent a payment for a bill from Waldo the beginning of August and the recipient never received it. After several phone calls, I ended up making an electronic payment. The check which I sent as payment in August, arrived at the destination mid-September. Other minor concerns are that we are receiving Christmas cards-postmarked 12/15/20 and mid-December and Christmas catalogs this week, the third week in January. While these are not reasons for alarm, it indicates a problem. We support the postal system and the employees but we are not sure of what is going on at Waldo. If it is Covid related, maybe the patrons should be informed of delays. Who knows if other mail I have sent from there was received in a timely way (including my absentee ballot for the Presidential election)? I did try to use the Brookside Station, but it was out of stamps and it was indicated they had been out for a while, so I did not go back. We now send our mail from Kansas or another zip code, but that does not prevent the mail we receive from being delayed. I felt a need to voice my concern.
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I was just wondering does anybody else besides me have a problem getting their mail. My flag has been up for 2 days the mail doesn't come on Wednesday or Thursday
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Every single package i get goes through this office and gets stuck their they've even sent it to sf mo and im in lebanon mo right on the way but it cannot be delivered to me and i cannot intercept it it cost too much no i need my package for work and my boss literally told me to either turn in my reports or turn in my laptop how can i if i dont have my package to turn in my work now i will be loosing my job but guess what you guys are not even going to care that i may loose my home because of incompetent buisness like this i have a 3 yr old also and how dare you use a pandemic as a excuse for the mistakes made since the mid 90s im pretty sure that employee familys got their packages and early or same day after mail was delivered i get scared when i see a package from amazon come through usps because this is the worst service and taking this long with packages makes sellers loose buisness also i know i will never go through this seller again when i requested ups in the begining.
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Gsosely neglegent
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I have a package sitting for over two weeks now. They aren't answering the phone either. I think the employees should read these reviews. They are absolutely worthless.
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Ok this is just ridiculous!! I had a package sitting in this facility for two weeks!! Obviously this is a very common problem for this place judging from all the negative reviews I'm reading...don't y'all care that you have a VERY bad reputation?! Like literally no one has anything good to say about this place! I will definitely be taking measures to avoid having any packages go through this facility again! Seriously people, get your stuff together!
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Everything I ever get through eBay that goes to KC goes into a black hole for weeks. Everything. COVID... Christmas.... even before that you all are the worst and should be all fired. What a joke. How can tracking show packages get to you and 2-3 weeks later, if you don’t send it to another state to come back to you idiots again, it is still sitting there? If the USPS was a private business you all would have been out of business years ago. You are a joke!
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What the heck is the deal with the mail going through Kansas City??? Anything that does takes for EVER and often times gets rerouted to other cities and states and takes weeks to get delivered!! I’ll get notification a package is to be delivered one day just to get weeks and weeks to follow saying that the package is “late”. Nothing more. Just late. While it takes a long travel vacation around the country. It’s ridiculous. I try really hard to avoid USPS when I can anymore just because of this mess. Clean it up!! Do your jobs. There are a lot of ppl who would love to have them!
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Where is my package it says left Kansas city 3 weeks ago nothing came to NYC
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My package is not delivered yet please send me ASAP
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I hate the postal system. Why doesn't pony express start up, wed probably get our mail delivered when they say it will be delivered. My pkg says its been in transit since August 17, who's got it Turtle mailing? No wonder the PO is losing money and customers.
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Where the f*uck is my package it shipped on July 15 now it’s july 31 where is it never again mailing from you guys worst
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I have had a horribly experience with my mail for the last 2 weeks. I have now had 3 packages randomly disappear on the day of delivery and I have been notified that some orders/mail have started going to my old address. I have not lived in that address for over 1.5yr. I have put in a complaint in the past because my mailman delivered my mail to my neighbors that were not even close to me. And now I am going on almost 2 weeks of not receiving any mail or packages. I am very disappointed, I cannot blame this on the pandemic because this has been going on for too long.
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Why did they remove the blue letter drop box by the Union Station, Kansas City, Missouri?
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I live in Wathena, KS. I wish to complain about the Post Office in Wathena, KS. For 2 years I have received a notice from Dish TV that my wife has not paid her bill. All bills come to my name at our address: Curtis W. Kruse, 409 Benton St., Wathena, KS 66090. This bill had my wife's name on it but was addressed at 309 Benton St., Wathena, KS 66090. I kept throwing it in the trash until I got sick and tired of dealing with it. I contacted the Post Office in Wathena and they said the Troy, KS post office was in charge of this and they were delivering it to us at our address. Also, a coupon from a wine merchant was taken before it was delivered to us yesterday. This Post Office is not up to par.
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Had a package set for delivery 5/11/20 through 64119 xip code. Talked w Paris 5/12/20 on 3 separate occasions about the package which shows delivered 11:35s 5/12. It wasn't, after Paris called driver he wasn't regular driver but still had the package and would deliver it. Now it seems to be lost. USPS never again. Your broken and unfixable w attitude at every conversation. Will drive to main office tomorrow and see if I can get any answers to thus broken, attitude ridden clusterf*ck.
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30th of March my 85 year old Mom mailed me. Birthday Card from 76801 to 64722 have not received as of the 10th of April???What is going on with the mail system?
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We live on 68th st and we often receive the mail belonging to the family with our same numerical address but who reside on 68th ter.And the opposite also occurs.How something so basic as a street address can get screwed up so frequently is bewildering.
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I will like to know why the mail is always late in the day,sense I been living here I wish someone please look into or route
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Customer at zip code 64110 was suppose to get package delivered, it says it was delivered but nowhere to be found and it wasn’t in or around mailbox like it said
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Stolen CGC comics as far as I am concerned, the only explanation for the graded comics allegedly sitting at this location is because there are no signers. Never again thieves, UPS here on out.
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I called the main post office on Pershing and Kansas City to get some help and ask him questions the only thing that I have gotten back is a stupid call back from the post office to which I’ve had a box for over 30 years paid the post office box up in September for one year now I understand they sent all my mail on a return to the sender‘s lost some insurance have called the water company so I can make sure they understand but they also get mail returned daily from the same post office everyone has problems with this post department going to go to Blue Springs to see if I can get a box there and if I cannot get a box there then I’m going to a lawyer and I want my refund for what to do on the box not for what this person that is called a postmaster in Grain valley Missouri After having this box for so long it is very hard to remember to change to a different box in another city too bad the post office cannot get people to read or hear when someone ask them or tell Sam something sure would be nice to hire people that can’t understand and I can read and write in Grain valley post office
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This branch is the worst I have ever encountered! Lost mail. Misdeliveries. Bad staffing with little help at Raytown location. Continual bad service compared to other locations. Management is awful.
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What did I just read? A Vietnam Nam vet refused entry with his service dog ,and treated badly by a clerk to cap it off, what the heck is wrong with giving service to everyone in a decent way? You work for them and are federal employees? It is shocking. I hope you fix the attitudes of you staf. What is going on with the United States?
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