I cannot deal with our postman or their office anymore. I've been trying since the 21st to get my sons bday & Holiday gifts. Since Mom's passing the mail def got overrun which we apologized for and started adjusting right before they quit delivering our mail WITH NO WARNING. Also decided to do this the WEEK OF CHRISTMAS WITHOUT WARNING. So we called them that week, well they're wanting us to move our almost 30 year old mailbox. Which I'd like to point out, I'm not a difficult person and I've managed companies throughout my twenties, so I respect regulations BUT this was unprofessional and honestly gross on a human level too.
Soooo idk why they didn't let us know during the 4 months the mail piled up or why they waited until the week of Christmas to stop delivering w/o notifying but we decided to drive to the office on the 21st to see what was up. We explain to them we'll try to get our mailbox up for them but its just a couple days before the Holidays and we had no way of preparing for this. The ladies in the office reassure us they'll make sure we get our mail and we are still getting 2 weeks of delivery before he can just stop like he is. NOPE! My son stands outside trying to wave this guy down and he just drives right past. So we call them this time. They tell us they do have a package for us and we can come pick it up the next day, the 23rd which is my son's birthday.
Well I would but we had a snow storm and we couldn't drive out there. Well the ladies in the office reassure us again that not to worry they'll make sure this guy delivers our package. Still NO. So we had to wait til today, after the holidays, to go pick up our package. I just tell them to please send back to senders, so we can just go through FedEx or something else. Well now they're trying to act like they don't even remember having a package even though we were told our package is there. Small town community? I think not. Asserting dominance in your government job on innocent people? Yeah thats not how we work together out here in the country. This was a completey unprofessional disaster on their end.
There was a package delivered to your facility that was supposed to go to Cedarcreek, MO. When I realized what was happening, I called and talked with Treva. She gave excellent customer service and was very pleasant. Thank you so much!