I was expecting a package that was supposed be delivered on 4/18. The email says it is delivered but I never received the package. The first person who picked up claimed she is a supervisor and told me flat if it says it is delivered then it is. Our mail box has keys to open. I told her they didn't put in my mail box and I needed that to be investigated. She didn't want to take responsibility so she took down my information to have the supervisor on the 18th to call me. Never received any call so two days later I stopped by at the post officer. A man who looked like a manager, took my tracking number and said the GPS isn't telling me when it is so, I will investigate and call you and took my information. I waited for 3 days and no call. I called yesterday, another lady who claimed she is a supervisor said she had no clue and would have the manager call me and took my information again. She claimed they are so busy. That was yesterday. I didn't hear from her so I called today. A supervisor by the name of Jonathan picked up today and said so no information. He looked up and said the GPS shows a deliver of not your address but somewhere in the middle of the road. He took my information and said he will have to do more digging and call me on Wednesday. Never seen such horrible customer service in my life. Not sure how to go by and I really need my package.
Please, please stop shoving packages in my tiny mailbox! Please tell drivers to BRING TO MY DOOR! We even had a large mailing envelope LABLED "DO NOT BEND" shoved into the box-- and of course it was BENT! This happens all the time in the Weaver Lake neighborhood. Please fix!
On the street of Niagara lane north Maple Grove Minnesota 55369,our mail has not to our home they have been mix up our mail,I have gotten other people bill,I have been waiting for some mail and most of my mail went to my neighbor. Please check on it.
The post man for Arbor Lakes did not pick up the outgoing mail. It has been in the outbox Since I believe Friday. Our customers expect the mail to go when we say it will go not at the discretion of the postman feeling like picking it up or not. We got incoming mail, but for some reason he decided not to take the outgoing. Not first time.
5621 Quebec Ave N
Local mail carrier for this address
I would like to press chargesfor tampering with us mail.
11/29 He totally skipped our building ONCE AGAIN
Rental office said usps (us Mail) stopped by rental office and dropped off pkgs. I had pkg out for delivery. They checked. Mine not there! I was home ALL day, and note on mailbox as well as neighbor had note for outgoing mail. He dropped a few pkgs at office and TOTAL skipped delivery of mail to this addres.
MY PKG not in office. Delivery confirmation showed 3:00 pm
Got ANOTHER delivery confirmation for my pkg right before 5:00 pm. Ran over to rental office. Caught the 2 ladies before they left.
Also this month of November He/She has put mail in wrong boxes. I was MISSING 2 checks. One never showed up. The other was put under my door by a neighbor 10 days later.
THIS IS TAMPERING WITH US MAIL NOT ACCEPTABLE
Again address is 5621 QUEBEC AVE in NEW HOPE
We are not gheto trash! Delivery our mail or go dig ditches!
My P.O. Box costs 160 a year. When I come and other customers as well I feel that it is unfair that we have to park in the employee parking lot because your employees have the customer lot filled. Especially the spots near the entrance.
I received tracking notification that package was left in parcel locker Fri 6/2. There wasn't a key in my mailbox to open larger parcel locker, so I went to post office Sat morning...was told the key would be in my box that afternoon. Checked my mail Saturday afternoon, and the key was there, however the parcel locker was empty. Called post office, spoke to Supervisor, who said "carrier told her she delivered package, and left key in my mailbox", and that the carrier "wouldn't lie to me". Basically didn't want to take any time to reference my tracking number or anything, or give a crap my package is missing. Supervisor told me to call the police and file a police report. Absolute zero courtesy, rude for no reason, and no customer service skills whatsoever. I'll be paying extra for expedited shipping via UPS/FedEx going forward, as obviously getting it via the Maple Grove post office can't be guaranteed. I've lived here 1 week, and already the most ridiculous mail experience I've ever had living several cities/states.
Today 5/15/17 I left 2- packages in mail box & the person delivering the mail just push my 2 packages aside to stuff in the incoming mail. This is the 3ed time they did this. A mail box these days must be just for incoming mail.? My outgoing mail is important & must be posted in one day or I here about it. . I need what's in the box to be posted that day. I hope this time it was a SUB. Another trip to the post office.
Tired of this crap. "They were just 2 small package" Now I will spend $2 more in gas as if the rates weren't high enough!
A key was left in my mailbox to open a larger box with a package I received three days ago. The key does not work, the lock is stuck. It needs replacement. For the past three days I've been calling, reporting this to the PO in Maple Grove, MN and trying to open the parcel box. This is the third time I've received parcel and cannot access it due to the same situation. No wonder people are discontinuing use of the USPS service. No one responds to your requests for service. I need what's in the box to be delivered.
A key was left in my mailbox to open a larger box with my mail.
The key does not fit. I have done this before, so I know how. I sprayed silicone into the lock, thinking it might be frozen and still does not for. I tried to call the maple grove, mn post office but there is no answer. I need what's in the box.
Possibly the worst customer service I have ever experienced anywhere. The person in the lobby doesn't seem to care how long you stand there, while he talks to his friends in the back. Please try to get more people out front to help people.
I am a 10 year resident of Maple Grove. The mail delivery IS NOT DAILY. I expect mail everyday. My box was empty on 10/23/14. What happened to mail delivery at 8652 Terraceview Lane North, Maple Grove, MN?
I had the worst service I have ever had at the Maple Grove Post Office today. I was waiting for a phone call back and once I finally connected with them the manager of this location, named Char was yelling at me on the phone and when I told her if she didn't lower her voice, she hung up the phone on me. I called back and she continued to treat me with such disrespect, I was finally able to get her supervisor's name and will be calling back tomorrow.