Mostly the mail is delivered on time. The postal workers are very friendly and professional. I do have one request please. The mailbox at 7585 Bensville Road Waldorf MD 20603 had taken a beating. Mid-size packages (about 13x13 and plus) are forced in the mailbox. The result is the mailbox is leaning at an angle of over 90%. Consequently I have to keep paying a laborer to make adjustments. Kindly inform the appropriate postal workers on the route of my concern. Please encourage resolution. Thanks. Stay safe during this crisis
Lately, I'm having the hardest time receiving my parcels. Since March, i've lost over $550 in merchandise from USPS delivering my stuff to the wrong address. I don't normally like to complain because this is a tough time for all, but I'm getting tired of supplying my neighbors with free stuff because USPS delivery gets my address wrong.
On Friday July 17, 2020 at about 17:20 my mother and I were at the post office located at:
150 Post Office Rd.
Waldorf, MD 20602
We had three packages to mail and had printed postage for them at the self service machine. However, the drop box for packages was taped closed with an "Out of Order" sign on it. There was at least one other patron there as well looking to do the same thing. We could hear employees talking in the rear, and a gentleman who'd left as we were printing our postage told us that we could ring the doorbell and ask where we should put our packages, as the employees were still in the building.
The other patron rang the doorbell and was answered with "We're closed!" from the employees in the rear. She responded with "I just have a question." and was met with no response. Meanwhile, we could still hear employees laughing and talking on the other side of the gate. After a few more moments of not knowing what to do with our packages, she rang the bell again and the same interaction occured. She then called out "Excuse me? Excuse me?" with no answer, although we could still hear the employees talking. The patron then picked up her phone to call USPS and I assume the employees heard the USPS automated voice answer and they all quieted down. My mother rang the bell and when they answered with "We're closed" She said "I have a question. Where am I supposed to put my packages if they shoot is out of order?" She was met with "You will have to bring it back in the morning to bring it to the window! Our shoot is broken!"
At this point the other patron, my mother, and I are all very upset and frustrated. There could have been an addition to the sign that informed patrons to take their packages to the window. But even more frustrating was the fact that they could hear us and we could hear them. They knew we could hear them, and they chose to ignore us and refuse to answer our question.
I am searching for some amazon packages that USPS said was delivered around 6 pm and was put in my mail box, but it was not delivered and the package is 2 bags of fertilizer and a fan ( way to big for a mail box) I tried calling several numbers at USPS but keep getting transferred to a fax machine. can somebody help?
Denise Thompson should be recognized for great customer service! She goes above and beyond doing her job. I live in an apartment every time she sees a tenant she always say hello with a smile! I lived in Waldorf for many years and the postal workers that use to deliver my mail would deliver to another address I would get my neighbors mail but hardly ever got my own! I know she is very busy but especially in the world we live in today, it’s nice to see employees like Denise Thompson doing an outstanding job!! Btw I also appreciate that she delivers my mail to my mail box and not to one of my neighbors.
My husband and I applied for our Real Id's on November 29, 2019. I called the DMV to find out where the new licenses were, because we did not receive them as of 01/02/2020. We were informed that the ID'S were mailed out on 11/30/2019!! Guess what, it looks like someone from the post office has stolen our Real Id's.
I had to pay for duplicates to be mailed and an extra fee for expediting my drivers license as it expires very soon. So what this means is that someone from the post office is stealing Real Id's that come in the yellow MVA envelopes. Identity theft is real and people have nothing else better to do than to steal from others and committing fraud is their full time job. If you have to get a real ID make sure you opt for expedited shipping where you have to sign for it when it comes in the mail.
I just called the Waldorf post office and they are so disrespectful and rude. They just shift you from person to person and don't give a heck about you.
thank you ups and fedex for your service. I'm sure the postmaster will love to see this. He /she will need to have them take customer service classes!
My express mail has not been delivered in two days and the post office said they attempted to do so but we have been waiting for it every day at home since the first and still keep getting the run around when we call
My package is missing supposed to be delivered on Saturday 2/17, 2017 Has tracking number but supposed to be left in my mailbox.
This never happened before. I am really upset about this what I heve to do next
no mail received on Monday January 29, 2018, but was included
in a large buld of (tradh) mail Tuesday, the 39th.
no explanation offered by supervisor at Waldorf Rural Delivery Office.
My Enterprise newspaper has not been delivered on time for over 2 months, sometimes 5 days late since last Friday's (mail delivery)
Enterprise has not shown up yet. Why is this happening?
I was kicked back to the newspaper, which kiscked me back to the
Passport appointments are more than 2 months out, and the other place they refer you to only does walk-ins from 10:00-2:30 M-F. Which means most of us must use vacation days just to get a passport for our vacation.
I would like to know if something can be done about not receiving my mail properly? I have been having a problem with not getting my mail, it will turn up in my neighbors mailbox and I'm thankful that my neighbors are honest people and bring me my mail. Several other occasions I will have their mail and the addresses look nothing alike. The mail carrier leaves the mailbox open so who knows if the mail stays in the box or blows down the street. I reside in the Autumn Hills community off of McDaniel Rd and this has to stop, I spoke with a superviser back in Febuary and she stated that the issue would be corrected and it not, I have been living here since October 2014 and the problem continues....Can someone HELP...????