Rockville Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

500 N Washington St, Rockville, MD 20850

Contact Numbers

Phone: 301-762-5802
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday Closed
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 301-838-4228 or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Suburban Window Scv
16501 Shady Grove Rd
1.6 miles away

Twinbrook
2001 Veirs Mill Rd
1.6 miles away

Pike
143 Rollins Ave
1.8 miles away

Rockville Carrier Annex
2011 E Jefferson St
1.9 miles away

Reviews

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I made an appointment for a passport and rearranged my schedule to be there 15 minutes early as instructed on the appointment website. When my appointment time came there was still no one in the passport office. I asked the only postal clerk on duty, who was taking care of the customers in the long line, where the US passport rep was. His response “oh, she just left, for lunch, have a seat and wait.” Why are we paying taxes to pay for expensive computer scheduling systems if the US passport reps are ignoring it and doing whatever schedule is most convenient for them? Very very unprofessional by the US passport rep. Kudos to the one clerk who still manages to help everyone on the long line with courtesy, and for responding to my question truthfully. An India man called me later and left a message stating “ If you come back to the Post Office now we can help you with your passport. “ one trip to this post office was enough, not making two trips to be ignored again, this time possibly by a foreigner. I went to Virginia, no appt needed, no wait, 15 minutes and my passport was completed. Get your act together Maryland!
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AWFUL CUSTOMER SERVICE THE SUPERVISE THE CURRY BOTH WAS VERY AWFUL IT DOES MAKE ANY CENTS THAT YOU HAVE TO GO THROUGH THIS I WILL WRITE AND LETTER TO THE HEAD OF THE POST
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I hope you learn to spell and use better grammar in your complaint letter to the USPS, Tisha Jones Sutton! Seriously, go back and proof read what you wrote in your review!
• Replied to TISHA JONES SUTTON

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Awful customer service really makes you rethink using the postal service for anything. I returned two items to two different companies on Dec 7th, by dropping them off at this post office with the postage already paid by the companies. As of Jan 13th neither package has been received and the tracking numbers have not been scanned by the post office. When I called up there the lady who answered the phone said if I didn't get a scanned slip saying they received the packages that it was my fault. However, with Dec 7th being right at the holiday shipping deadline there was a lady in the lobby taking all packages that were prepaid when you came in the door. She didn't give any of us a scan slip. Of course when I said this to the lady who answered the phone she still said this was my fault. So now I have not credit for my returned items because this post office won't even look to see if they have some package left over from the holidays that were not shipped. I'm out of money and this post office is USELESS!!!
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The Rockville city Post Office is barely functional. There is always a very long line of customers, and plenty of unnecessary drama in processing them. The staff have language, technology and mental health challenges. Though I guess it's generous of the P.O. to employ such people, it makes no sense to attempt to service the public without competent help. One star is generous here for a 45 minute wait to send a first class envelope to Canada!
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Good thing I never have to use this PO!
• Replied to Susan M


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