Baltimore Post Office

900 E Fayette St Rm 118, Baltimore, MD 21233

Contact Numbers

Phone: 410-347-4202
Fax: 410-234-8602
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 7:00pm
Tuesday 7:00pm
Wednesday 7:00pm
Thursday 7:00pm
Friday 7:00pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:45am - 3:45pm
Tuesday 10:45am - 3:45pm
Wednesday 10:45am - 3:45pm
Thursday 10:45am - 3:45pm
Friday 10:45am - 3:45pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday 8:00am - 12:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Baltimore Carrier Annex
1000 E Lexington St
0.1 mile away

Calvert
111 N Calvert St
0.3 mile away

Fells Point
714 S Wolfe St
0.7 mile away

Market Center
130 N Greene St
0.8 mile away

Reviews

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Waverly P O 3000 Homewood in Baltimore- Christopher Eberhardt 2825 St Paul 21218 received 5 letters on 1/17 that had been mailed 2 months before- One had a deadline of 30 days. I can be reached at 410-235-7507 and must get to the bottom of this inexcusable delay. Am filing a complaint and cc my representatives- expectin g a call back- thankyou
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postmaster please perform your sworn trustee duties my registered mail has been sitting for months,this is a notice of pending tort claim if if you refused to perform your duties this is ridiculous ,you corporation should be investigated by the inspector general for fraud ,estate eschating,
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This facility is ridiculous! I have a package that has been sitting in a container since April 14th. I’ve called and have opened 3 orders on this and they keep closing them saying they have been resolved. My local PO have tried emailing them and nothing! I WANT MY PACKAGE!!! Horrible way to run a federal facility! Can’t even talk to anyone because the number rings then gets disconnected.
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Ive called several times today and they pick up the phone and hang up on me
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sent packages on several time, each time i received notification that they were delivered but nothing received. How does this happen
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My package tracking says delivered but no packages!! There were two of them.
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Poor. I mailed a manila envelope to 1616 N. BROADWAY Baltimore, Maryland. Dr. Damon Hazelton it had a ne wspaper insert in it. GameDay 2019. Roanoke Times Please trace this? Thank you? Leda Stubbs
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Find a Roanoke Times 2019 GameDay insert trac please? Find it, please send it to 1101 E. Roanoke St Blacksburg, VA @4060 Leda Stubbs
• Replied to Leda Stubbs

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i have been waiting on some mail for the past 4 weeks and i have not gottin it so are they paked up on mail 1 oak port deposit md
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A gift card was stolen from my mail in Baltimore .Please let me know how often this type of theft takes place in your processing center. Is this type of problem at your facility higher then other locations? Please provide some statics. Thanks
• Replied to jennifer hardiman

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I’ve had a package that has been at the Baltimore distribution center for a week now. Its really upsetting at this point and I’m contemplating driving down the street to get my package myself. They need to figure out a better solution to this issue.
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My parents, who live in Bolton Hill, frequently get mail deliveries 3-4 weeks after they are postmarked from nearby areas - recent examples: my mother (now 96 years old) received 2 birthday cards on 6/4 - both intended to get there around 5/12, the date of her birthday. One was postmarked in Trenton 5/7, the other was postmarked in D.C. 5/10. So it took +/- 4 weeks to get my mother in Baltimore. Mail delivery must have been better in the days of the pony express! How is this possible? And what is the US Postal Service in Baltimore doing to improve service?? I expect a response or I will contact the US Postmaster General and my Congressman next.
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this real sad i been waiting my mail for 4 weeks in all they keep telling me its a delay mail back up
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Hello on 05/07/2021 truck number 8426452 , a young lady left three packages on our steps anyone could have stole our packages, the address is 2624 St. Paul Street. Please help us because we get to many packages, and here lately they have been stolen
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My package from overseas has been sitting in the facility for about a week. Why is that? I live near Garret Park in 21225 please do so send it before the weekend. You guys are totally not doing the job at your place and here.
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The mail have not been coming 3714 saint victor street
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A package was to to me and has been setting in your facility since Sunday, April 04th. PLEASE, PLEASE, PLEASE forward it on to me! I really need it! The Postmaster here (SMITHSBURG, MD 21783) has tried to have you do this already. My name and address is: Charles R. Suggs, 13154 Greensburg Rd, Smithsburg, Md, 21783, email: . PS the package may be large and bulky, it is tractor parts. THANK YOU VERY MUCH!
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I live 1002 st Dunstans rd,need to know why I am not receiving all my monthly bills and I am being charge late fees.this issue has being going on for several months.please clarify
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Maybe if everyone starts picking up there mail at the post office they'll start getting there carriers to do there jobs.cause we'll be making them do more work at the office's. And we know they don't want that.and we should all file some kind of complaints to the appropriate people. We all know this situation is unacceptable.but for change to happen, for someone to do something, we all have to get involved!!!in some kind of way
• Replied to Barbara Sewell

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So now y’all can’t answer the phone y’all here the ringing !! Y’all got more than one mail carry that can cover these routes to deliver mail and I know because my brother work for y’all so nobody isn’t trying to hear that the Carrier is out !!
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I HAVE NOT RECIEVED MAIL SINCE 03-17-2021, I FILED A COMPLAINT YESTERDAY. I RECEIVED A CALL FROM PAM AT THE DUNDALK POST OFFICE AND WAS TOLD THAT THE CARRIER IS OUT AND SHE COULD NOT TELL ME WHEN I WOULD RECEIVE MAIL. THIS IS UNACCEPTABLE
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USPS customer service is a full blown disgrace.
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I put in a new change of address on 3/1/2020 but my mail is still going to my old address is there anyway i can come to the postal office at Lombard street and pick up my mail that have been dalayed coming to me
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Horrible i have been waiting on a package that arrived at this place on the 30th of last month and now it says its in transit to next location which was the 3rd its the 8th of February now and still no package and when trying to reach them they just let the phone ring ive been calling non stop for days ... They really need to get this place fixed since i was told this is a on going problem ...
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Same been waiting since January for a package. last stop was here
• Replied to MDD

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What the is the website for the post master general office
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https://www.uspsoig.gov/node/341/done?sid=5017&token=dd50bd341edd9bb7ca18d98fcd161f5d
• Replied to Shershallan BB

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This is just awful. I have mail that had been sent over a month ago just sitting in baltimore. My parents have late fees due to payments not being delivered when they're supposed to be. Isn't this considered a federal offense??? It is completely unacceptable and usps should be help accountable for not hiring temp employees to get this mail delivered.
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Why do packages move all over the country and then sit at your location for days, if not weeks? Extremely poor service.
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Why is my pkg sitting in Baltimore for 10 days, while I live only 30 minutes away? Seeing that nobody is working there, do you need me to come by and put it in the truck for you. You already got the shipping, how about doing the actual work. Order # 9405536897846558684462
• Replied to Art Phillips

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What’s going on there fox? I shipped my package on last year Dec. 4th and you guys holding my package over a month. Aren’t you feel guilty? I cannot get the refund and close my account until they god device returned. Please please work on it again.
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I sent a packageDec 28. I have a service request number I ave called 4 times with that number. No one knows where the package is. I called today and request a phone call TODAY! Too bad it was not a mail in ballot. Maybe my package is along a road or in a dumpster. You will probably wait till I cannot request a refund. Thanks
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My package was at the distribution center then went to a post office then back to the distribution center. My package was supposed to be here the day after Christmas....yeah not even in January will I get it...so upsetting and no one will help us all!
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We've been waiting for several packages and letters since the beginning of December. What the heck is going on at the Baltimore Distribution Center that would take this long to get a package to a nearby town? I feel so helpless because there is no human being to ask if any of us will ever get our late mail or who we should contact to get a status update. Very sad.
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I feel your pain....I have been waiting since the day after Christmas and it is ridiculous!
• Replied to LesYou

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Any updates? I have a package sitting in distribution since the 2nd...
• Replied to LesYou

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Need help my wife meds is stuck in mail she is sick every day please help is her name is davina Carter dob 4-21-75
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Hi Troy First of all... I want to say please tell your wife we have the same birth date. It's interesting finding someone with the same. I have never did before. It's sad to see.whats happening. My package to my mom since Move has not been delayed yet. I am.concerned to know what's happening and sad to not know any answers or when it will arrive. Hopefully some.action is taken soon. Thank you Ziefa
• Replied to Troy hill

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I have not received any mail for more than a week, including packages I paid extra to receive last week. Additionally, a package I paid to arrive last week has not been received. When I check tracking fir all three, there is no movement whatsoever. I understand there are problems and I’m trying to be patient, but I’ve already had many things just disappear. When will I get mail? How can I know if my packages are going to be delivered? This is incredibly upsetting.
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I am so po with USPS not doing there jobs getting mail and packages moved. Been waiting on mail from my family in TN and friends in FL. The one in FL sent it Dec. 4 Priority mail still not here let. there are some days I do not get any mail at all. Look like we all will be doing UPS or Fedex for now on long as its not po box or apo fpo address. Some one from the Gov. need to get the ball rolling down at the Baltimore Distribution.
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My package is sitting at the Baltimore distribution center since November 24 2020. Mailed on November 20 2020 from Georgia. I have contacted two congressional districts to get assistance in getting this package moving. I am at the end of the road with the USPS. Went to FED X and mailed a package to the same location and it was delivered on time with no problem. Someone has got to assist with this systemic problem.
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We have undelivered packages sitting at the Baltimore Distribution Center since 12/5/2020. Five are medical and badly needed. I keep getting the runaround from everyone at USPS. Disgraceful. I've opened cases on eight packages to no avail. Was notified today by locate post office that one case was closed since they don't have it. Can't believe they'd close a lost package case just because THEY don't have it. Of course they don't; it's sitting in Baltimore 13 miles away and they didn't even bother to check there. SO disgusting!
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Any updates? I have a package sitting in distribution since the 2nd...
• Replied to Wayne & Donna

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My package has been at a distribution center since December 7, 2020 and nothing else is listed as to when it will leave. I was given to USPS in Odenton on December 2, 2020. They only have an automated system so you can't even speak to anyone to see what location it is in even if I wanted to pick it up. I know it is not my mail carrier because she is awesome.
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I have a pet medication sent from a pharmacy in New Jersey to Frederick, MD. I ordered it on 12/2, the post office didn't pick it up until 12/6. It didn't leave the NJ Distribution center until 12/8. It then went to a post office in Hyattsville and then DC, and finally to the distribution center in Baltimore, all on 12/8. Where it has sat since 1030 pm on 12/8. No wonder the USPS is broke with glaring inefficiency like this. And meanwhile im out of the medication for my dog.
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Simple question got absolutely nowhere getting it answered. Ridiculous. No wonder the post office is going down the toilet, run by idiots
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my package with an ipad inside has been sitting at this facility for 5 days now with no knew tracking information and scans since the 19th. it was set to be delivered on the 19th and USPS basically told me they dont know where it is but put in a form to find it. I have done the same. i've also tried calling their phone number with no answer the past 3 days.
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I move off N Kenwood St 21213 three years ago i put in a change of address in when i move the last job i had send a letter at that address for my question is will it come to the address i am at now
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I live in the 21218 area! My mail sits in the Fayette st. Post office for days before being sent the Homewood office! Can I pick my mail up from Fayette st. until mail goes back to normal?
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What do we need to do to get mail delivered again???I live in Dundalk and mail has been spotty at best along with days and days without! I for one like my mail. Stuck at home I get magazines and letters and don't like doing it all online! Maybe you all should stop Saturday mail and just get the rest out during the week? I miss my mail!😕
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My package has been there since 07/15/2020. What do I need to do to have it put back in transit to our local post office? I have contacted our local postal service and they had emailed your office. Is there anything else that needs done? The original delivery date was 07/13/2020.
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We live on Tramore Rd in North East Baltimore, and we do not get mail on Tuesdays and Thursdays. Why is that? Thank you
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I tina price checked mail box ats 513 east 23rd st And lefted William Anthony price mail in thier Box hear 513 east 23rd st Baltimore md 21218.i Cause he donts stay hear ats 513 east 23rd st. I'm in room b. The mail belongs to him has yellow sticker on it. The judge gordon gaves me a protected order against William's Anthony price.
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I live in cherry hill in the 1200 block of Shellbanks Road. My mail is constantly being put into different neighbor's mailslots. My mail and other neighbors mail has been found on the ground. The mail carriers are too busy on their phones . They don't pay attention to the addresses. Sometimes they don't put the mail in the screen door; the mail be ripped or wet. I would greatly appreciate if this matter is resolved very soon.
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Mail found on the ground displaying my address and neighbors together. We are monitoring the delivery of documents which mail carriers are being paid to carry out. (Zip code 21133). What is the problem? I will visit the neighborhood post office soon.
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Had package delivered while I was home, postal worker didn't even don't bell!
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I live in the 21225 area. Cherry Hill in the past few months the mail has been delivered to the wrong addresses. Neighbors are delivering mail at least once a week. Part of the problem is the carrier is either on the phone or listening to music. Please respond in my email do so can provide you with the name of the street and block. Thank You
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This location has the worst employees with the worst customer service ever. Dominica and others seem to hate their jobs. Mails & packages are always missing from this location and this is really painful to customers like me who spent so much money on those mails/packages. The life of our businesses depends on these mails.
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I havent received one piece of mail out essex 1403 clearstream apartments its been 5 days no mail my check is in the mail for me to pay my bills
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I leave in the Northern part of Baltimore and my local post office is Cold Spring. At my location they are not friendly, we don't always get our mail deliverers until the following day or after 7:00pm at night, And you can forget about a package. Last week I had to go and pick up the package after waiting a week long for it to be delivered. I not sure what is going on in my area, but I hope these problems can be address and be addressed quickly.
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I was at Wilson point post office today. They close 1-2 lm for lunch. I thought that they would be open all day till five. Why don”t they rotate lunch so someone would help customers all day 9-5. I take lunch durning that time. 1-2 . So I can’t even use that post office that is 1000 ft away . What is the federal post office rules for lunch breaks and hours of operation. Appreciate an reply ASAP.
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We've stopped our mail twice in 21211. Each time our mail was shoves in our box each day. When we got home this time all our mail was soaked! Someone at the post office said we should call. WHY? We stopped it online. She simply saod sometimes the carrier doesn't read the confirmation. We have retired and tend to take trips, 2 weeks, a.month. how in the world can this be rectified? ??????
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I am trying to find out the cost for a P.O Box? I am sure they vary. What is the process for acquiring one? Thanks in advance. Mr. SJ
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I have tried to reach the Catonsville Post Office constantly for the past week to discuss not receiving mail at my home. I've called all day for the past week and no one answers the phone. I moved to 21228 on 27 November 2017 - I did an address change with the post office and changed all of my addresses with the folks I normally receive mail from - I was getting mail for the first two weeks - then my mail was showing up at my neighbors house, but for the past week, I have received "no mail". Can you help me, please and thank you....
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We are in zip 21212. The Govans Station service is a nightmare. We have not had a regular carrier for a very long time. I get other peoples mail weekly. We have not had mail delivery many Saturdays and some of my bills were found in the mud by another carrier many days later. If one goes into the station to conduct business, most of the time we are met with disgruntled employees who appear to resent having a good job with an excellent salary. This is totally unacceptable. I get business mail at home and also have a large locked mail box in the vestibule where mail is delivered. It is confounding to try and understand why the carrier "du jour" leaves mail sticking out of the slot when the box holds many days of mail. I often hear the carriers on their phones having social calls while delivering. Please help!
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Govans PO IS A NIGHTMARE! Long lines!!!! Horrible carriers, count on receiving other people’s mail!
• Replied to Marjorie Liss

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I live in the 21216 zip code, Walbrook Junction. I am hoping that other area offices are better than the one that serves us. I receive other people's mail on a regular basis and I do not mean 1 or 3 pieces. There was an occasion when I received more than 14 pieces of mail that did not belong to me. People's bills, MVA information and more. Various zip codes as far away as 21229 and 21223 were included. Yesterday (4.28.15) we received no mail. I called to ask what happened because other people I know received their mail. I was told "Riots. That's why we pulled our carriers off the street early." I could have understood that on Monday (when rioting actually took place) but the day I referenced during the call was Tuesday, the day national guardsmen and state police had restored order here. I asked, "Did anyone tell the public?" The answer...CLICK.
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Man, I really like cheese!
• Replied to Racer Jim


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