I would like to bring to the attention of the USPS of Waltham the OUTSTANDING service being provided by the new mailman serving Leitha Drive. We always have adequate service, but with the new gentleman, the improvement is substantially improved. I received a package yesterday and observed the level of care he executed while delivering. Truly an old school perfect example of what everyone expects. Hope he stays with this route for many years to come
Sadly, we have had very poor service from this post office over the past year and a half. Since our regular carrier, Brandon, was transferred, we’ve never had regular service. There was someone that finally was scheduled to take over after 6 months but they had an accident. (Ankle injury or something) They came back and then left. So another hunt and another replacement. This time, this carrier is constantly delivering mail that should go to the neighbors. The latest is we put a mail hold since we would be gone for 2 weeks. Called the office to make sure and they confirmed. Yet we are still getting mail delivered since Ring alerts us with notifications. I don’t understand why this is so difficult when this was working fairly well before COVID. I don’t care that it takes longer to get mail. I just want to get it reliably and services requested are honored. If these cannot be honored, let us know so we can pay a service to do this for us.
Waltham main St post office has only 2 men who are willing to help you with problems with receiving returned packages which haven't been returned. All the other employees say they can't do nothing & to call the US Post office numbers which don't work , they immediately disconnect you , called 20 times The North Waltham post office is the place to go, the man there was helpful , so was the man on main St. But the others are useless & rude ! I plan on filing a complaint
As a resident of this graceful city I would urge the managers of our Main Street Post Office to run periodic customer services to help their employees to be more welcoming and provide better service to our community. Unfortunately, I had two disappointing experiences with the same employee and want to believe that - our city, our institutions, our post office - can do better!
Please, consider my suggestions so we will all make our city a good place to live, where everybody, every resident is WELCOMED and RESPECTED!
We have had no mail delivery to the offices at 230 Second Ave since Tueday. Today is Friday. There are a number of business offices here. What is happening?
My daughter moved out of my house, change her address to whoever change the address at the post office included my name in the change, now my mail and diabetes medications are being rerouted to my daughter’s new address and it’s not the first time, when my son moved out you included all the Perez family mails and sent to my son’s new address. Do to the incompetence of one employee, it makes hard for me to get my mail in time. I’m 65 years old and I need my medication and because of your mistake I don’t have them.
I am living at the Merc , 696 Main Street in Waltham.
I can't tell you the amount of important mail from utility companies,
Banks, Insurance companies that I am not receiving.
I have lived here for one year and the headaches you people have cause me is over whelming. You have a serious issue with your employees. I've stopped mailing my mail out of the Merc because you had lost a bunch of check that were to go to paying bills and rents.
Get your act together it pathetic
Search
Postal 
