Pittsfield Post Office

212 Fenn St, Pittsfield, MA 01201

Contact Numbers

Phone: 413-442-6961
Fax: 413-447-8962
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 9:00am - 3:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:00am - 2:45pm
Tuesday 8:00am - 2:45pm
Wednesday 8:00am - 2:45pm
Thursday 8:00am - 2:45pm
Friday 8:00am - 2:45pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Lanesborough
545 S Main St
2.1 miles away

Dalton
609 Main St
3.5 miles away

Lenox
68 Main St Ste a
3.9 miles away

Lenox Dale
42 Crystal St
4.6 miles away

Reviews

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Just want to give a HUGE shout out to our letter carrier. He does the Benedict Road, New Hampshire Ave, Connecticut Ave etc route. Mail is delivered at the same time every day and he is very courteous and friendly, always saying hello and acknowledging us. If there is any way to thank him for doing a great job, please do!
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I want to order a book of First Class Stamps and have them sent to my house. How do I do this? John Whitney 251 Yokun Road Ptiisfield (Richmond, MA 01201
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I am trying to get hold of someone to tell them to call me asap once my chicks arrive. Dont want them to wait till next day to deliver. Middle of the night or wee hours of the morning I will come get them.
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800803702005561923 from UPS to USPS on 01/26/21 at 6:02 p.m. please confirm via email that I am correct in understanding that my UPS pkg went to the Pittsfield PO at the above date and time, rather than a direct delivery to my address at 43 Cummings Avenue Pittsfield, MA 01201. Thank you. I believe therefore, I will most likely receive my package here at my home today, 01/27/21. Sue Berryman [email protected]
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Phone rings twice at the post office and goes busy for the past two days. He was wondering why and why I am mail on the south side of town office house for the summer is very early in the morning or extremely late at night
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Gloria, who works at this branch, is by far the most helpful, kind, professional employee I have ever dealt with. She went above and beyond in customer service to ensure that my package of graduation caps and gowns was delivered on time for our high school graduation. She has no idea how many dreams she made come true and the kind of impact she had on our students and community. I could not be more grateful!
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Easily, the worst most corrupt postmaster, mail carrier supervisors and malcontent criminal mail carriers that steal, intentionally write on, cross out, and damage mail. Avoid this post office and "services". Complaints are treated like a joke on their malfeasance. Many of their actions are illegal and employees should be arrested.
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Why are they not putting forwarding labels on mail if someone has permanently moved?
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When a package requires signature, it would be nice to have your carriers first knock on the door, before leaving the note - 'Sorry We Missed You'. I have been home all day and within ear shot of a knock on the door. (date: 3/29 time: 11:06am)
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Package of a car seat that says was delivered yesterday was never delivered I have a camera the post man came but definitely did not leave a package of a car seat! I have contacted Amazon they are issuing a refund or sending another but it is not cool! Where is the package Amazon doesn't seem to care but I do! Lost faith in our postal system!
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Check directives package coded.
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The usps site is saying that a package was delivered but I never received it.
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I have 2 packages waiting in transit including one that's been there since last Monday and I have not received it yet. Can you guys please fix that?
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I sent a small package 8 days ago from Pittsfield to Buffalo NY via USPS Priority Mail. As of this morning it is just leaving Jersey City, NJ? Pony Express would have been faster! Very disappointed and I will not use this service again.
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I've had several packages delivered from this post office in the past month that I never received. I have called to find out why my packages were missing and the postal employee was rude and not helpful at all. It seems suspicious to me that any packages from USPS keep coming up missing yet I have received fedex and ups packages that were larger and left in the open all day with no problems. Not sure what's going on and why nobody from this location can assist in solving this problem.
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The lady up front today was very abrasive and RUDE! Needs better interpersonal skills. There's nothing worse than an employee at a business who thinks they're doing you a favor by providing a service. Good thing the free market allows for competition I'll use fed ex or ups from now on.
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Very Busy Post office, esp. for a small city and location. Generally real good service, free parking across the street. Long lines sometimes but move along nicely.
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