Postal Locations

I HAVE NOT RECEIVED MY MAIL FOR THE THE LAST 2 MONTHS WHEN THE NEW MAN STARTED. I ONLY GET MAIL ON THE DAYS HE HAS OFF. I HAVE THE SAME LAST NAME AS A WOMEN A R FEW BUILDINGS DOWN. I LIVE IN THE THAXTER ST APTS APT #47, HE WILL ONLY BRING ANY MAIL WITH MY LAST NAME TO APT #31, SHE GIVES IT BACK , HE TAKES IT AND I NEVER RECIECE IT.IT GOES TO THE DEAD LETTER. ALL MAGS, BILLS, BANK STATEMENTS. SHE SAYS EVERYDAY, THE BUILDING MANAGER HAS SPOKEN TO HIM, HE WONT EVEN LOOK AT ME. I CALLED THE POST OFFICE AND SIDED WITH HIM, I WALKED TO THE POST OFFICE AND THEY DIDNT CARE OR LET ME FILE A COMPLAINT, TODAY MY NEW DRIVER LICENSE CAME, HE BROUGHT IT TO THE OTHER BUILIND, SHE HANDED BACK AND SAID GIVE IT TO CHERYL AND HE SAID NO..... IVE SPOKEN TO HIM, THE POSTOFFICE, WHY WONT I BE HELPED. I DONT WANT ANYONE FIRED, I JUST WANT MY MAIL. MY NEXT STEP IS TO CALL NEWS STATION AND HAVE THEM DO AN INVESTED REPORT, I DONT WANT TO ...BUT WHO ELSE WILL HELP ME PLEASE HELP ME, CHERYL A JONES

I need to know why I am not receiving my mail! After Mike retired, I have been having a issues with undelivered mail, the last was the Excise tax bill mailed by the town. They claim it was sent three times, I never received any of these till today. Needless to say, I was fined almost $60.00 for a late fee. The town also sent my Real Estate taxes and these were never received. What can I do to get better service. It seems I have a different delivery person weekly. Is my mail being held at the post office or discarded. This needs to stop!

The Hingham center post office is dysfunctional. Hingham center post office. Promised return phone calls are not made. The postmaster is insulated by staff who answer the phone keeping her from speaking directly with customers. The supervisor I spoke with was unable to deal with this unhappy customer’s call and told me I was rude. She kept talking over me. This postal station is dysfunctional and staff needs customer service training.

On May 4,the letter carrier walked through people’s gardens on Winthrop and Brewster Road. Please ask him to walk around them, like other carriers do. Thsnk you.