To anyone that lives on Pentucket St. in Haverhill, watch out for those porch pirates! I sent my niece a package, it was delivered on time to her address and a porch pirate stole it!
Incompetence !
Saturday I expected a signature package. I sat in my dinning room waiting for it, it didn’t arrive. I was with 3 other house hold members.
Tuesday I received the missed delivery post. Funny, why wasn’t that delivered on Saturday on the alleged attempt to get a signature.
I read the attempted delivery on the USPS app. I used the app to reschedule on Dec.15, 2021. I waited for the mailman, and watched him deliver without getting out of his truck. The app says, the package was delivered to a neighbor by my request! A request that never happened! A bold face lie!!!! 9402111298370945913004
This isn’t the first issue, I have had packages claimed to be delivered that don’t show up for a week later.
I’m very upset with this service, untrustworthy laced with lies.
More and more often lately, the delivery person seems to be skipping our street entirely on certain days, and the mail is simply not being delivered. Today for example, I was expecting 8 letters and 4 package deliveries. Waited all day for these, and here it is 5:45pm and nothing. Very frustrating. Call the post office to inquire about missing items and you can’t even get a live person on the phone.
I just received the most amazing service from this post office! I called from Delaware to advise of a package returned for bad address in error and to tell them it was on the way back. .
The phone was answered on the second ring. (I wish I had taken his name) He took the tracking number and address, actually called the carrier to make sure there was no problem with the address. He got back on the phone and confirmed the carrier knew the homeowner and it would be delivered. He then apologized and explained that temp carriers are not supposed to send things back until the regular carrier has had a chance to review. He said he would address that. Such a great experience. Thank You.
I am very upset cuz today October 21 2020 I received my package empty inside a plastic bag n my bracelet was stolen n is not fair I want my $70 money back!!!
Kudos to the postal employees @Haverhill Post Office. I went today w/questions on two parcels that had not been delivered. Can not thank the employees enough for their patience, concern and care in trying to figure out the issue. The parcels were delivered today, again thanks to Haverhill USPS-these were medical packages and I am grateful for the time they took in helping me.
was supposed to get a package delivered today didnt get delivered.
2 problems i live in a apartment complex, notice why it didnt get delivered was Front door/driveway was not accessible.Also we have a Amazon hub here so i assume the package was trying to be delivered to the wrong address.If your doing mail deliver you should know where the addresses are.
I just want to say what a good job your postman is doing in my area. It is not easy this time of year with all the snow and getting around. I don't know why they discontinued the jeeps cause the box trucks seem to get stuck more. Anyway he is always courteous and kind. I don't know his name but I'm in the Pilgrim Rd area. Thank you for the services your employees do.
I put a change of address when I move and I'm not receiving my mail. I moved April 1. and now its May 8. It has been a month. I'm not please with the services right now. waiting for importin mail