Absolutely dismal. phone off hook if you have a problem that can't be solved any other way. Wet mail. Box left open. Priority mail not picked up from porch for my small business more than once! I understand COVID, but this has been going on for years here. Misdelivered mail to neighbor constantly. Mailbox jammed so tight can barely get mail out. Mail on the ground outside box. WORST EVER
More than once has left the entire front panel open on our association's mail kiosk. 18 mailboxes wide open. In 3 1/2 years I have also dealt with misdelivered mail and packages. 1/2 of a star for snooty Groton's postal carriers. DO BETTER!!!
I have a mail deliverer that can not read. I let him know almost daily that the person he keeps leaving mail in my box for does not live here yet he continues to leave it. The guys mail he keeps leaving has twice given a change of address to the post office. I truly believe he is trying to irritate me now so I will be writing the post master general. He will even leave other peoples mail in my box from time to time even though I have told him on NUMEROUS occasions that I am the only one that lives here. He's really being a total jerk. I need a good job and I can read very well. They should let people that do not appreciate their job go and hire someone that would appreciate a customer service job and treat people with respect.