Franklin Post Office

43 Main St, Franklin, MA 02038

Contact Numbers

Phone: 508-520-2210
Fax: 508-541-8682
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 3:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 8:00am - 4:00pm
Tuesday 8:00am - 4:00pm
Wednesday 8:00am - 4:00pm
Thursday 8:00am - 4:00pm
Friday 8:00am - 4:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

1063 West St
2.0 miles away

Medway Village
137 Village St
2.2 miles away

115 Main St
2.7 miles away

111 Mechanic St
2.8 miles away


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We love our postie! (I believe his name is Lee, or Ive been calling him the wrong name for years!) Have lived in Franklin since 2014 and have always gotten a smile, wave, and friendly "Hello." Thank you Franklin letter carriers for all you do! You are appreciated!!!


I ordered a package on Jan. 16. The Seller said that she got a notice that it was delivered . However, Today is Jan. 31st. and I have yet to see this package. I am getting tired of late deliveries. This happens quite often and I am wondering what is happening at this Post Office. This is quite upsetting.


The mail carrier has not been picking up outgoing mail. My neighbor vented to me last week that her incoming mail was put on top of her outgoing mail. Now I'm experiencing the same problem. I've had three pieces of outgoing mail sitting in my mailbox for multiple business days with my red flag up indicating I have things to be picked up. Today the mail carrier not only didn't pick them up, but incoming mail including packages was stuffed in such a way that my outgoing envelope was ripped. Now I have to put the item in a new envelope and waste another stamp, as well as go out of my way to the post office because I can't trust the mail carrier to do their job.


I wang to thank my mail lady here in franklin ma 02038 for being the best mail lady/man I have ever had at 59 yrs old! I am moving on Saturday and am going to miss her greatly! I lost my leg! And she is the best! Gonna miss that.! List my leg and she brings my mail right in the house for me!!


Mail delivered today [8/25/18] was mixed up again. I received mail for 62 and 64 Stone Ridge Road. I'm at 61. This problem had occurred some months ago when Mike was injured. Today's mail was not delivered my Mike but by a tall thin young man. This is not tolerable. I don't know if my mail ended up with someone else.


Mail is always in wrong mailbox and I don't get it from neighbors for weeks and my credit card payment was late!!! Switch to mobile online payments but I shouldn't have to do that as I don't trust the internet !!!!


Worst postal service I've ever dealt with! They are lazy and rude!! Franklin needs to fire the disease and hire people who value their jobs.


My mail man SUCKS. I had a package due at my house and "supposedly he was here at 330" and no one was here to sign for it which is BULL CRAP cuz I was home at that time! I didnt even receive a knock at the door or a ring!! I have been expecting this package for weeks and now THIS is an inconvenience as the office doesn't open until 830 and I will be gone at 7 and wont be back until after CHRISTMAS!!! These guys JUST RUINED my christmas!!! THAT PACKAGE WAS A PRESENT FOR MY SON AND THEY WERE TOO FREAKIN LAZY TO KNOCK OR RING THE DOORBELL!!! THIS IS UNACCEPTABLE!!!!


I am speaking for my neighbors as well as myself on this issue. There is a mail person who has a habit of delivering our mail and failing to close the mailbox doors. This leaves our bills and other important mail volnerable to the the elements and well as just getting blown out and lost. I am not going to name our street in Franklin at this time in hopes that these comments are heard and taken seriously. I dont think that it is too much to ask to do a job the right way if you took it upon yourself to apply for it. Please take more pride in doing a complete job. Almost our entire street has mailbox doors left open right now once again and the neighborhood is getting tired of it. Please press this important issue.

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