Louisville Post Office

1420 Gardiner Ln, Louisville, KY 40231

Contact Numbers

Phone: 502-454-1763
Fax: 502-454-1609
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 7:00pm
Tuesday 7:00pm
Wednesday 7:00pm
Thursday 7:00pm
Friday 7:00pm
Saturday 7:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 12:00pm, 1:00pm - 4:00pm
Tuesday 10:00am - 12:00pm, 1:00pm - 4:00pm
Wednesday 10:00am - 12:00pm, 1:00pm - 4:00pm
Thursday 10:00am - 12:00pm, 1:00pm - 4:00pm
Friday 10:00am - 12:00pm, 1:00pm - 4:00pm
Saturday 9:00am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Annshire Annex
4500 Annshire Ave
0.2 mile away

Cherokee
2240 Taylorsville Rd Ste 1
1.2 miles away

Shelby
2312 S Preston St
2.0 miles away

Baxter
1527 Highland Ave
2.1 miles away

Reviews

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I am trying to track down a purchase i made that the company says was delivered. The following is info i I have… TOPHD0017283640YQ Delivered, In/At Mailbox. Your item was delivered in or at the mailbox at 11:24 am on November 25, 2022 in BOSTON, KY 40107. 2022-11-25 11: your tracking number:TOPHD0017283640YQ  here:https://www.17track.net/en for tracking your order and viewing details, but please note that there is a delay in updating tracking information in this online system. And the shippers informed us that under the very strict custom inspection, the delivery time is 15-25 days. Please feel free to contact us anytime.
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I have not received mail for over 2 weeks..went to my post office on Crums Lane and the said my carrier had surgery and the Sub did not show up. They checked in the back and found my stack of mail-which contained a TAX notice with a deadline. While there, another person came in with the same issue. This is not ok!!!
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Then get a job there and help fix the staffing issues
• Replied to Dani Curley

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Where is our mail I have dashboard to show me the mail that is coming for today to our house but I still have not seen it 4/19/22
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I mailed six bills on April 1. Discovered yesterday that none of them had been received. I had to stop payment on checks at $32 each in order to pay the bills by today, April 15, to avoid paying a $40 penalty on each. Just curious that all six are unaccounted for.
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We have had serious issues with our mail delivery for sometime did a on line complaint still no improvement what's the deal
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I have not received any of my mail since last Tues. Nor have we had any pick up. What is going on????
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Sent a letter addressed to person who still lives at address and previously received mail only to have it returned to me a month later. Maybe your employees cannot read cursive? Unbelievable and horrible. Now I am forced to re-send priority with tracking numbers.
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We have not gotten mail in 2 days delivered. It is after 7 pm and still no mail today? Why
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A thief has been able to steal mail that is deposited into the mailbox that sits on the curb at 26th Street and Bank Street in the Portland area of Louisville, KY 40212. Please USPS look into the matter and make the mailboxes safe.
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hours posted for sat are wrong closed at 1pm! why?
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how do i found out if a package was delivered without tracking number i mailed with stamps.. thank you
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We’re is my package? Been at your post office since March 11. And saying pending. I’m trying to call your office and no answer.
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Shively, Ky. mail has not been delivered since the snow last week when or what is the message for consumers during this weather delay? When can we expect mail delivery to return?
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Haven't had any mail since ive moved except twice .packages saying they have been delivered but is not there .no mail no packages ..are they stealing the mail ?
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Where is my mail? I have not had a delivery since Saturday January 16. No delivery through January 20. Expecting important business mail. This keeps happening. When my usual carrier is off on Tuesdays, we just have no mail delivery on my street.
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My package was sent from target on December 8th. I received 1 thing, the other 3 have yet to make it here.....its now 1-6-2021..please get my money 92612999944007581674980696
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I bought a gift on cyber Monday today is Christmas Eve and no gift. The USPS needs to be shut down. They obviously cannot handle the job they are paid very well to do. It’s time for FedEx or UPS to take over. I’m glad it wasn’t something important like a few hundred dollar gift for my son to put under the Christmas tree this year. Oh wait it was. You people should be ashamed of yourselves.
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I sent a priority package that was supposed to be delivered on Monday the 14th of December, to Cincinnati Ohio,why hasn’t it moved ...and why is it sitting in Louisville KY?!!!Don’t give me the covid story ...when I sent a priority package back in sept from Missouri to Kentucky ,and it got there in 2 days !!!Just deliver my package ,pretty simple 🤷🏻‍♀️
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My package was accepted at the Louisville, Kentucky 40231 post office on 11/27/20, and it hasn't moved since. I tried calling them but no one answers. When will it be delivered? 9400111899220024558303
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Packages are sitting at main USPS for 2-3 weeks at a time! I understand that Trump dropped a grenade in the system by having his puppet DeJoy cut overtime and remove sorting machines, but what is happening n Louisville is just insane! Destroying our business! Nobody will tell us what is going on! This has to stop! We can't wait for a stimulus bill with McConnel in the middle of it! Please rise up people and demand USPS receive the money it urgently needs to stop this nonsense! And at Christmas!
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I ordered stamps on the 26 of this month and I would like to know when I will get them?
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I ordered blood pressure medicine on 09/06/2020, It arrived in Louisville at 10:26 am on 10/09/2020 and then at 4:06 pm the same day it was sent to Lexington. It is now 09/18/2020 and it is still in Lexington. This is blood pressure medication! Tracking #9374820611100399300091.
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Hi im waiting on a order that seems to be delayed for over a month and it’s stuck between here and another county my tracking is 92748927005139010004496736 please help
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I’m not getting my mail I don’t even get my bills until they are already past due and it will be like 6 or 7 if I do get mail
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I mailed two cards a week ago today from the Austin ,IN post office. All that mail goes thru the Louisville , KY office. One card was to go to Cincinnati, Oh and one to Belle Vernon , PA. It had been a whole week. What can I do to locate cards ?!
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I'm sopposed to get a check from my state guardian Kaitlyn Smith today
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My mail comes around 5 if we're lucky on around 9 or 10 if we're not. Does anyones mail actually come before 5pm everyday?
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The mailbox located at the corner (sort of) of 6th and West Main Streets is always stuck closed. It was stuck at 4:40 on 2/26 and still is (last pick-up is supposed to be at 5:00 which was obviously not done.) I have seen when mail carrier emptied it before that it has two bins in it (it is a wide box) and the bins have a gap between them and items get stuck. This box is downtown Louisville used by attorneys, accountants, etc. and needs to be functioning. Please make a change to this box and be sure carrier picks up at 5:00 as indicated. This is a huge, huge problem for all of us in the area.
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got a question I am moving April 2 2019 (out of state) and right now I do not have yet a mailing address to sent my mail too. Someone bought my house. I am looking at putting my mail in a P.O. Box until I can give the postal service my forward address. When do I need to get an P.O. Box ? Do I get the P.O. Box at the post office on Gardiner Lane or the one on Jefferson Blvd? Thank you
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Cannot contact main post office 40231 because no one answers the phone and mail box is full what a JOKE
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Still the same one year later.
• Replied to Hunts Mercer

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Does anyone work at your owensboro office --NO ONE ANSWERS AT ANY OF THEIR PHONES ; HAVE BEEN CALLING SINCE 9 AM..BOB
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please bring all packages and mail you may have for Richmond, KY 40475-1375 in. I ordered a coat prepaid and it was to be delivered on Feb. 2, 2018 piroty mail , I have not received it yet. How is it that they have to deliver package and mail to the students that live on my street and workers, why is their mail more than any one elses?
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I mailed a package with photos in a brown envelope with the letters in it as well to go to husband in trousdale county a little after Halloween this year and he still hasn't received it.
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I mailed a 2 day priority package from Lyndon KY on July 10. It has never arrived at its destination in Houston TX. This was a fairly large box which had toys inside. I was in Houston all last week. Three little girls didn't their gifts because this package never left Louisville and is apparently lost.
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This post office is THE WORST. Their machine is always broken and when it does work it gives you the tracking number for a different transaction. Mail is always delivered late, to the wrong house, etc. It is safe to say someone in that office has it.
• Replied to Kathryn Vauthrin

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I mailed a birthday card at the Fern Creek Post Office on Friday morning September 9. It was going just down the street to Glenmary Estates and I wanted it to be there by Monday September 12. It still has not arrived. It was properly addressed, had a stamp and was very legible. I can't understand how something could get lost in the mail no further than it had to travel. I'm very upset because the card was going to my granddaughter who now thinks Grandma and Grandpa forgot her. I had to mail it because we were on our way out of town.
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Will there be postal service today?
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