Postal Locations

Absolutely horrible service. London Kentucky post office will not answer the phone.

i sent a letter to affordable connectivity program and they say they never got it. they say it got lost in the mail. i went to the post office and made sure i got a certificate of mailing on that letter but are people stealing mail for the affordable connectivity program at p o box 7081 or what. i am filing a complaint about the letter never getting to its destination.i paid good money to send that letter and am upset that the program says it never arrived. i have no help on my compute bill. are you not gettging the mail to the program or are they ripping it up.

Tracking ID: 9361289690009758001236 Three states and how many times at the London office? seriously?

So i have a address close to my neighbors number ,but not the same ,so what does the mail man do ,keeps putting my mail in box next door, how stupid we dont have the same last names, or the same exact box numbers ,but the mail person cant seem to read ,but they give them a job with mail. Wow London post your the best in hiring people ..

Why is it at this post office never answers their phone and I mean never that should not be why is this I just keep getting a recording mailbox is full this is nonsense I will expect a response at your earliest possible convenience thank you

This is the worst post office I've ever had. I have lived at this address for 8 months. Every time I have a delivery from USPS it gets sent back. Said they cant find it. Funny fed x or ups always delivers with no problem!

London has jurisdiction over post offices in Knox County as well. It is a TRAVESTY that the Postmaster from Bimble, KY is pulled from Bimble 2 or 3 times per week to "help" at Barbourville Main. Bimble serves over 1,000 residents and is the 2nd largest in Knox County. Hours Saturday: 8:15 a.m.-11:45 a.m. Actual Saturday hours: 11 a.m.-11:45 a.m. Monday (today). Posted hours 9:30 a.m.-1 p.m. (current time). Actually showed up 11 a.m., and box mail still not up. Question---why is the Bimble post office the ONLY one in Knox County the Barbourville Postmaster ever "pulls" to help out in Barbourville? 12 other post offices NEVER rotate with Bimble, or have their office hours shortened to be of help in Barbourville!

Sorry excuse for a government post office... I have been living at my address for almost six months and my mail keeps getting sent back saying "No one at this address", wth? I've called, I've been there in person still nothing is done about it.

I don’t no how else to get in touch with someone I drop a DNA kit of today at the drop mail box out side and I forgot to put my stamps on it it does not have a returned address on it because they don’t want you to put it on there my phone 606-401-5613

London postal service is the WORST. TWO DAYS IN A ROW, I've had packages that specifically said "do no bend" in big bold letters on the front. And what does our post-person do? Shove them in a nice, tight bend into our mailbox instead of actually doing a good job. Both of these were gifts for others. Today, the package was so stuck, it ripped when I had to yank it from the mailbox. I'd call and complain, but your office closes before I could get off work. If I get off in time any this week, you will be sure to hear from me.

I thought it was ,,,rain, sleet,or snow..is that not the phrase?

606-864-1722 is the correct number.

I sent my DOL paperwork Priority mail on Aug 2 to the PO box and there is no record available....either it is IN the po box or on a shelf somewhere....this paperwork took tons of time and effort and I am on a time constraint by the DOL....pretty convenient that they don't get my medical paperwork....no one answered the phone for me either. I AM a postal clerk and I know the proper procedure...wish they used it at this post office. Yikes!!!

I applied for a Passport at this post office and when receiving it, it was wrong. This was not the post offices error, but when trying to call and make a appointment to get this corrected, there is no answer. They have the hours from 8:30 am. I don't understand why you have a contact #. When you call the # on the web sight, no one will answer. The voice mail then gives you another#. Same results no answer! Except this number doesn't have a voice mail box. So you can't leave a message. I have been trying both numbers since 8:30 am and have yet to speak to anyone. I called Another Post Office in London and got them first try, but they can't help me with my problem. I don't live in laurel Co. So this is very inconvenient. I am a former employee of the USPS and all I can say is this is bad business. I hope to never be affiliated with this post office again.

I have a priority mail package 9114901123086699850756 that y'all say is undeliverable per the USPS tracking system. Been trying to call for 2 hrs today to find out what's wrong to fix before you send it back. Please answer your phone! 606-864-1701 is what USPS has as your phone number. Thanks

Thanks for your friendly service, I know you have a lot of customers everyday. Your rates are still very reasonable compare to other shipping companies. Keep up the good work!

I'd like to thank the agent at this office for being so incompetent at her job that it delayed my application process by a month and ruined my original plans. Should have seen a red flag when she had to pull out a binder so she knew what to do because she admitted she's never done the type of passport I was applying for (no fee government). Thanks, you ruined things for more than just me.