New Castle Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

305 S 14th St, New Castle, IN 47362

Contact Numbers

Phone: 765-529-6270
Fax: 765-529-9188
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:30am - 5:15pm
Tuesday 6:30am - 5:15pm
Wednesday 6:30am - 5:15pm
Thursday 6:30am - 5:15pm
Friday 6:30am - 5:15pm
Saturday 6:30am - 4:30pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:30pm
Sunday Closed

Passport Walk-In Hours

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday 9:00am - 11:00am
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

Bulk Mail Acceptance Hours

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Mount Summit
106 W Main St
3.1 miles away

Sulphur Springs
105 N Meridian St
4.2 miles away

Greensboro
260 N High St
4.3 miles away

Spiceland
102 E Main St
4.6 miles away

Reviews

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Very frustrated!!!!!! Called the 800 number and a recording said wait time was between 31 and 43 minutes. I waited through all of that and decided to look up the office in New Castle, Indiana for a local number to call. Using my desk phone to call the local number I was surprised that a very nice lady answered the phone before the second ring. I let my cell phone continue to be on hold through that call and someone finally answered at the 800 number after 63 minutes. Needless to say this is very poor service and shows improvement is needed if the customer support line takes and hour just to get to speak to someone.
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-2thumbsupthumbsdown

I ordered a package online and chose 1-3 day shipping with new castle postal service as the delivery service well day 3 came around(7/6/17) and I received an email saying my package had been delivered so i go check my mail to find nothing there so I called the post office and left my info and was told a supervisor would call me back today (7/7/17) Well I wake up at 11am this morning with no missed calls so I called the post office to speak with the supervisor and what a surprise she wasn't in. Feels like they don't care that THEY lost my package. First time I've ever chose them to deliver a package and needless to say ill be sticking with UPS from now on. Still waiting on the call also since someone owes me money and or my package. Seems a bit ridiculous and yes I'm very agrivated about this. Im expected to do my job correctly everyday why does the post office get to ignore problems they created
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