Eagle Creek Post Office

6401 Gateway Dr, Indianapolis, IN 46254

Contact Numbers

Phone: 317-464-6814
Fax: 317-464-6105
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:30pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 4:00pm
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday 10:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

6110 W 25th St
1.0 miles away

3239 Tansel Rd
2.0 miles away

3322 W 16th St
2.8 miles away

New Augusta
8401 Moller Rd
3.3 miles away


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I don't know just how badly you are training you delivery people, but for 3 days now the delivery person has simply driven right by my shop and not picked up the outgoing mail that is in plain sight.


An order I made thru Amazon was to be delivered by USPS. I received a notification that an attempt was made by USPS but was unable to complete the delivery. The pkg would have easily fit in the mailbox, so I don't what "hindered" the delivery. It even gave a time the delivery was supposedly made..which was a out right lie because I was home on that date and time!!! Now I have to go and pick the pkg up at the post office. Some days my postal carrier isn't here until 7:30 - 8:30 pm. This is totally unacceptable!


I miss my package


Our long-time mail carrier retired recently and now we haven't had mail delivered since Friday. I can see I have letters and a package coming - as well as a bill - but no postal carrier. There doesn't even seem to be a way to have my mail held so I can pick it up. If the Postal Service is short-handed, then postal supervisors ought to be out taking up the slack - that's the way real businesses handle hourly vs salaried personnel issues.


Postal Manager: Braiden has been filling in as our postman lately, He is wonderful, punctual, great attention to detail, and always smiling,,, We would like to keep him as our permanent Postman, PLEASE.....


Got there at 11:30 with complete paperwork to get my dusghtets passport and was given a number because only one person goes passports. We were 3rd in line, after the first 2 got taken care of they took other people in front of us and could not say how long it would be, this was 12:30 Be nice to know if anyone of any importance reads the complaints.


The Eagle Creek Branch Post Office is the absolute worst branch I've ever experienced. With the exception of one young employee, all of the others lack any interpersonal skills whatsoever. I've had an issue with a misplaced package for over one week now and have filed an official case investigation, yet nothing has been done to correct their obvious mistake. The delivery person for our neighborhood is incompetent. All of the clerks that I spoke with last week, with the exception of one very nice young lady as aforementioned, had awful attitudes and treated everyone with disrespect and as if they were nuisances. I'm glad to see that my and every other hard working citizen's tax dollars are paying for such inadequate, incompetent service. Thank you for absolutely nothing Eagle Creak Branch.


The Eagle creek post office is absolutely one of the worse post offices I've been to. Was there to apply for a passport (something I've never done before) although the majority of the staff was "ok" Mike (Middle Ages African American guy) was unwilling to answer any questions I had in regards to filling out the paperwork as well as answering any questions regarding the process in general. I was asked to move to another like because I was "asking too many questions and he was trying to move the process along" needless to say I will be moving this issue up the chain for resolution.

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