Indianola Post Office

201 W 1st Ave, Indianola, IA 50125

Contact Numbers

Phone: 515-961-5976
Fax: 515-808-6031
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 2:30pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

105 Main St
5.7 miles away

200 S 1st St
6.3 miles away

Liberty Center
21979 160th Ave
6.7 miles away

1105 High Rd
6.7 miles away


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My sister, Jolene Jauron, moved from 12o3 West 2nd Ave Apt. A-19 Indianola to Jolene Jauron Aspen Building 707 Robin Glen Apt.417 Indianola. A letter from a law office in Dension, Ia was mailed to old address...please get it to her new address. Thanks a bunch!


I turned in address change for snowbird and still putting mail in our home mailbox!!! We are getting some mail forwarded and some not!!! Can't mailpeople read??


My delivery driver is extremely rude. I work from my home and am on important business calls with customers. I have dogs who go nuts when someone is at the door and it completely disrupts important meetings. I have a sign posted on my door to please NOT ring the door bell or knock on my door when leaving packages. My USPS deliver drive rings the door bell EVERY TIME he delivers a package and that is more than once a week sometimes. I have asked him several times to stop ringing the bell and he argues with me every time. He also speeds through my complex in his mail truck where the we clearly marked 10MPH signs posted. There are elderly, children and pets living in this complex. The 10 MPH signs are for their protection. How do I contact this driver's supervisor to lodge my complaints.


My delivery driver obviously has a personal problem with me. Probably because I reported that he keeps leaving my packages at the neighbors last year. Now he never closes my mailbox so my mail is always wet or covered with snow. When I get my mail I can close it with no problem. Last week he jammed a box in there that was too big for the mailbox and I had to poke holes in it and drag it out with screwdrivers. Today I was shoveling snow when he left it open and I yelled at him and he just drove off. When I try to call the post office to complain it it just rings and rings. Well I guess I know where they work. I'll have to drive into needle and complain in person. After reading the other reviews it sounds like that won't go well either.


We've have lived at the same address in Indianola for 4+ years. Just this year the Indianola Post Office decided we no longer lived in our home and has been returning all mail to sender. We have called multiple times to have this corrected and it continues to be an issue. After speaking to the Post Office for the 6th time... I got a very rude individual named Bryan, who said our mail box was full so he decided to enter into the system that we no longer live there. Bryan hung up on me. I am disappointed in the Post Office in Indianola.


I have lived at Vintage Coop for 5 years. There has always been occasional issues with mix up of mail between us and the Assisted Living. It seems to have gotten increasingly worse---especially the past month. Mail has been returned as "undeliverable" ....which could be serious if Insurance was cancelled etc. Almost daily mail in wrong boxes! It has been reported by house managers and several customers. We have been reassured and are trusting that the problem is being resolved. Just felt like I needed the written documentation. thanks


I have waited to write this, but it happened again, so I am. I have lived at my address for almost nine years. I NEVER had any problem, but in the last few years since my postal carrier changed, I have experienced quite a few times of skipping my house, mainly when I have letters out to be mailed. Quite a few times I have had mail delivered and my letters to be mailed not picked up. Today I had letters out way ahead of normal pickup time. They were not picked up; no mail was delivered. It makes me wonder if I have no mail, then they don't walk up and pick up the letters I have out to be mailed. Several different situations have occurred, and I am not really the complaining type, BUT I am now. Before my former carrier changed positions, he said, "If there is a letter on your mail box, we will pick it up." I have even experienced times (yes plural) when I had letters to be picked up, but weren't, yet mail was delivered. I truly don't consider myself as a complainer, but it's happened enough times that I am lodging a complaint.


Holy smokes the lady at the front counter is rude. Went in to ask a simple question and she acted like I was totally wasting her time. Was totally defensive and snidely answered my questions... that in my opinion were not at all out of line. I'm going to avoid going back in here at all costs. They do not want to do their job.

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