I sent 2 different letters one with the zip code 50313,..and 50314,..each had the same address but each one put a return address label on them after they scanned them and seen there was money inside,....they removed the money then resealed the envelope and put the return to sender on the letter.....if you can't trust your US postal service its getting pretty bad,...Just a warning they unseal your mail and take the money
I mailed envelope from Calif. 1st class a week ago and it still has not been delivered in Des Moines as of right now it shows hiring low class people that does not know what they are doing. I should get my shipping money back for bad service
Had a package scan in distribution facility on March 10th, no departure scan has been "In Transit Arriving Late" since then, over 60 days I have been waiting for my package that is only 2 hours away.
Several inquiries, missing mail reported and no contact from the USPS in response to any of them.
Not receiving some of my mail like gift cards membership cards
I'm missing mail I'm missing mail that contains gift cards membership cards cards like Adventureland passes blank Sue park passes things like that I'm not missing mail that's bills or or letters I'm missing stuff that cost me money somebody needs to look into this and I can't seem to get anybody on any of the phones calling these places have the phone numbers online don't even work what am I supposed to do
A package I ordered was shipped on March 23. It came from NC to MO to DsM and sat in DsM over the weekend. I didn't receive the package on Monday. The tracking said it had gone to MN to ND to SD and was received by DsM again. Feeling sure I would receive the package today, I checked the tracking to be sure. My package is now in MN. It would seem that DsM is the weak link in this chain. And even more eye rolling, this has happened before.
I have been battling w/ our Ames office here for 2wks to locate and correct the zip on a pkg mailed 11/30. It is still circling. It has just now left your DM office again. Please flag and correct so it doesn't keep coming back to IA. Suppose to be in St. Louis weeks ago.
Tracking No. 9114 9022 0078 9030 4476 57
Des Moines 2nd Ave Location:
1. Answer the phone.
2. Empty the mailbox
3. My package has been sitting in your Post Office for 1 week and I get notifications that it is being processed. It does NOT need to be processed 6 times to be delivered. I want my package!
4. And you wonder why people think the post office is crap! Case and point right here.
McKinley post office is worthless. From the hysterically inept and maniacal postal employee talking on the phone; to his holier than thou attitude about all the incorrigibles and rude and yelling people he has to talk to and deal with. I mean,. All I asked was where was my disability check that normally comes on third of each month. He starts yelling I don't know where it is. When I told him the SSA always gets my check on time. I even called SSA in Des Moines before calling USPS. He yells, saying that it would have been delivered if they had it. I then proceeded to ask why I had to call 5 times before phone was answered and, why the screeching loud sound at the end of phone call before auto phone hangs up phone Again, more yelling like it's my fault because it certainly not his fault the fax machine kicks in. No wonder there are such acrid, bitter, and sour tastes and thoughts and resentments about the post office. And don't get me started about my dog and the mail carrier !
Just moved here and have not received very important mail. This is very frustrating. This never happened in West Des Moines. There must be something wrong at the post office its self. This is aggravating.
Got a thief over there. Stole my phone straight out of the package I had it in. Tracking # 9505510853979096233061 I've narrowed it down to your post office but cant get your employees to answer ththe phone
We did not get mail delivered yesterday 1/11/18. We have not gotten mail delivery today 1/12/18. We also did not get mail delivery on 1/2/18 or 12/26/17. There have probably been other times too. We live on East 24th Street.
I sent a box to Arkadelphia, AR. on the 10/17/2017, it did not arrive on this date. I have not heard from anyone concerning this matter. I was told by the tracking number that it was in Des Moines Iowa in the dead zone. I don't understand why it did not go to the address I had on the box, or why it was not returned to me at my address. The t-shirts were very special to my granddaughters, as there were four people who are no longer with us, one was their dad. I want my package back, there is no amount of money that can replace these t-shirts. .
Just tried calling this post office and it goes to voicemail. Then hit says to hit 0 to go to an operator where it then tells me that it is not setup. UGH what kind of people live in IOWA where the phones are setup correctly? Does anyone get through to this office?
Our postal carrier was recently changed to a new one. Since that time our mail has been delivered after 5:00 PM, sometimes after 6:00 PM. This is TOTALLY UNACCEPTABLE. We used to get our mail mid to early afternoon. The carrier came at approximately the same time each day. The new carrier has no time schedule. We have also been getting mail for neighbors. There is something seriously wrong with our mail service. I suspect that nothing will be done to correct this situation.
You idiots you no good morons I hate you. Your worthless and it shows by all these comments. My package has been stuck there for weeks . China sends mail quicker . God willing you will all be fired!!!!
I am so tired of the way our Alden, Iowa post office is treated. They were not even open this morning and no sign of explanation was posted. I went to pick up a package and she told me that her scanner was already shut down so I could not get it. I stated that they were closed all morning and she yelled at me saying that was not her fault, they didn't send anyone to our location. Very rude! If I am not mistaken, our post office should be open daily unless it is Sunday or a holiday! My taxes at work?????
Every time I send a package and it has to go through Des Moines, I cringe. It seems like they disappear. I can see the tracking number made it there and then it is stuck there for days. What's wrong with you people?
I have never seen such an outrageous operation. We received a damaged package that was sent by your priority mail and the package was in shreds and half the contents missing. It took me over an hour to reach a live person on the phone. Then I was told I must file a claim on line. I guess I am forced to no longer use your services and also to write my congresswoman and senator to encourage them to defund this operation and turn it over to private industry where someone is accountable for their actions.