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Postal Des Moines Post Office
NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.1165 2nd Ave, Des Moines, IA 50318
Contact Numbers
Retail Hours
PO Box Access Available
Phone: 515-283-7585
Fax: 515-283-7637
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)
PO Box Access Available
Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Last Collection Times
Monday 7:00pm
Tuesday 7:00pm
Wednesday 7:00pm
Thursday 7:00pm
Friday 7:00pm
Saturday 7:00pm
Sunday Closed
Monday 8:30am - 3:30pm
Tuesday 8:30am - 3:30pm
Wednesday 8:30am - 3:30pm
Thursday 8:30am - 3:30pm
Friday 8:30am - 3:30pm
Saturday Closed
Sunday Closed
- Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
- You will need two forms of Identification with copies.
- A passport quality photo. Available at location.
- The appropriate application form printed and filled out, and the required fee for applying or renewing.
- You can find up to date costs, information, and forms at the State Departments Travel Site
*An appointment is required to apply for or renew US Passports. Please Call or schedule online.
Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday Closed
Sunday Closed
- Bulk Mail Acceptance
- Bulk Mail Account Balance
- Bulk Mail New Permit
- Burial Flags
- Business Line
- Business Reply Mail Account Balance
- Business Reply Mail New Permit
- Duck Stamps
- General Delivery
- Money Orders (Domestic)
- Money Orders (Inquiry)
- Money Orders (International)
- Passport Acceptance
- Passport Photo
- Pickup Accountable Mail
- Pickup Hold Mail
- PO Box Online
- Sure Money
- Lot Parking
- Passport Appointment Hours
Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.
*Please call to verify information. Is anything incorrect? Let us know here
Nearby Post Offices:
Capital Square
400 Locust St Ste 185
0.5 mile away
University Station
2323 Forest Ave
1.3 miles away
East Side
1501 E Fleming Ave
1.5 miles away
Beaverdale
4023 Urbandale Ave
2.3 miles away
Polk County
Reviews
*Comments below are not read by postal employees. Please do not post personal information.
Brenda Pitt
William A. Pitt does not live at 3871 East 38th Street, Des Moines, Iowa 50317. Please quit sending his mail at the above address.
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Summerbaby76
had a package supposed to come and said delivered but never showed up at my door... also I have important mail I havent recieved yet
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Cry Booth
Packages saying delivered to me at my address but.... As I watch the mailman walk by, my packages aren't being delivered to this address!!! ****ing pitty!
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Jlr
Just moved here and have not received very important mail. This is very frustrating. This never happened in West Des Moines. There must be something wrong at the post office its self. This is aggravating.
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Bhawk
-2
The info on here is innacurate. Last pick up of day is 7, not 8:30. Really screwed me over. Thanks
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Marcus Terry
Got a thief over there. Stole my phone straight out of the package I had it in. Tracking # 9505510853979096233061 I've narrowed it down to your post office but cant get your employees to answer ththe phone
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Grumpy Pants
-1
Our mail is suddenly getting delivered around 7-7:30 PM down from 3ish a few weeks ago. The holidays are over, s’go!
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Geral Blanchard
Haven't received mails since Wednesday of this week, 01/10.18. Sent email to USPS for clarification and did not receive a response. Is there a human being out there who can look into this?
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D J
-1
We did not get mail delivered yesterday 1/11/18. We have not gotten mail delivery today 1/12/18. We also did not get mail delivery on 1/2/18 or 12/26/17. There have probably been other times too. We live on East 24th Street.
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Box with T-shirts
-1
I sent a box to Arkadelphia, AR. on the 10/17/2017, it did not arrive on this date. I have not heard from anyone concerning this matter. I was told by the tracking number that it was in Des Moines Iowa in the dead zone. I don't understand why it did not go to the address I had on the box, or why it was not returned to me at my address. The t-shirts were very special to my granddaughters, as there were four people who are no longer with us, one was their dad. I want my package back, there is no amount of money that can replace these t-shirts. .
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Jon IL
-1
Just tried calling this post office and it goes to voicemail. Then hit says to hit 0 to go to an operator where it then tells me that it is not setup. UGH what kind of people live in IOWA where the phones are setup correctly? Does anyone get through to this office?
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Nichola Spoerl
-1
Our postal carrier was recently changed to a new one. Since that time our mail has been delivered after 5:00 PM, sometimes after 6:00 PM. This is TOTALLY UNACCEPTABLE. We used to get our mail mid to early afternoon. The carrier came at approximately the same time each day. The new carrier has no time schedule. We have also been getting mail for neighbors. There is something seriously wrong with our mail service. I suspect that nothing will be done to correct this situation.
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Gillette wy
You idiots you no good morons I hate you. Your worthless and it shows by all these comments. My package has been stuck there for weeks . China sends mail quicker . God willing you will all be fired!!!!
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Beaverdale
-1
I get packages with addressed to others routinely, sometimes to a close neighbor but sometimes to a street I'd never heard of.
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LeeAnna Vigor
-1
This is a joke no way to get ahold of any one no explanation for lost packages where the heck is the mail recovery center????
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Elizabeth Rubendall
-1
I am so tired of the way our Alden, Iowa post office is treated. They were not even open this morning and no sign of explanation was posted. I went to pick up a package and she told me that her scanner was already shut down so I could not get it. I stated that they were closed all morning and she yelled at me saying that was not her fault, they didn't send anyone to our location. Very rude! If I am not mistaken, our post office should be open daily unless it is Sunday or a holiday! My taxes at work?????
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Lori Weiss
I sent a package last Wednesday and it said it arrived in Des Moines on October 5th and it still has not reached its destination I think my package is stuck somewhere
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K.Day
-1
Every time I send a package and it has to go through Des Moines, I cringe. It seems like they disappear. I can see the tracking number made it there and then it is stuck there for days. What's wrong with you people?
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M. Vaughn
-1
I have never seen such an outrageous operation. We received a damaged package that was sent by your priority mail and the package was in shreds and half the contents missing. It took me over an hour to reach a live person on the phone. Then I was told I must file a claim on line. I guess I am forced to no longer use your services and also to write my congresswoman and senator to encourage them to defund this operation and turn it over to private industry where someone is accountable for their actions.
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