Kapaau Post Office

54-396 Union Mill Rd, Kapaau, HI 96755

Contact Numbers

Phone: 808-889-6766
Fax: 808-889-0261
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 11:15am
Tuesday 11:15am
Wednesday 11:15am
Thursday 11:15am
Friday 11:15am
Saturday 11:15am
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 12:30pm, 1:00pm - 3:00pm
Tuesday 9:30am - 12:30pm, 1:00pm - 3:00pm
Wednesday 9:30am - 12:30pm, 1:00pm - 3:00pm
Thursday 9:30am - 12:30pm, 1:00pm - 3:00pm
Friday 9:30am - 12:30pm, 1:00pm - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 12:30pm, 1:00pm - 4:00pm
Tuesday 9:00am - 12:30pm, 1:00pm - 4:00pm
Wednesday 9:00am - 12:30pm, 1:00pm - 4:00pm
Thursday 9:00am - 12:30pm, 1:00pm - 4:00pm
Friday 7:00am - 12:30pm, 1:00pm - 4:00pm
Saturday 9:00am - 10:30am
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

55-515 Hawi Rd
0.7 mile away

67-1197 Mamalahoa Hwy
10.4 miles away

48-5300 Kukuihaele Rd
10.9 miles away

68-1875 Pua Melia St
12.5 miles away


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I have been going to The Kapaau Post Office for decades. They have always been great They seem to be more and more delightful as the years go by. The current crew of sweet ladies is so kind, helpful, and patient! :) Blessed to be in Kohala! :)


I wanted to tell you how wonderful all the hardworking P.O. employees are in Kapa’au. Even with the stresses of the time, they are always friendly, courteous an professional! Good on them all!


Last Saturday (10-12-2013), my daughter went in to pick up to boxes I had shipped priority. The female USPS postal worker was completely unhelpful and told her the boxes hadn't arrived when the tracking shows that they had been checked into the post office earlier that morning. I am extremely unhappy about this, since it would be one thing if they had been held up in transit, but the fact that they were in the post office and this employee would not check for them makes me quite cross. USPS pays very well and there are a lot of people who would love to work with them. The baked goods that I sent for the weekend won't be given to my daughter until today (10-14-2013) assuming that she can get to the post office today!

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