At approximately 4:20 p.m. on December 15th, I called the Jefferson, Ga. Post Office as I was driving there to drop off several packages that needed to go today. The first two calls started with a message instructing me to hold for the next agent and then after no answer eventually gave a busy signal, and on the third call, I received a message saying that the Post Office was closed. I arrived at the Post Office at 4:33 p.m. and preceded to go inside hoping that Britton would allow me to leave the packages as I had only once before in my 9 years of doing business there. I knocked on the wooden door several twice and the glass door several times as well. Eventually, Stephanie opened the wooden door and preceded to scold me about knocking on the doors. I told her that I was sorry but needed desperately for the packages to get in the system today. At that point I explained to her that I had called to ask if they would take my packages, but no one ever answered even though it was during business hours. She told me that she was the only person there and she couldn't do everything alone. I told her that she certainly needed help, and then asked her, "can" I please bring the boxes in, and she replied, I don't know, can you? This was extremely rude and condescending. I do realize that what I said was grammatically incorrect, but by this time I just wanted to get the packages to her and on my way since she said she had been there since 4:00 am. I brought the boxes in and left there at 4:43. It's now 6:04 pm and none of the packages have been scanned and I'm guessing they will sit there until tomorrow or longer because she Stephanie seems to be the type of person who would do this. In the end, the Jefferson, GA. post office needs more customer-oriented employees such as Britton who is obviously very intelligent, caring and so very customer-oriented. I'm retired but was previously a V.P. Branch Manager at a Bank in Houston, TX. and if any of my co-workers had spoken to our clients they would've been reprimanded immediately. I do realize that I was at fault for the lack of my own time management, but I do not think that a person representing a company should ever have been spoken to as I was today. It's now 6:24 and my packages have yet to be scanned into the system. Lastly, I would like to say that the girls behind the counter have always been very kind and very helpful just as the postal workers that have always delivered our mail.
My mail was delivered to my Neighbor's Mailbox 164 Brockton Oaks Drive, Jefferson, GA 30549. My mail box is located at 184 Brockton Oaks Drive, Jefferson, GA 30549. Neighbor called me and we picked our mail up at her house. Is this a new route delivery person. Please check them out and see if they are OK. Can they read to Address Label Box # etc? Please correct this situation. Thanks
Jackie L Martin
Postal worker left two notices on the same day with the same date as if they had tried to deliver a small package two days. UPS notified me that they said my mailbox was full. I had emptied the box that very morning at 6:20 a.m. before I went to work so I know that there was absolutely nothing in the box. Sometimes they will put the package on my porch but for some reason they won't put a package that has two 40 watt bulbs in it on the front porch. I work out of town so I don't know when I'll be able to make it to the post office before 4:30 p.m. to pick up my bulbs. Is it that certain workers are too lazy to walk to the front door? What reason could there possible be for not leaving the package? No signature was required. Why????
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