I moved into a new neighborhood in Hephzibah 3 years ago and I must say hands down this is the worse postal system I have ever encountered. When we first moved in I gave them the benefit of the doubt because it was a new neighborhood and instead of individual mailboxes we were stuck with the hideous cluster mail box. But 3 years later I am still receiving other people’s mail and at least once a month my packages are being delivered to the wrong address. I understand there is a slow down in mail service. But why does the mail carrier quality also have to be sacrificed. Why would anybody want to use the USPS when you can’t even get your packages delivered properly?!?!? And don’t try calling them to fix the problem, they simply won’t answer the phone. How about that customer service?
Over the past year the msil service in hephzibah has went to unacceptable iam not receiving notices and bills on time packages have been lost last Saturday i was expecting a new phone the post office said its been delivered but it has not i have treid for 3 days and still csnt find my package and noones being made accountable for it iam pissed.. .
I mailed a priority package to my daughter for Thanksgiving. I transposed the house number and it ended up in Hepzibah instead of Blythe. When I saw what happened I called Hepzibah and the clerk physically found the package and corrected the number; she said it would be delivered the next day. It never showed up, Blythe said it didn't come there, it was never scanned after Hepzibah. I called and talked with the clerk two more times and was told to just wait for it to be returned to me in Montana. It never arrived to my daughter nor did it come back. I tried calling several more times but the calls were not answered at Hepzibah, I tried emailing the postmaster there (found on Google) but it just kept failing. Now its too late to claim for the insurance. I am out the hand quilted item, the postage to mail it there, and the insurance. Tracking shows it never left that post office. Not happy.
I live in hephzibah and I got a notification saying my package was attempted to be delivered at 10:30pm, it’s 10:10pm.. this is absolutely UNACCEPTABLE! I’ve been waiting for 4 days as my package says it’s at this facility and it hasn’t been delivered.
I live in Hephzibah and I have noticed that over the past several months, I have not receive any sale papers or the coupon inserts
that I have received in the past years. I don't know if I have various different mailman or if I have same one everyday, but I would like to get any coupons, flyers and discounts in my mailbox regularly. Thanks...
I just moved here not long ago and I have been outside a few times already when the mail guy drives by around 5:30pm and I have seen a mid age black guy that drives a white Jeep that works for y’all speed up and down are road go from mail box to mail box then go back to a mail box more then once and then never come back to drop off mail on my side of the road. This has been going on for awhile now. It’s very disappointing and I’m not the only person that has been having problems. We need are mail people
Now I’m having a problem getting my mail I haven’t gotten anything since before Labor Day and I have a package in the box that’s been there since Monday and still there. Please do your job people and I’m wanting on stuff from Amazon nothing is here.
• Replied to Tracey H
I have a package in your town that was delivered on the 5th of May. A white all in one computer. I will be calling because the item has been delivered and I do not live in that town.
I recieved this msg at 5:48 while standing on my front porch!
Access to my mailbox nor front porch is obstructed in any way and I have been home ALL DAY!
YOUR MAIL CARRIER IS A LIAR!!!
He or she never attempted to deliver my package!!!
USPS 9405508699938903742068, Delivery Attempted - No Access to Delivery Location 11/30/2019 5:47pm HEPHZIBAH GA 30815 Reply STOP to cancel
I am curious as to what natural disaster occurred 28 Aug 2019 that I was unable to receive a 2 Day Prime delivery from Amazon? Then I would like to know why it has been sitting at the Hephzibah post office and has not been delivered since then. It was been 4 delivery days. This isn't the first time that this has happened. I have not received any notice . I had to log into Amazon to track it to your Post Office.
I went into the branch located at 4902 Windsor Spring Rd in Hephzibah, GA. I had one envelope to send to Waynesboro, GA Superior Court with me jury summons information. I do not otherwise use the post office. When it was my turn, I handed the envelope to the counter person and she saw that I had a $20 bill in my hand. She asked what I needed and I explained that I just needed to mail this item. She said I am not going to break a $20 for 50 cents. I replied, "oh, you don't have change for a $20"? She said "no, I'm not going make change from a $20, if all your spending is 50 cants, you can get a book of stamps". I then explained, I only have a twenty dollar bill in cash, what am I supposed to do? She said "I don't know, but I'm not breaking a $20 for 50 cents". She then started to walk away from me. I asked if I could use my debit card, then she took care of the transaction. Maybe she was having a bad day, but the way she spoke to me and her demeanor was very rude. All over 50 cents!
Thank you for your time and have a great day.
Number on the bottom of receipt: 840-5310-0115-001-00021-51639-01
Hi Ron, sorry you had to go through that, it was uncalled for at the least and that person needs to be held accountable for her actions. You are also owed an apology from that branch's Postmaster. I would suggest you copy your comments above, then go to the official USPS website and lodge a complaint using the paste function on their contact us portion of their website. I would then take a screenshot of your comments to include those numbers at the bottom of the receipt (so they can identify that individual) and print it out & mail it to the Postmaster of that particular Post Office branch. At the very least you are owed a followup call from them explaining to you what they are doing to ensure this type of behavior doesn't happen again. A person having a bad day is no excuse for anything even remotely resembling that type of behavior towards you or anyone else.
• Replied to Ron Wilber
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