My mail was placed on hold by an unauthorized person...after spending days trying to get an answer at the local office and emails sent i finally get someone to answer the phone and he assured me my mail was taken off hold and would be delivered today 1/15/21. Yet the carrier said it is in fact still being held. SO FOR ALMOST 2 WEEKS, still not mail and i have spent 3 hrs already today trying to speak to someone! Clearly there is a customer service issue with the Brunswick, Ga. postal service!
HORRIBLE SERVICE - Issues with our address when we opened our Business. Not only have we had our mail go to the jail or sent back but We have had the same outgoing mail in our mail box for 3 days now. If you call the Brunswick Gloucester Center, the phone rings & then goes to a busy beeping noise. Inexcusable !!!!!. Its not like they are extremely busy and can't answer the phones. I've been in there and seen that they won't answer.
Why is the post office leaving my packages IN MY DRIVEWAY
Twice in the last week and I have no idea the packages are there. Unacceptable. I have a porch and a doorbell
I’m trying to find a way to report a missing package
Through tracking it says it was delivered on September 16, 2020 however the package in question has never been received
I also have a package through informed delivery that says it was disposed of by the USPS
I can’t report this on the USPS Website, as it offers no avail
I am phoning the Brunswick Downtown Gloucester St, located in Glynn county Brunswick, GA
And I started calling at 4:35pm while the phone just rings and rings
Hours of operation shows M-F 8-5
This is absolutely ridiculous
I have been looking for 2 packages for a month
I just wonder how many more of my packages y’all have lost or disposed of during my online shopping through the COVID crisis
I’m very upset about this and your lack of support
I had important mail, bills, that were delivered to the wrong address on Kemble Avenue in Brunswick. This most recent incident was just last week. This is the second incident in the last two months where I know a complaint was made. My neighbors two doors down were not getting their mail properly delivered then. I have called your phone number and followed the directions, and the line just rang with no answer during your business hours.
Worried my mail got delivered to an unoccupied home. In our box was neighbor’s mail. In theirs was someone else’s. I called the main PO number. No answer, not even voicemail.
We are very disappointed in the service that we are receiving. The mail boxes are being left unlocked and residents personal mail is being exposed. This has happened so many times, that we have no choice but to complain. We ask that this issue is addressed and resolved immediately. Thank you very much, The Cove at Golden Isles and The Cove at Fountain Lake Apartments.Management
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