On 4/6/2020, I went to the P. O. on 99 kings St., St.Augustine, Fl 32084 at apprxly. 4:35pm to do a couple of transactions. I ordered 6 M.O.'s; 2-$100.00, 1.-$10.00, 1- $40.00, 2 - $20.00 ea., and I needed about 10-20 Stamps the most. I was quoted the total price of $354.39 which I paid in cash to the Clerk #18 when I realised I was given the Stamps with the Flag of which I didn't want because I wanted Stamps that represented Easter so by then the Clerk #18 had step out for her break and I spoke to the Manager/Supervisor at hand and was told I had to wait for the Clerk to return to complete the exchange, ok, so I did. Upon her return, I explained I wanted the stamps to symbolize Easter and she had some stamps with flowers, so I said ok I'll take those. The Clerk #18 then stated that it had to be an even exchange and that the price would be the same $55.00 instead of the roll, I would get 5 sheets of 20 stamps each for the $55.00. When I realised what she (Clerk#18) had stated, I said; wait a minute! I don't need $55.00 worth of stamps, I only have about 10 Easter cards to send, I could buy 20 stamps but what am I gonna do with $55.00 worth of stamps? The clerk#18 responded... A lot of people come here and buy much more than that! I said, "I'm not alot of people and I don't own a business, for me $55.00 is my grocery shoping! I look at the Manager/Supervisor and she shruged her shoulders stating... there's nothing else we can do, those are the rules for even exchanges. I was in shock! I couldn't believe that this clerk#18 played me! To me she did not make it clear (eventhou she claimed she repeated herself) or very clear that I was buying $55.00 worth of stamps! Her and her scquicky voice, fast talking techniques, and insinuating as if I should know the P. O. Rules with respect to purchasing postal products! I was truely upset at the whole distasteful experience which I've never experience in the 10 yrs.or more that I've been coming to this P. O. for which I also rent a P. O. Box!!! It's apprxly 11:50pm + I'm still upset!!! My#904-417-5842. Someone please respond, call me. Why did I have to loose $55.00 in these hard times of the coronavirus situation when I was just trying to send Easter Cards to cheer other family members???
There is a lady by the name of Linda. I believe last name Allen posted my address as her living address. She does not live here . Going into my mailbox with out permission. 2616 Isabella ave Staugustine please do not deliver her mail
When staying with our grandchildren while their parents are out of the country, I put outgoing mail in their mailbox in their St. John's Country Club community and put the red flag up indicating mail in the box to be picked up. On two consecutive days the flag was put down but the mail was not picked up to go out although their neighbor whose box is attached to their box at the street (two boxes per street mailbox installation) received mail. What's happened to the traditional way of mail being delivered and out-going mail being picked up?
I live in the South close to the big boat ramp, The new thing added to poor service is about being unable to drop a package due to unsecure location !!! This could not be further from the truth, The carrier ( a woman) is always running late, so its easy to press a button on the scanner and put unable to deliver, rather than get out and drop it at the front door. This really bothers me with Prime deliveries that I pay extra for to have in 2 days. Sometimes I watch her drive by expecting a package, only to find she hit unable to leave due to unsecure location !!! this is just plain lazy and some things I get are time sensitive. I WAS HOME! AND YOU STILL HAVE THE NERVE TO DO THIS !!!!!! THIS PERSON NEEDS TO BE FIRED CUT AND DRY!!!
Would like to know why our mail person just drives by our mail box on new years eve and now again on Wednesday 1/2/19 and have had flag up waiting for them to take.
Very Aggravated since my house taxes were there to be mailed.
thanks to one of you postal persons, my Christmas gift to my Grandkids was taken by one of Your employees. It even was supposed to have a signature. Instead of returning package to sender (me) they just decided to keep it for themselves. What a bunch of honest people you have there. merry christmas
32 years at this address with perfect mail service.
Now for two months incompetence! Mail 4 hours later and today no service at all. Will put my mail back in the box and try again tomorrow.
I deliver neighbors mail frequently, that I know they will receive it.
Why the sudden sorry service?
For the last 6 months are mail arrives later and later every day in St. Augustine Shores area. Mail that says deliver on a certain day arrives 3 or 4 days late and sometimes special sales are missed because they are just a one day sale.
We live in the South of St Augustine, our mail comes later every day, never ever in the morning when we can do some banking, for instance, so we have to wait another day. The route is very busy and no doubt tiresome. Hiring is probably not an issue, and the poor woman who delivers our mail at 530pm DAILY, is not always accurate. We get other peoples' mail, or ours is delayed. Please consider another part time employee to deliver in this area to help out. M. Raska Thursday, Nov 29/18
I am so tired of our new mail carrier . First he leaves our packages and mail by our garage door and not by our front door with a porch. Then today we get a final notice that he tryed to deliver a package last Saturday ( No notice or anything ) and today try to re-deliver and never ever came to deliver it during the week . I would like an explanation . Did our Saturday mail carrier leave it in his truck all week and now my packages are being sent back to sender that is crap. The packages are coming from over seas
Postal Service in the northern part of Saint Augustine 32084 is very poor delivery service. Never come to the door with a certified letter, receipt and mailbox. Sign it put flag up it set in mailbox for 4 days on the 5th day still waiting for the certified letter. Good thing it wasn't important or have a timestamp on it.
I am not sure why my mail gets delivered but they don't take my out going mail that has 3 stamps on it with the flag up!!!! Very disappointed... I now have to go to UPS tomorrow...Next time I will scan and Email like everyone else!!! This cannot be my regular deliverer because I have never had this problem with her!!!!!!!!!!
my beautiful handcrafted sign that someone put love and care into making arrived chipped because it was jammed into the tiny box rather than placed into the large package box at the end of the mail house...how disgustingly lazy
I just want to thank Anthony Clayton, Supv St Augustine Midtown Annex, and his staff for holding and delivering my mail several times as I have been incapacitated due to injury. Best mail office I have ever worked with.. Thank you so much.