This Post Office claims they attempted delivery @ 6:25 pm on Sat. 11/14/20 and left a delivery notification in my mailbox, which is not true. Then I receive a notification stating that my package would be delivered yesterday Sun. 11/15/20, also not true. No delivery was attempted. I have been trying to speak to someone at the Post Office 954-587-4921 and after ringing 4 times, my call gets disconnected. I have attempted this several times to no avail. You would like since the USPS is funded with Federal Funds (Taxpayer Dollars) they would provide a Customer Service of excellence. NOT!!! Obviously this is not the case.
I would like to say I would really like Shon Young to be our mail carrier I am o route 1707. I knew our old carrier, Cindy for over 20 years. Shon seems like a great replacement for her route. He is a really nice young man and would do well for this route. He is personable and helpful.
I don’t know why there is no pride in this job. Plantation is the absolute hands-down worst post office ever. I have lived in plantation for 20 years and for at least the last eight years or so I can vouch that the post office almost never ever answers their phone. I have lodged several complaints with the main 800 number and they have followed up with empty promises every time. At least once a week the fill-in carrier ignores my scheduled pick-up request for which I always have a confirmation number. I always know regular postal carrier has the day off because the fill-in doesn’t show up. My regular postal carrier is fabulous. I adore her! I don’t know why they don’t answer their phone. I would gather to guess it’s because they don’t wanna explain they’re awful Service or have to do their job to look for a package or answer a question or so. Why not do your job and do it well? Take some pride and give people what they pay for.
Once again this local post office has proven to be the number one reason the post office is losing money. They can't deliver a simple package, or extremely important one from the US government. (This error, which they admitted to, cost us $1500.00 and we got ZERO from the USPS.) Any other business would be sued and quickly out of business with the poor service. The USPS truly stinks and they get paid way to much .
I had set up my address change on line to go into effect 11/9/19. I received an email of confirmation that this will be done effective 11/9/19. HOWEVER, it was done immediately! We won't be at the new address in Ohio until November and will be unable to receive mail there until then. I went into the Plantation, 33322, office to have my mail delivered to the Plantation address again and no one there could help. Said I would have to talk to a manager. Was parked in a corner for 20 minutes only to be told there was no manager available. I left my phone number for the manager to call me that afternoon and of course....no call came! I am so upset with our postal system. What more do I need to do?
I have been calling and trying to speak to someone. No answer...I have received the wrong persons mail too many times. Today I received all of A families mail. A massive amount. What is going on??? I don’t receive some of my items often, and it causes problems for me. They picked up stayed silent put it in the hold mode, I have written this, and still holding. Wow! I have pics of erroneously delivered mail.
All government/public servants are obligated by oath to serve the public interest and perform with diligence and integrity. If you are not being served properly, contact the Postal Inspector in writing with details and facts. If the Postal Inspector fails to take prompt and appropriate action to resolve your case, then contact the Office of Inspector General and your elected government officials with Congress and the Senate. You will get attention and action. Note: Attitude and dereliction of duties and behavior that brings discredit upon the government and its institutions are employment termination offenses. Florida is not exempt, regardless of the status quo.
My address is 1106 NW 89th way plantation fl. 33322
I get mail in my mail box 2 or 3 times a week that is not mine. I deliver it to the right address, or put it back in my mail box for the carrier to re-deliver
Twice in the last few month I have had to pay a late fee on a charge account because I never got the bill the first time. Please do you job.
Tried to call I can't get a person my tracking#9505510702588297207398 was sent on October 24 expect delivery on October,26,2018 today is October 29 no first class mail waiting for important documents,today spoke to the mail man ,he didn't have it where is my letter.very upset.
Three days now without any delivery. Never gone two days much less three. Advertisement fliers normally on Tuesday or Wednesday and political ads this time of year not delivered normally fill my mail box. Tried calling many times with no answer. Something is wrong.
I was just hung up on from a spanish lady that kept talking over me and not listening to what i was saying. Mailed a pkg. on the 9th and was supposed to be in Plantatiin ti a law office in 2 days. They are telling me it is still going to be in Opa Locka a few more days. I asked to talk to a superviser and she hung up on me. If course when you call back there is no answer. I am beyond pissed. I woild have driven these IMPORTANT papers over myself. There is a deadline on these papers.
The service received lately is horrible .Outgoing mail does not get picked up which means no delivery at all.I have mail in my box belonging to other people.But today was the worst. A very important check was brought to me today by a nice lady who lives in a totally different building than I do.Can't these people read/
Just had a check hand delivered by my neighbor. Thank god she was home and thank god she was a good neighbor. No excuse for not putting my mail in my mailbox. I can't stand this anymore. Postmaster General phone wait time: 50 minutes. Same office, "error" message with email. Plantation post office won't answer the phone. Going over and talking doesn't help. Done it several times over the last year. Don't know what else to do.
Mail being forwarded has taken a very long time getting to the forwarded address. When calling the phone rings but disconnects. After 6 tries it finally connected. Hopefully this situation will be resolved as 3 weeks to get forwarded mail is not acceptable.
I had a package that the carrier attempted to deliver on Wednesday, July 6, 2016. I don't know why it wasn't left at my door or the postal box designated for parcels. Instead the carrier left a delivery notice in my mailbox. I immediately filled it out and returned it to my mailbox to be picked up by the carrier the following day. However, two days later it was still there. Out of frustration I put the delivery notice in the outgoing mail slot and waited until Monday, July 11th. It was on that day that I went on-line to submit a re-delivery notice after many attempts to call the post office (the phone goes unanswered). The following Friday, July 15th (9 days after the attempted delivery), I leave work in NMB and head over to the Plantation post office located on 5th Street with my copy of the on-line re-delivery notice and the male attendant refers me to a supervisor (first name Zandra). I explained to the supervisor all the events that led up to me being there. She goes in the back and brings me my package. I then inquire why my package was not re-delivered and she said she would look into the matter. I mentioned if she was aware of the many negative reviews on-line about this specific post office and she said that was the reason she had been brought in from another state. I was SO happy to know that the negative reviews didn't fall on deaf ears. Zandra was extremely courteous and professional.
The fill in postal worker today did not pick up the food packages we had by our mail box. When my father brought it to his attention, he still did not do anything. We ended up taking the packages to the post office ourselves.
Never saw such horrible service anywhere in my life. I hope the government, preferably the FBI (heard rumors), gets involved sooner rather than later because Plantation residents do not deserve this kind of treatment. The Plantation Post Office personnel are a disgrace to public service and to the country they are supposed to represent.
I was leaving for Medical School and decided to rent a PO box. I was told that as long as the fees for the mailbox was paid they would hold my mails and if the mailbox was full they will leave a note in my box and all I had to do was pick them up during opening hours. After the first semester I was able to retrieve all my mails, including those that they were holding because my mailbox was full. Second semester, I came back mid semester and indeed saw the notification that they had some of my mails because the mailbox was full. When I attempted to retrieve my mail I was told that they returned ALL of my mails that could not fit in my mailbox because they do not hold mails for more than 10 days!!! I spoke to the person in charge and I was given a phone number to call. When I called the phone number, some lady that barely spoke English told me "Ma'am, you are lucky we kept the previous mail", because they return them after 10 days. I told her somehow I did not feel "LUCKY" because I was paying for the service!! I requested to speak to her manager and I was told "he was busy" but will return my call. After several attempts I gave up... HORRIBLE CUSTOMER SERVICE!!!
As a retired POSTAL worker I have never seen such bad service in this office and phone service all these managers/supervisor instead of brainwash training should go to etiquette training, I am at times embarrassed to say I worked 25 yrs. Thank God I was a carrier and not an office worker.
Horrible service and very rude not educated staff. I believe they forget the fact that due to us customers they have a place to call job. Phone also is nonexistent. Unfortunately I have no choice but to use this every now and then as I live in Plantation. It seems that these people are counting the days for retirement doing their very minimal
Advocacy A.09/16/2014EditJERKS, MONSTERS, ABUSERS, MEAN AND NASTY, ZERO RESPECT, SPITEFUL, VENGEFUL, HATEFUL, UGLY SPIRITS, BAD KARMA WILL GET THEM. TAMPER WITH PEOPLES' MAIL, DISRESPECTFUL TO ELDERS AND DISABLED. I CAN GO ON FOR DAYS. BUT YOU GET THE IDEA! AM NOW GETTING THE GOV, THE MAYOR, THE COMISSIONERS, THE SENATORS AFTER THEM FOR ABUSE OF DISABLED, ELDERS AND THEIR MAIL AND RIGHTS. I WILL SEE THEM BURN,
IF, AND I MEAN IF THEY ANSWER A PHONE THEY SLAM IT BACK DOWN. THEY ARE EVIL ORGANISMS. AND SO DISRESPECTFUL OF ELDERS AND DISABLED PEOPLE. VERY SICK PEOPLE THERE. ANGRY, SPITEFUL, MEAN AND CRUEL PEOPLE OR MONSTERS IF YOU PREFER.
• Replied to Dan
The local phone number is actually 954-327-9936, the one listed results in an endless ring.
Why on earth doesn't the website reflect the correct number! I have been calling the "wrong" number for 2 days. On the first day someone actually answered and I left a message for the Postmaster to call me. So far - no return call!!!! Are they understaffed - don't have time to correct the website or respond to calls?
• Replied to Ian
RETIRED AND ASHAMED
I have been calling they hang up call hang up so on finally answer on hold then hang up......meantime where are my meds.....
• Replied to Ian
That is the phone number they have listed that they refuse to answer.