Ventura Post office serves zip 32832 and is the worst service in the USA! A package was supposed to be delivered on 7/17/26. Attempts were made on 7/17 and 7/18. USPS documented that access to the mailbox was blocked. This I understand. The texted message stated that there was nothing requested of the homeowner. The package was too large to place in the mailbox. The delivery person did not/would not place the package at the front door! This caused enormous distress to the sender and receiver, especially when this became time sensitive (order had been placed on 7/7/26). Customer service was awful providing inaccurate information to the customer when they called, to the point that the sender was told that there was no street address which is totally FALSE. The package was sent by a vendor. The package was picked up at the Ventura post office by the sender on 7/20 which is a 20 mile drive from the homeowner. We’re then told that the air could have been removed from the package if access to the mailbox was cleared. There is no way that the package would have fit in the mailbox! Ventura is not customer service oriented to the communities of Lake Nona.
Post office driver never attempted to come to the door to deliver my item, he just put not avail because he or she was too lazy to come up stairs to deliver the package or do like he or she always does just leave in the box very dissatisfied smh
This bald headed spanish worker. A dumb incompetent person who was rude and was insulting and insulting disrespectful. I need to speak to the postmaster to report him. Hes not doing his job.
I'm not really sure which hub services my area. But my complaint applies to Pershing Ave. I received a package recently. The problem is it was a 5 ft long package stuck in a small parcel box. I initially couldn't get the key to turn for the box. I was faced with either breaking the key off or not getting my package. I chose to force the key. Then I was faced with pulling this long package out of the small box. I don't get it. The parcel should have been delivered to my door. I'm not one to complain but this incident just proved too unacceptable. Why was the package not delivered to my door???
Had a package go back and forth from Orlando to Miami 2 times. I called this location and the man was so rude. He was saying things like, "You must be a genius, then why are you calling me." "I need to learn how to lie so I can say, its OK ma'am its on its way" "there's nothing wrong with the package going twice" " what's your name, that way when you call back someone else can talk to you". He said these and other rude comments, still didn't help me figure out what to do, then hung up on me.
Nobody is answering the phones.... 2 days in a row I've called more than a dozen times. Can't leave a message because voicemail services are turned off. I need to speak with someone urgently concerning my mail and mailbox (prior to Christmas).
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