Quail Heights Post Office

10360 SW 186th St, Miami, FL 33197

Contact Numbers

Phone: 305-378-6759
Fax: 305-964-4012
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 5:00pm
Sunday Closed

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 5:00pm
Sunday Closed

Passport Walk-In Hours

Monday Closed
Tuesday 3:00pm - 4:30pm
Wednesday Closed
Thursday 3:00pm - 4:30pm
Friday Closed
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 9:00am - 12:00pm, 1:00pm - 3:00pm
Tuesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Wednesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Thursday 9:00am - 12:00pm, 1:00pm - 3:00pm
Friday 9:00am - 12:00pm, 1:00pm - 3:00pm
Saturday 9:00am - 11:45am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call 855-864-3379 or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

9833 E Hibiscus St
0.5 mile away

22350 Old Dixie Hwy
1.9 miles away

8821 SW 136th St
2.3 miles away

Country Lakes
13520 SW 152nd St
2.4 miles away


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Our mail was stolen from the outside box in perrine on quail rooste drive. A number of the checks were washed and used by the criminals. I had to close accounts and file police reports. So don’t put mail in the drop boxes outside of any post office.


A package that the tracking # showed as delivered was not delivered to the address on the package. I sent it priority thinking that it was being monitored from the time it was dropped off until it was scanned upon being delivered but apparently that's not the case. Here's the explanation emailed to me "Our tracking report shows that the package was with the carrier for delivery on August 12, 2023. Our system also indicates the Carrier did not scan the package within the acceptable radius of the verified coordinates of your mailbox. Regrettably, our searches initiated by your inquiries have failed to locate the missing parcel or its contents. "


was driving behind a postal delivery vehicle with NO TAILLIGHTS Wednesday August 10, 2022 @ 4:55 pm on SW 112 Ave and SW 168 st. Vehicle number 1257953


Mail doesn’t get delivered regularly. Frequently we don’t get mail delivered at 9299 SW 152 street our medical building and the one next to us We also get mail miss delivered and many insurance checks get lost


I am totally done with this poor service. I have been calling over and over again only to have the phone go to a busy signal, my last order of parts came in broken wet boxes and missing 5 parts that were never recovered. Today they are showing my Glucometer as delivered since the 10 th and nothing has arrived. Best tell your suppliers to use Fed ex or UPS because the lack of leadership makes this branch a lose lose proposition!


They NEVER answer the telephone. My package was set to be redelivered and it has YET to have any update.


No matter at what time I've called, no one ever answers! For some odd reason my priority mail package from CA with destination to Michigan end up in their facilities and it's been there for several days and it's impossible to speak with some one about why on earth won't they ship it back to where it was intended to?? Why do most business strive for incompetence??


Worst USPS five ever

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