I need a postal service supervisor to call me. No one at this post office will answer the phone. My mail and prescriptions are missing after a 2 week trip, where we placed a hold. This has happened before. I need help.
Villagers BEWARE !!
I am very disappointed in the response regarding a recent package delivery that was not delivered. It was business checks. The USPS said it was delivered to my box. It was not. Then they put the person that said they delivered it, in charge of finding it. They couldn't find it, so it is officially lost. The gentleman on the phone said the carrier is very honest and diligent. I remarked that in Atlanta there was a ring of check stealers who worked for the post office and I did not believe that this carrier is diligent or honest, since they said it was delivered and it was not. I am having the next set sent via UPS and will try to get refunded for this set.
I get my mail at the mailboxes in Sanibel. For 1 week now I have not received my mail. There is a scrap of paper in my mail box telling me to see the mail delivery person. No times posted. What am I supposed to do. Sit there all day waiting for the delivery person.
I went to my mailbox in The Villages only to find a big red paper saying that my box was full and there were no lockers available. They wanted me to come back between 12:00 and 3:00. Since I work from 7AM to 4PM I could not do that. I know that the mail was NOT full since I get email notifications everyday of what is being delivered. There is an Amazon delivery that probably does not fit in the regular mailbox. NO LOCKERS...not my fault. Then take it to my house. Either you want Amazon business or you don't.
The postal service continues to raise rates while services continue to decline. Especially here in Florida, I have had numerous problems with my mail. Packages that have been sent to me have disappeared with absolutely no explanation. Unless people spend even more money for insurance, there is never any rectification. Even spending extra on next day "guaranteed " delivery is a waste. Forwarding mail is even more of a nightmare. I even had a mail carrier threaten me in the lady lake p.o. and she had to be physically held back so she would not jump the counter and deck me! Absurd! Dejoy needs to go!
I went to the boxes that service Pinelllas village in The Villages. I asked about a cert. letter the informed delivery said I should have received yesterday. He curtly said I would get it when he got it. I asked if he had it today. I do not recall what he said but it was very negative to my question. I then said I was concerned because often per others and myself mail was misdirected. He scolded me and told me how hard he had to work and to "get out of his building" I then left but upon leaving I did say some unkind words to him but it was in response to how he had responded to me. Our neighborhood refers often to the problems they have and how he responds to their inquires.
My mail hold expired on 5/23 so on 5/24 I went to the postal station to pick up my mail but it was not there. On 5/25, I went again and there was one piece of mail in the box. Fortunately, the postal carrier was there and after a bit of confusing dialogue, he told me that he does not put accumulated mail in the box at the end of the hold and that I have to ask him for it. In the previous 5 years at this address, the carrier always put accumulated mail in my box and packages in the package boxes. Is this a new policy? If so, it's clearly not very thought through policy. What if I was not available to pick up my mail in the 2 or 3 hour window that the carrier happened to be at the postal station? AND, you need to answer your phone!
Went to the post office to get my mailbox keys as I just moved in to my apartment. The moment I got in there was a long line and the staff looked at everyone with a nasty attitude. Was told I would have to pay $35 for my first key because they would need to come out and re-key my mailbox. I have never had to pay for my first mailbox key before and was told by the landlords that there was no fee for first key. Staff was VERY very, rolling their eyes.
I went to the post office and there were other people there and the staff didn’t smile and wave to me and everything like that.
• Replied to VMarrero
I am an eBay seller and have packages picked up daily by Woodbury post office. A 1st class package was picked up on 3/9/21 and tracking shows that it was scanned by carrier that day. My customer let me know package has not arrived. I talked to both carriers from Woodbury and they didn’t seem to think they were involved but I explained that tracking stopped with them and package must be on floor of vehicle or post office, if they would look. A day or 2 later I got a letter Jerry Collins saying processing and distribution plant is overwhelmed because of holiday and COVID??? Tracking doesn’t show that it ever left Woodbury! This is inexcusable...I’ve taken a complete loss by refunding customer and wasted shipping label. I just hope I haven’t lost my customer as well. What is going on with oversight at Lady Lake? No one takes responsibility.
Jerrry was searching for a certified letter and he gave me to contact him 352-753-3888 phone rings and rings and goes to busy tried numerous times to inform him letter was delivered a day earlier then tracking said it would be delivered but never showed up on tracking website
I mailed a birthday card from the Gilchrist postal station on 2/11/2021 to 320 ne woodbury dr, lees summit,missouri,64086. It had money inside. The card never got to its destination. Just thought you should know/
I gave to my rural PO girl a USP envelop with a ck for $11.00 for stamps on the 4 th of Feb....I also mailed other bill on that same date and she took all at the same time....other mail was ck on bill they have cleared the bank on the 8th for Feb...But not the PO one...I gave my PO women a note where are my stamp I should have had by now...not reply ...NO STAMPS AND NOT POSTED TO MY BANK...Is the envelope in her truck on the floor..address she picks up at is 13817 co rd 109D Lady Lake,FL
This post office has serious issues. First, no one answers the phone. Second, there is a lack of communication between the end of point delivery people and the post office. The person delivering was holding my packages because she didn't think my forwarding was off yet-- but she was delivering mail-- just holding the packages at the post office and of course no one there had the sense to see the issue. She left me a note to contact her with no contact information. She indicates things are "delivered" on the tracking information but the items are not in the box. Once she forgot to put the parcel key in my box and I had missing meds (value over $1000) for days-- the post office wasn't answering the phone, then they had to check with her and blah blah blah. Finally she told them her little sister had helped her (what?????) and forgot to put the oversized package key in our box-- so the meds were there all the time sitting in a hot mail box. Seriously? Several times she has come back later to deliver something she missed or apparently found in her car after she marked it delivered. They just don't get it. They are responsible for delivering things-- important things like medication, checks, documents etc. Our delivery person should be fired. We don't get to choose who companies ship with. I just cringe whenever I see a USPS tracking number. Lord help us, this is like a third world country
My Held mail 12/5 to 12/12 has yet to be delivered. I have been calling the P O daily since 12/17.... and a myriad of times. NO ANSWER. Plus my Visa statement NEVER delivered nor Has my bank statement and many other monthly mailings. The duplicate Visa statement also not received. Pandemic is NO excuse... you are able to deliver many pieces of junk mail and donation solicitations..... WHERE IS MY MAIL?..
This post office has serious issues. First, no one answers the phone. Second, there is a lack of communication between the end of point delivery people and the post office. The person delivering was holding my packages because she didn't think my forwarding was off yet-- but she was delivering mail-- just holding the packages at the post office and of course no one there had the sense to see the issue. She left me a note to contact her with no contact information. She indicates things are "delivered" on the tracking information but the items are not in the box. Once she forgot to put the parcel key in my box and I had missing meds (value over $1000) for days-- the post office wasn't answering the phone, then they had to check with her and blah blah blah. Finally she told them her little sister had helped her (what?????) and forgot to put the oversized package key in our box-- so the meds were there all the time sitting in a hot mail box. Seriously? Several times she has come back later to deliver something she missed or apparently found in her car after she marked it delivered. They just don't get it. They are responsible for delivering things-- important things like medication, checks, documents etc. Our delivery person should be fired. We don't get to choose who companies ship with. I just cringe whenever I see a USPS tracking number. Lord help us, this is like a third world country.
• Replied to Martha T Biestek
St. Timothy Catholic Church
Please call me regarding the collection envelopes that are mailed to our parishioners. They have not received them as of 1/7/21. I contacted the Budget Envelope company, and they say that you have the mail.
Secretary - 352-753-0989
Horrible.... I went to the mail station three times today and finally found someone. They stated they did not work on the day my package was allegedly delivered...It was not! I have had wrong mail in my slot many times and either redeposited it in the Shute or went to my neighbor and delivered it personally.. my item has a tracking number and shows delivered on 1/2 at 1:45. It WAS NOT DELIVERED TO MY BOX. TRIED CALLING THE LADY LAKE OFFICE WHERE The gentleman at the station said to call... no answer! Called the 800 customer service line and could not speak with a person. Obviously it was scanned in so logically it was put in the wrong box....AGAIN! The tracking number is 9400111202555415739772...the value is $50! It's an 7x10bubble wrap envelope, weighing less than 2 oz...I can be reached at 954-445-0060...no one was wearing masks either, at the station!
For 2 items, both were delivered to WRONG ADDRESS!!! My neighbor kindly brought one to me!!! I'm at 797 Teague Trail. Apt. 11-204 &
she's at 11-205. 🤬
I paid (with shipping) $24.97 for a litter scooper. I want to be refunded this $$$ !!! No wonder the USPS is going under! 😝😝😝
Considering close to 100% of comments revolve around no one answering phone, misdirected packages, and horrendous service, a call to the Post Master General needs to be done and a investigation to the obvious either incompetence or lack of efficiency of po employees has to be done at this location! Perhaps their termination is warranted regardless of union membership!
We live in the Village of Duval for 15 full-time permanent years. The service is horrendous, totally terrible and a disaster! My husband tracked down the proper recipient, HOWEVER, WE GOT ANOTHER GENTLEMAN'S CANCER MEDICATION IN OUR MAIBOX, we've gotten packages the couldn't fit ripped open and recently we had a box that WE COULDN'T GET OUT!!!!
I am trying to track down the package. I have a tracking number and the post office has told me that it was sent and received by them but I never got it. The postal clerk tells me that she never saw it so she doesn’t know why it was electronically scanned as received. She sent me to Lowe’s and said it was accidentally delivered there! They don’t have it! I got some kind of a text today that says they found a package with the name Brian on it at the parcel sorting office but there was no indication of where the text came. so I called Lowe’s they said they don’t send texts. And I called the post office and after it rang about 20 times it just automatically hung up on me or somebody lifted the receiver and put it back down again. So I am not impressed.
same as the rest of you. I had a package that was two day delivery. For some reason it is in the Lady Lake PO. It has been setting there for 24 hours, instead of forwarded. 2 day delivery is now one week. No one answers phone. Time to get ahold of Postal inspectors.
Horrible horrible horrible
No one there.....everything shut up....only ONE KIOSK
No one to help the 185,000 people presently in the villages
At this time there should be at least one person to HELP for those that who are compromised in using technology! OUTRAGEOUS.....my mother was there. She is 93, pays a ton in taxes and deserves better.
Who ever is in charge shame on you! I am calling the newspaper next!
I have a complete tracking of a small package to my mail box (locking). The tracking says it was delivered but it was not. The postman agrees I did not get it but he is clew less. No phone numbers are available for the Lady Lake post office and on line is not working. No one to talk with or to follow up. Can’t go to the post office because of the Coronavirus. Very frustrating dealing with USPS.. could use some help.
Monday delivery is an on going issue. Wrong mail in box. Or my mail is in someone's else's mail box. But on yedtetds9 delivery I had a package that wasn't delivered because it was raining. I have a carport to drive up to so it could've been delivered. But the point is I was home an no attempt was made to deliver just a note sayn...... No secure location available which is a lie. Since when do you have the right to choose what mail your going to deliver
Mondays mail is always delivered to someone else. Had a package today to be delivered to my home . I have an App that shows me when mail comes an what is delivered. It wasn't delivered Nat my house. It was an eBay order. I have called an complained several times. An still have the same problem. If you can't trust the mail carry with your mail then that's pretty sad on the Postal service. So now I have to figure out where my package is.
• Replied to Sandy Petty
What ever happened to: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds"?
• Replied to Sandy Petty
Who ever delivered the mail Saturday left the mail box door's open on Lk. Griffin Rd. As we all know it rained that day, so we got the mail on the first break of rain on Sunday. The door had been open so our mail was wet, neighbor's mail wet, all the box's as far as I could see were open. Why ?????
the mail drop on Odell circle at the Duval mail station is so full it is almost impossible to place letters in it. could someone please take the volume of letters and bills that are backed up there and get them mailed out?
I sent my parents some emergency supplies for Irma making sure they would arrive on Saturday. They were delivered to the Lady Lake post office Friday at 3:20 and were scheduled to be delivered by 8 pm on Saturday. I have no idea why they would NOT have delivered their packages today, because it was a gorgeous day there. Now my parents do not have their batteries, flotation devices foe themselves and their dog, and cell phone charger. Thanks lazy government employees for looking out for your clientelle, which happens to be a community of elderly people wo many times NEED their packages for survival. The U.S. Post Office isi nept and ridiculous. These days if they want to compete they have to be RELIABLE! Now i have no idea when they will get the package because the roads are closed down for the hurricane so THANK YOU LAZY POSTAL WORKERS!!! I couldn't be more angry at your complicit behavior.
The people putting mail in the Duval mailboxes lack common sense. The squeezed five pounds of boxed pine needles in my mail bin. Do they not know that there is a lip on our side of the box? To top it off the put the mail and magazine under it.
• Replied to Annoyed daughter
no wonder the Post Office is in trouble with employees like the one at the boxes at country club hills what a sorry employee had an important letter to mail ask her to please take it and she replied not today her car number is 3214217 they must have a strong union to protect people like her