I had a package that was delivered to the wrong address and thanks to Jorge or George not sure how he spells his name but he went out of his way to find my package and personally have it delivered to my front door. Thank you so much for the quick response and for going out of your way to fix this confusion yourself.
If these comments are not read by postal employees who are they read by? They are the people who should be reading them!! Especially the ones about the phone never being answered! I am trying to reach the manager by phone as I was told to do by a postal employee and no one answers. Guess I'll have to stand in line again to make my request known. Then if she is physically there I'll be lucky!
I really don't believe there is a human working there, at least answering the phone. I have tried numerous times, sometimes, back to back, and no one answers. I submitted my concerns and got a case number, still no reply. Was told someone would call me to resolve my issue 3 weeks ago. No call from them and cant call in. I am a retired carrier with over 30 years of service and my issue is not difficult. Now I am requesting a refund, and will forward my concerns to post master.