New Britain Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

135 Chestnut St, New Britain, CT 06050

Contact Numbers

Phone: 860-223-3681
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 5:00am - 6:00pm
Tuesday 5:00am - 6:00pm
Wednesday 5:00am - 6:00pm
Thursday 5:00am - 6:00pm
Friday 5:00am - 6:00pm
Saturday 5:00am - 3:00pm
Sunday Closed

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 5:00pm
Sunday Closed

Passport Walk-In Hours

Monday 9:30am - 3:30pm
Tuesday 9:30am - 3:30pm
Wednesday 9:30am - 3:30pm
Thursday 9:30am - 3:30pm
Friday 9:30am - 3:30pm
Saturday 9:30am - 12:00pm
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

Bulk Mail Acceptance Hours

Monday 9:30am - 1:00pm, 2:00pm - 3:30pm
Tuesday 9:30am - 1:00pm, 2:00pm - 3:30pm
Wednesday 9:30am - 1:00pm, 2:00pm - 3:30pm
Thursday 9:30am - 1:00pm, 2:00pm - 3:30pm
Friday 9:30am - 1:00pm, 2:00pm - 3:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

62 Kensington Rd
1.4 miles away

780 Worthington Rdg
2.1 miles away

75 Lowrey Pl
2.5 miles away

East Berlin
115 Main St
3.1 miles away


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Hello, where can I find the current book for the rural carrier exam and do you give seminar for the exam?


Hello, we have been waiting three days for the postal service to pick up our mail. I was under the impression that the postal service pickups were every day. Nobody has been to 167 Slater Road in New Britain, Ct, 06053 for 3 days and my bills are due. This has been a very common occurrence on Slater Road. Is there a mail carrier for this area who is not a black ignorant man?


Very ignorant from your part,racist.i hope to god that no one goes throught your house to pick up your mail.
• Replied to Nicholas Palmisano


I have been missing mail for about 3 months now, bills aren't being received and other people's mail keeps making it's way into my mailbox. Not sure if it's someone new, but they need to deliver the mail to the correct places, this is ridiculous.


postal service talcott gardens


What is the point of leaving a note on your door to have your packages delivered to the rear if you just going to be lazy and not walk 6 steps to ensure a proper delivery. My porch sits literally on the sidewalk and anyone walking by can just take my packages and keep going. How inconsiderate and rude to not even have common sense, even if you take it back to the post office and leave a note saying pick it up at the lobby is better than leaving packages in view of thieves. If it was your money being wasted you would care. I am so upset right now. So damn ridiculous!!


The post office lobby hours Are 5:00 am - 6:00 pm But all the doors are locked until 8:30 am WTF


Whar does postal receptacle blocked mean when you have a regular mail box that opens just fine. I was waiting for an important package and I even went out and salted the 1/4" of snow that we had on the walk. What ever happened to the Post Office saying, "Through rain, snow, sleet, or" ............ Guess nothing in that statement covers laziness or "OH NO MR. BILL.... THE SKY IS FALLING" . It sure isn't like the good old days.


When did it happen that postal employees forgot what the red flag on the mailbox is for?! Whenever my regular mail person delivers the mail, and I have my BILLS out there waiting to be mailed, in a large box with a huge red flag and a SIGN right on the inside that TELLS the employee just how to flip the thing down and get the mail, she takes the mail all right! And every time I call, (like six times now!), all I am told is "I'll leave a note for the carrier." What does that do when it is likely a DIFFERENT carrier than who will deliver the next time my regular carrier is off? Very frustrating, I mean the red flag has been used for like a hundred and fifty years now, and it's as if it never existed before. Unreal. And I still like to use the post office; I feel for them when the lousy Republicans want to cut out Saturday delivery and blame them for their OWN shortcomings; they are after all management, and all they can do is yell at the postal employees instead of passing legislation that forces the post office to pay, what is it 5 years out for their whole pension plan?! Just so it LOOKS like they're not making a profit, when indeed they could be. I stand up for them all the time, but I'll tell you it is getting harder to do so when a guy can't even get his BILLS mailed.


need to access services via internet, i would like my mail held but there are no links to do anything

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