Washington Street Post Office

189 Washington St, Hartford, CT 06106

Contact Numbers

Phone: 860-240-1740
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 5:30pm
Tuesday 6:00am - 5:30pm
Wednesday 6:00am - 5:30pm
Thursday 6:00am - 5:30pm
Friday 6:00am - 5:30pm
Saturday 6:00am - 3:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 8:00am - 4:00pm
Tuesday 8:00am - 4:00pm
Wednesday 8:00am - 4:00pm
Thursday 8:00am - 4:00pm
Friday 8:00am - 4:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday 10:00am - 10:15am
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Ann Street
185 Ann Uccello St
0.5 mile away

Barry Square
645 Maple Ave
0.5 mile away

Old State House
80 State House Sq
0.6 mile away

Blue Hills
433 Woodland St
1.1 miles away


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I put in a work order to have locks installed in a mailbox unit for an apartment located at 34 Sequassen St Hartford. This was a month ago. I have tried contacting the Washington Street office to follow up, the phone rings until it hangs up. I’ve tried many times to get through. I contacted another office in Hartford and was told Kevin was the manager for the Washington st office and they would contact him and have him call me back. It’s been weeks I still have not been contacted. I have tried multiple times to get through to different offices, no one will answer the phone. I tried contacting the main USPS number and you can only get the runaround from my computer never being able to speak with a live agent . There are no instructions that relate to service tickets or locks for mailboxes or how to get customer service. What is the expectation of USPS for a customer to get service. This project will be complete and turned over to rent in 22 working days and rented. What should the tenants expect for mail delivery?


9400111298370397591319/ It being two week try get my package please call 860 888 7817 at 57 west service Road. Hartford CT 06120 Room 116 Thank you /Dec 28 2021 Madeline ortiz


Where is package? Is suppose be delivered at sept 20 to the lawyer office. Found the package: on the package come to much money. Find my package and when track is like stock: don’t show where is it! Need to be on the lawyer office Maria Luisa deCastro Foden. Found my package as soon as possible and right know to be on the office.


Hi. I was there Feb 8 about 3pm to pick a package and there was a very disrespectful young boy ,his name was Kevin ;I was waiting on the window for the package when I ring the bell he said there's nobody you have to come here; when i turned, a lady was coming in and passed in front of me ,when I got my turn I ask him; wasn't I suppose to be first since i was waiting in the window? ; he reply, you left the line i said because you told me to come here;you did not get training about costumer service? I told him I going to call your supervisor; he replay I don't care,and he gave me attitude.bad customer service.

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