Groton Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

100 Plaza Ct, Groton, CT 06340

Contact Numbers

Phone: 860-445-8154
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 5:30pm
Tuesday 6:00am - 5:30pm
Wednesday 6:00am - 5:30pm
Thursday 6:00am - 5:30pm
Friday 6:00am - 5:30pm
Saturday 6:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:15pm
Tuesday 5:15pm
Wednesday 5:15pm
Thursday 5:15pm
Friday 5:15pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 2:00pm
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Borough
202 Thames St
1.3 miles away

New London
27 Masonic St Ste 1
1.8 miles away

Groton Long Point
44 Beach Rd
2.2 miles away

Groton Naval Base
1 Naval Submarine Base
2.3 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


reviewicon
thumbsupthumbsdown

By far the worst customer service i have ever dealt with. got hung up on because i asked a question they didn't like. mail stopped being delivered for a week so i went in to see why. got told it was a delay in the change of address. which makes no sense because i was getting mail before. got tolds only one of the three people i changed the address on when through which makes no sense because the were receiving mail too before it stopped and they charged me for it and i have the confirmation of address changes in my email. so the worst part was that i had a letter addressed to me at my new location and it never got delivered but the Post Master said that because the other peoples names were not addressed and the names were not in the mail box they wouldn't deliver it. so heaven forbid you have something addressed correctly they will still not deliver it and give you a complete attitude saying that i know nothing about policies and then hang up on me because i asked why it wasnt delivered if it was addressed properly and named to the one person whos change of address actually went through? i will be contacting whoever i need to above the post master to fix this. but honestly horrible horrible service. i was not yelling. i was not cursing and you hang up on me! wow.
Reply

reviewicon
thumbsupthumbsdown

Please let India how much I appreciated her. She went above and beyond her duties. She is wonderful.
Reply

reviewicon
thumbsupthumbsdown

I have not had any of the personnel take an "attitude" with me even when I was having an issue getting an item delivered That problem was an address change filed electronically never made it to the local post office or carrier I have found that in customer service situations, If you approach in a calm manner (you can be exacerbated/frustrated/confused but calm) it helps. and yes sometimes weird stuff & Human error happens. Postal workers are people too
Reply

reviewicon
thumbsupthumbsdown

Do not ship abroad from this post office- maybe try Mystic or UPS! Shipped a gift to my boyfriend in the navy in the UK and for some reason the package was sent back to my house after landing in the UK post office. Both sides ( the Royal Mail and USPS) do not know why it was shipped back to my house- both saying “this has never happened before.” Instead of USPS being helpful and accommodating over this, when I was extremely upset the $40 package I shipped failed to make it to its destination for no reason at all, they refused to refund my money or help to expedite the package back to the UK. The Post Master, Steve I believe, and supervisor, Megan, failed to provide me any support simply saying it wasn’t there problem. After I called the USPS customer service line twice explaining to them my situation they said I would have NO PROBLEM getting a refund on my package. I explained this to the USPS Groton location and still they refused to refund me- major discrepancy between the local branches and main USPS! DO NOT SHIP INTERNATIONALLY THROUGH THIS GROTON LOCATION THEY ARE NOT SYMPATHETIC AND WILL NOT GO OUT OF THERE WAY TO PLEASE A CUSTOMER! Horrific customer service!
Reply

reviewicon
thumbsupthumbsdown

Woman who answers the phone is more than rude and if she doesn't like her job I know plenty of people who would love and be happy to reliever her of it I'm looking for someone higher up to contact
Reply

reviewicon
thumbsupthumbsdown

I totally agree. I had the same problem with her. A real nasty person.
• Replied to Melissa

reviewicon
-1thumbsupthumbsdown

priority mail huh? pssssh you are NOT priority here
Reply

reviewicon
thumbsupthumbsdown

I try to avoid having to contact them by phone. The woman who answers the phone was very rude to me both times I had to deal with them. She was very unprofessional and unhelpful.
Reply

reviewicon
thumbsupthumbsdown

She should lose her job. I've had a few calls with her and she's a very nasty, rude person. She should learn some manners. Her name is Jessica.
• Replied to Whitney Bosselman


*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).