I recently send a grocery gift card to a family that has been significantly impacted by the Covid-19 outbreak. The mother has not been able to work for almost two months and she is the sole income earner. I placed the gift card in another card, so it wasn't obvious that I was sending her a gift card. I sent it more than two weeks ago. I mentioned this to the family yesterday. They told me they hadn't received the card. They then told me that they have had issues with their postman and suspect that this person has not always delivered their mail to them. This has also been a problem with other families in their apartment complex. The family told me that they and others in their complex have reached out to the Longmont Post Office but have never received a response. Wow. Potentially, a USPS employee is either not delivering the mail or is stealing the mail and there is no response? USPS employees are paid by the people of this country and should be accountable to the people of this country. Why has there been no response? In this case, a struggling family has been denied some respite in this very difficult time. I would appreciate a response to this email.
I put two letters in my mail box today and put the flag up. The mail delivery came a little after 6:00pm this evening. I received mail but my two letters were not pick up! They were still in the box with the new mail on top and the flag was still up on the box. This is totally unacceptable for the USPS. In am alarmed by the lack of concern on the part of the mail carrier. Years back, this would not have happened because people respected the US Mail, and the job of handling it. Do I have to take my mail to the PO now if I want to make sure that it goes out? Postage prices rise every year and why? We are getting much poorer service now than is years past.
I’ve lived in Longmont for 60 years. The old Post office had three windows open for customers. The population was 16,000. The new post office has six windows. The population of Longmont is now close to 100,000. The majority of the time only three windows are used. There is always a line! It’s the only business in town you always have to stand in line to get served. Even home delivery is delivered past dark, in the winter! Some times after 9:00P.M!
Unacceptable on all levels. Our mailbox door has been completely RIPPED OFF the hinges with my mail exposed to the elements, this is the 2nd time in less than 5 days! As if I don't have enough to worry about now my mail could be stolen or my BILLS NOT delivered & be surprised next month. I hope I can get someone to answer the USPS phone to permanently fix my mailbox & retrain carriers.
I DO NO KNOW what the H**L is going on with this post office! I've lived here for 13 years and worked at my store for the last 7 years. The major issue- if I have my mail delivered by the USPS it goes to a different home address than what I have and for some reason- I keep getting told THAT MY WORK ADDRESS DOES NOT EXIST!!??!!!
Last week, NOT ONE, BUT TWO packages that I decided to take a chance to have the USPS deliver were sent from OR to IL to Denver- then shipped to AZ then back to Denver after I called and complained.
This is COMPLETELY UNACCEPTABLE!! I will be having my mail (as much as possible) handled by FEDEX from now on! It will be worth it to actually receive my mail on time and at the correct address from now on. Get your act together or give up already!
I would like an explanation as to what is going on at this postoffice. Last week my mail was found in one of my neighbors, about 4-5 houses south of me, in her yard. She saw papers laying in the front yard but did not go pick them up a she thought they were trash that had blown in, a couple of days they were still there so she went to pick them up and realized they were letters addressed to me. One of those letters was my car license sticker for 2020. That could have been quite a problem for me had she not gone out and picked it up. This would have been on Fri or Sat. August 29 or 30. Needless to say her sprinklers that she runs during the night made my mail wet.
We never have the same delivery person and haven't for quite a while.
I get mail addressed to people who live one block east and west of me with the same number but different street. Several of my neighbors receive mail that don't belong to them also. I know it is nice to get to know your neighbors but this is getting ridiculous.
Just a couple of months ago two of my checks were lost in the mail, called and talk to someone, but never received an answer as to what happens to these checks when they are never delivered. For some reason the bills never get lost in the mail.
Waited for a package that was reported on the tracking system as out for delivery, I watched the postman leave surprise, no package!
Now I find out it has made it's way back to Denver, I hope it is not return to sender. This really sucks, it was a gift and the USPS is the culprit, usually I trade messed up mail with a neighbor on regular basis. The regular mail person is obviously a thing of the past.
I went in to this office to buy some stamps. Be warned, the parking lot spots small and this parking lot is frequently full. If someone has a large vehicle, safety dictates they must park on the street. It was snowy and I was close to one side of the parking spot. when I came back someone put their enormous truck next to my car in the tiny spot. I tried to get in the spot and touched my door to the truck and got an earful from the owner of the truck. It was impossible to see around this enormous vehicle. If you have a large vehicle there is just not enough room in that tiny parking space. Please park on the street.
Screwed up real bad since Monday, Nov 5.
Expecting a box Monday, signature required.
Left 2 other boxes on front porch, left unfilled notice on door. Carrier
must NOT know what a doorbell is, or how to use it. Went to pick up box that day. Said it had to be delivered that day! Never showed. Went to pick up Tuesday, Nov 6. Got box, discovered it was NOT mine, after I got home. Went back, again, and ended up WAITING for 45 minutes, only to be told box was STILL on truck! And still MORE waiting, for someone to meet me at the house, to get me my now delayed box!
Even have one listed as delivered, but was NOT there, when I checked! NOT good service etc....
I have been trying to call the Longmont office for two days now. Yesterday the phone rang and rang until it disconnected me. Today I have been on hold for 2 HOURS. I called right off in the morning and it rang 3 times then was picked up and put directly on HOLD!
Yesterday, July 31st, I had a delivery left at the curb of my house. The package was large and if the wind came it would have fell over into the street. This has never happen with USPS before nor fedex, or ups, they have always left packages at the house not on the edge of the street. It sat there 10 hours, fortunately it was still there when I got home late from work. The driver is taking serious shortcuts that will eventually lead to theft of packages.
I live at Eagle Crest in Firestone, and the last couple of weeks I have been receiving several pieces of mail for someone whose address is on another street, some from a neighbor across the street from me. If there is a new carrier, they should be able to read and put mail in the appropriate box, sometimes there are important documents and shouldn't end up in the wrong box!
I see from the comments below that my letter was not the only one delivered to a Longmont address. I mailed it on the 9th of October from the Air Force Acedemy Post Office at the Air Force Acedemy in Colorado Springs. They told me to contact you. There was a birthday check included in the letter. I am very suspicious about the mail disappearing. We had to cancel the check which cost us 30 dollars. It is now the 25th of October and there was no delivery yet. I think there may be a theft going on. Please advise...
I sent mail to my student loan people. They said they never got my letter. I sent 2 other letters and my student loan agency stated they did not revive my mail. I finally faxed my information to them. Now it's happened again! I sent out TWO very important letters out to the STATE they have informed me they NEVER RECEIVED MY MAIL! Who has my mail? WTF is going on?
Inefficiency deluxe! We are asked to make an appointment to renew a passport, and when you call the local post office telephone number, it rings and rings and then hangs up on you. I then called the main U.S. phone number, waited through various computerized phone steps, and only gained the number of the local post office...vicious cycle. Inefficient and very frustrating. Online does not help--only sends you to links of outside providers who charge significantly for passport renewal. This shouldn't be allowed from a government website. Wonder what would happen if this were my workplace, and we operated this way? Get it together USPS!!!
Typical government union bureaucracy: We live in a gated community and the mailman won't come through our gate to deliver packages. Instead, he leaves us a note to pick up at the post office. I have complained many times to the supervisor about the laziness of our mailman and the excuse is ridiculous. He doesn't have to if he doesn't want to, is what supervisor says. Or even better--somebody might have a dog. So at least once a week, I have to make the 20 minute drive to the post office to wait in line 20 minutes to pick up a package that could have been delivered to my home in 30 seconds. Explain how this makes any sense!
I live on the block of Sherman Ct. WE have not seen a mailman or received mail in close to a week. WE haven't seen anyone on the block delivering to other houses either so I'm pretty sure it's not that we are not getting sent mail, plus we always tend to get a few daily coupons and such