This month we received an invitation to my father-in-law's 95th birthday party that was in late March! It had been sent in plenty of time to reach us. (I must say we have a Box number that the sender sent to the wrong number. Only a few numbers off....but, NOT to return it to the sender but have it lay around in the EP Post Office for an addtional FOUR MONTHS is outrageous!!) I agree with the person who said the Post "MISTRESS" is in over her head. She IS rude, curt and very unpleasant to deal with. I feel bad for her employees....the ones she DOES manage to keep.
Cheryl at the Estes Park location is the rudest human being I ever encounter. There are messages about her online on local social media sites weekly! This has been going on for a couple of years now and it seems our community is at her mercy. I know there have been numerous complaints about her and I am unsure why she is still working there, dealing with important matters like our mail and packages! She is snippy, never kind, can never be blamed and she loves to tell us locals that "We have less than 1% mistake rate". Today I called to see if there was a work order in for our cluster box which was destroyed by a snow plow recently. I have to bother my neighbor to pic up my mail and I will do what I have to do but when I mentioned to her "I am disabled and my neighbor has been picking up my mail and I am just wondering on the time frame. Will it be a month, a year?" She got so upset with me and said "I can not help it if you are disabled and you will need to continue to have your neighbor help. I do not have a crystal ball in front of me to give you that answer". Even then, I said "Ok thank you for the info and have a nice day". She slammed the phone down. What makes a person so hateful? Pls do something about her!!!!!
I mailed 12 Christmas cards in the lobby of the post office on Dec. 10. As of today, Jan. 5, none of my recipients received them. Not even those that I sent locally. I tried calling to speak to the postmaster, but it just kept ringing about 10 times and no one answered. Very frustrating.
Essential service? Will remain open whenever possible? Not this post office. Worse yet, nobody answers the phone and there is no message posted about closures or estimates of when service might be resumed. Typical of this post office. No concern for the customer whatsoever.
This post office sucks! My brothers birthday present arrived and they wouldn’t give it to us. They said they were “too busy” even though we were the only ones there. The person in the back was probably “too busy” texting her middleaged fat boyfriend. 0 of 5 stars.
I grew up in a town of 2000. I like small towns we get to know our Police and our post people. Recently I lost my key and a friend of mine has one but was out of town for weeks. I on 2 different occasions ask this newbie for my mail when he was stuffing the mail to allow me access to my mail. Over a 3 week period I asked this guy 2 times to access my mail. The second time he told me I could not do this again. This piece of crap clearly does not know who signs his checks. We want our previous mailperson back. This guy is an asshole. Give me a break I took like 60 seconds of his time and he seems to think I am subserviant to him. We want our friendly accomidating sweetheart back this guy can suck eggs
get rifd of him and remember I and we sign your paychecks....wanna bet?
There are serious problems here. For 4 months we have been having misdelivetrd mail in our neighborhood. Our mail delivery problems in Estes Park followed us all the way to Arizona.
We are paying ~$15 a week or so for priority mail forwarding. The envelope that came in the mail for this week contained five catalogs and three pieces of advertisement. Nothing else. We should have gotten a number of financial documents.
On top of that, not one of the eight pieces of mail was for us; each was for a different address! Eight pieces of mail, addressed to eight different people and street addresses.
At this point, I don’t know whether to laugh or cry. We have been to the post office in person five separate times in the last four months. Every time they promised to “talk to the appropriate person” and have suggested our mail carrier is going to be let go or transferred or a new contract given. It has no difference. It is particularly frustrating at this time, because I cannot walk down and show this pile of trash to the supervisor in person.
I even wonder if the carrier is acting in revenge for our having complained about him/her.
John Floyd, MD
Estes Park, CO 80517
I'm glad about my nice neighbors who bring me the misplaced mail about two to three times a month. Today I got the mail (invoice) from 7/1/2017 from Upper Thompson Sanitation District dropped into my neighbors box. Before it was my bank statement and before that an info from Social Security. It is embarrassing at times and I'm considering a P:O:BOX. How hard can it be to match a letter to the right box number? I used to come to the post office and complain but in the summer it is not fun to go downtown. I'm just tired of receiving and delivering misplaced mail!