This is a great station. Awesome people work here and I appreciate the quality service.
My only complaint would be when my regular carrier, Karla (the best!) is off, like tonight, the temp forgot to take my outgoing mail. There is always a sign on my box that say's "OUTGOING MAIL TODAY" They put the mail in my box but left my outgoing there. I commit to my customers that I will ship same day so I do need my outgoing mail to be taken by the carrier. Delivery date was 1-27-21
Other than that, you all rock! Thanks.
I have been trying to reach a human being for a week now. After filing a lost mail claim no one ha gotten back to me from the Montclair station except for an email saying they would get to me. I am expecting a stimulus payment in the mail and ever since the 1-2-21 to 1-12-21 our building did not receive any mail. What did they do with my mail? They won’t fess up to their negligence.
I mailed a package and the wrong zip code was but on it by the Chandler AZ post office. So it went to this post office and delivered to the wrong address. The Glendale office located it for me. Thank you Glendale. Called and Called the Montclair post office and NO answer over and over again. Finaly get an answer and Mary Ann (very nice) asked the carrier to get the package back, but it was never delivered and went back the to Montclair office and has been locked up in an office NO ONE can get into but the manager and she is NOT there for days. Been in that lock up room since Oct. 19. I have given them the correct location and still can't get it delivered. Even the Glendale office called me back to try and help. This is crazy. Why can't someone get in there and send my package to the right post office to be delivered? My reciever even offered to go get it. But no KEY. I would like my money back for the large flat rate box Priority Mail I paid for.
This mail service is HORRIBLE 😠 I never receive my mail until after 6pm. I'm expecting an important letter which was mailed out on Thursday Sept 13 from Arvada CO, it's now the 23rd and I still haven't received it. It had better not have been delivered to a wrong address.WHERES MY MAIL?. IT ALSO DIDN'T COME TILL 9pm. We get a different carrier every day! This is just beyond ridiculous.
I have been trying to call the Post Office with the zip code of 80220 since 9:00 a.m. It just rings and rings and rings. Does no one work there? I live in West Virginia and sent a package to my granddaughter on August 13, 2020. It says that it was delivered, but it was not delivered to the correct address. It clearly had her name on it and I am trying to find out what happened to it. You would think anyone that received the package would return it to the post office if their name wasn't the same as the addressee. I can't get anyone to answer my phone call. Am I calling the wrong number or do people see my number and just don't want to answer it? I don't get it. I've been calling 303-333-2305 and no one will answer. Any suggestions?
I am so sick of my Mail not being delivered until at least after 6pm EVERY SINGLE DAY, sometimes it's been almost 9pm before it gets delivered. When our regular so called mailman is out sick and someone else does his route the mail is never later than 3pm or 4pm. The other mailman who does south of 13th Ave.is always hours earlier than what we get. Have lived in this house since 1972 and have never had our mail this late, half the time we get other peoples mail and they get ours, most incompetent man I've ever seen.
I mailed from my home in Iowa to my son in Denver. I put a tracking number on it as well. My son never received it. He has created a case to find out where this piece of mail is. This is ridiculous to have to go thru this!
The parking lot at this location is just awful! I drove my brand new car thru to drop letters in the boxes out front Sunday night and the pot hole I hit almost swallowed us up! And it's not just that drive thru lane that is bad-the entire place needs resurfaced and soon!
We have not received any mail in 2 days. I call my post office at all hours of the day and no one answers the phone. I call the USpostal service 800 line and the wait is over an hour to talk with someone. This lack of service would not be tolerated anywhere else! Where is my mail? My list office is Montclair
Have been calling repeatedly for 5 hours - no answer, just keeps ringing and then a ear piercing tone. They have been holding a package with a wrong delivery zip code for .......................14 days!!!!! Nothing the vendor can do as it should have been returned. What do I have to do - drive 1 hour to get to their office.