Postal Locations

I would like to take this opportunity to commend Cascade CO Post Office employee Caren Smith. She went way above and beyond in helping me track a package that was delayed in transit from Massachusetts to Colorado. She was kind, compassionate and professional throughout the process, and even called me personally to discuss the issue and, later, to let me know the moment the package finally arrived in Cascade. She provided a phenomenal level of service that I appreciate greatly, even though the package had been quite delayed due to covid-related reasons, beyond USPS’s control. I’ll always remember this wonderful person who showed a high level of caring to this customer during the pandemic.