I had the displeasure of interacting with Adam when I was getting my passport. I made an appointment on the website, only to have Adam call me and tell me that appointment time wouldn't work because it was during his lunch. I changed my appointment time to fit his lunch, but couldn't believe how rudely I was treated even after changing the appointment. The man should not be working in customer service. He was rude to other people in the post office as well, was disrespectful to me when I tried to confirm if they can do photos there, and I heard him make a disparaging comment about a female customer's appearance after she had left. I won't be using this post office again for as long as he keeps working there.
Our mail service has gotten really bad over the past year. Carriers don't deliver packages on time. Nail used to come by noon now it between 4:00 and 7:00 pm.
Adam answers the phone and lies about when packages come into the depot. Carriers say undeliverable when they are just to lazy to put it in the vehicle.
I go to the post office on a regular basis and there have been multiple times that I have experienced personally and witnessed a postal employee named Adam being very disrespectful and rude to customers. The man clearly is not happy in general and he makes a trip into the post office (speaking for myself here) very unpleasant. I can't avoid going into the post office at times and I really wish Adam would be released from his duties and someone more pleasant take his place.
I didn't know it was possible to be worse than bad, but this post office is. My mail is often not delivered and a notice is never left. I've had to re-route packages to pick up at the post office because they're repeatedly not delivered. However when I've gone to pick up my packages at the post office they've been sent out for the day. I've had to call an ask the post office to reach out to the postal carrier which they've been happy to do. When I called in I was treated incredibly disrespectfully by a worker named Adam. Even with the delivery issues I've had before the employees at the post office have always been kind and helpful, except for my experience with Adam.
Who do I talk to about concerns about not getting or mail, I have lost my Medicare services and was going to be charged finance charges because I didn't get a bill . Thank god many other customers didn't either from the Ellicott area so they waived the late charges!!!! . It's been bad for over a year and no changes have been made . IT'S TIME!!!!! .pls.do something this is real problem that can hurt or our ruin credit and be charged late fees on bills .
The lady that delivers our mail on Fridays is completely lazy. She sits in her van and honks when she comes into our driveway. How completely rude and lazy can someone be? Get out and DELIVER mail like every other mail carrier.