San Rafael Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

40 Bellam Blvd, San Rafael, CA 94901

Contact Numbers

Phone: 415-457-1945
Fax: 415-456-5136
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 5:00am - 8:00pm
Tuesday 5:00am - 8:00pm
Wednesday 5:00am - 8:00pm
Thursday 5:00am - 8:00pm
Friday 5:00am - 8:00pm
Saturday 5:00am - 8:00pm
Sunday 5:00am - 8:00pm

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 8:00am - 2:00pm
Tuesday 8:00am - 2:00pm
Wednesday 8:00am - 2:00pm
Thursday 8:00am - 2:00pm
Friday 8:00am - 2:00pm
Saturday 8:00am - 2:00pm
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 11:00am - 5:00pm
Tuesday 11:00am - 5:00pm
Wednesday 11:00am - 5:00pm
Thursday 11:00am - 5:00pm
Friday 11:00am - 5:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

San Quentin
1 Main St
1.1 miles away

Mission Rafael
910 D St
1.2 miles away

Larkspur
120 Ward St
1.5 miles away

Corte Madera
7 Pixley Ave
1.6 miles away

Reviews

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We are Constantly, weekly, receiving neighbors' mail, and they get ours'..... We have not received insurance checks! for weeks! What can be done.... This is beyond TOO MUCH! HAPPENING TOO OFTEN! What will you do to correct this?????
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Horrible service, does not answer the phone. Also returned my package to the sender within 2 days. This a joke.
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I have been trying to get my mailbox key fixed for over 3 months now. I have not gotten 1 straight answer from one of the 3 locations in my area. Not one says they can fix it. I have to go in and get my mail from the office every single time. This is ridiculous, horrible customer service.
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I have been astonished to see one of your employees at the counter helping customers and interacting with other postal employees at relatively close distances while not wearing a mask (twice). It is my understanding that masks are required by the Marin Co Health Dept for both employees and customers. This is a terrible example for the public as well as being a public health risk. When I asked him he said that his nose runs when he has a mask on and he has to constantly take it on an off, so he wears one every other day supposedly. He shrugged off my admonition that public health regulations require it. Ironically he said his daughter is in med school and admonishes him to wear one also. I am trained in public health and am dismayed at the Post Office tolerating this behavior on the part of an employee. I will certainly be going to a different post office from now on or will start using fedex or ups instead going forward.
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It is beyond belief - postal workers dealing with the public not given gloves or masks! Let's protect those who are serving us.
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My package is ten days late I can’t get anyone to give me any information. This is the 4th time this year stuff has not arrived on time I leave call back numbers and no one ever calls. I call Bellam and they hang up the phone. I have lost all faith in the San Rafael post office. If it is important and time sensitive. They will fail you. Fed ex from now on. Worst customer care in the world.
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We put a vacation hold until July 28, 2019. Mail came, but nothing since that time. ???? Tel. 415-806-0432 Ruff
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Today I renewed my passport at San Rafael office on Bellam. I worked with Agnes D. Anicete who was possibly the nicest person in that capacity I have ever met. She went out of her way to help me resolve a name change issue and patiently and carefully handled the paperwork. Please let this person know how grateful I am to her. Thank you.
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There was NO pickup or delivery yesterday Mar 14 2018 at 44 and 42 Lucky Drive, Greenbrae. There was a vehicle somewhat blocking access and sub carrier did not exit to deliver or pick up mail. Also phone number for Bellam does not work. It rings many times and then a loud sound not a fax sound.
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Case # CA137045503 I want a new mailperson please! Current person is hostile and difficult. Thank you!
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Same complaint as everyone else.. how can you make a passport appointment if no one answers the phone. Spent an hour redialing - nothing... extremely frustrating.
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Place is walking only, no appointment taken
• Replied to Carol Ihlenburg

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No one ever pick up the ph at this location . It's been 2days when I tried to call about 40 times . I have a box at that location and was wondering if they can hold my mail for couple weeks till I am Back to the country . And no one ever pick up the ph !!!! A total Costomer service abuse !!
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Same problem as previous posts - the website outline a number of service and advice that passport services require appointment (please call), and the phone is not answered. A voicemail confirms the office address and proceeds to terminate the call. That is really unimpressive.
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How can I make a passport appointment ahead of time if nobody picks up the phone?
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One of my issues at the 40 Bellam Blvd., San Rafael Post Office is the fact that the telephone is not answered in most instances whenever I have called. The phone 'rings off the hook' until I finally give up and hang up - and that is with both #'s I have. There have been times when I know the phone has been picked up only to be hung up again immediately (it's obvious by the sounds!) - no communication whatsoever (it happened this morning again). I know they may be shorthanded at times but this is rude and unacceptable just the same. At least it should be that one could leave a message for a callback. I hope something can be done about this type of behavior and/or change the phone system.
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