West Portal Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

317 W Portal Ave, San Francisco, CA 94127

Contact Numbers

Phone: 415-759-0150
Fax: 415-759-1308
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
Saturday 8:00am - 3:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Business Line
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Parkside
1800 Taraval St
0.7 mile away

Lakeshore Plaza
1543 Sloat Blvd
0.9 mile away

Irving Street
821 Irving St
1.1 miles away

Sunset Station
1314 22nd Ave
1.1 miles away

Reviews

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I went into the West Portal Post Office, the line was long, this is COVID-time, I am in a high risk-group, and I wanted to drop off the pre-paid labeled package without standing in the line to get a receipt. However, I was aggressively questioned by an employee, stating "you do not have enough postage, I know, that looks over 13 ounces"--I told her that my prepaid label was up to 1 pound, and she said I was wrong--13 ounces was the limit, and she threatened to send my package back to me. I left the package, because if it was one ounce over, USPS is supposed to deliver the package per Mercari policies, and charge me for any excess. However, this package was routed back to me, noting postage due of $2.35, which invalidated my prepaid label. And to complicate things further, Mercari still thinks the package was delivered to the buyer! This has caused a bit of a mess, and of course a delay, and I am not happy that I had to buy additional postage to send this package. I will be in contact with the supervisor of this local post office; however, the phone just rings and rings. Oh my. Lesson learned--do not go to this local post office!
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