Postal Locations

I received a package with nothing in it. I believe someone stole my item.

Our packages are not arriving on the dates they say they will. Plus our communal mail box for packages aren't working. They are jammed and don't open properly with the keys. We previously had a great mailman but service has gone way downhill.

6387 Mother lode dr Placerville 95667 Has a Postman who is obviously untrained to do his job. He may come as late as 10 pm, or not at all. My mail was returned, I want to know why? He is rude and has no knowledge of the job scope. On top of it all this is a Senior Community. And no will do anything about this, if this can't be corrected, I will call the Inspector General in your office.

Where is my mail? I moved into a rental the beginning of the month. Then I put in a change of address with post office. Went to the post office to get my key for my mailbox and was told it would take 3 weeks to get the box in my name and a key to me. My mail is already being forwarded, how do I get my mail? They said they did not have any sitting waiting for me either at the post office. So where is it? I tried calling 5 times and no answer!

I am having lot's of trouble with getting packages and mail delivered. The carrier keeps saying packages are attempted or delivered when they are not.

My package was mailed out on Dec. 23rd. The postal carrier left a notice that he/she was unable to deliver. I am retired and home all day. No one attempted delivery. The package is small enough to put in the package section of our large mailbox. That is what the postal carrier used to do. Lately they have thrown our small packages on the ground in the rain by the road. I tried to follow up online but it would not accept the associated package identifying delivery number so I called the help number on the slip with my question about whether I needed to sign that slip. She asked for the package number and then stated it looks like the postal carrier did not log it in at the post office. I filled out the slip requesting front porch delivery for January 6th and then on the line I could have checked, "other" I wrote, "or just put it in the package section of the mailbox." Now it is January 18th and I still don't have my package. I tried calling Placerville post office and the phone hangs up after 10 rings. I did that about 15 times. I am at wits end. What am I supposed to do now?

I would like to cancel my mail hold and cannot find confirmation number...please resume mail delivery today...thank you 1191 Shoreline Drive, Placerville, Ca 95667

Our address in town, has been skipped over for deliveries on several occasions. Several times drove package up driveway to deliver (a nice blonde gal) but others were shoved into box and damaged insides, 1 time left not said undeliverable because wouldn't fit into box, as well as throwing in the mud next to mailbox. This time, I have mail going out. A medium sized manilla envelop, with the res mail box flag up. Has been there for 5 days. When you actually try to get help on the phone, a long wait, then the phone went to busy signal. So no help, I will have to go in to the actual building. I have gotten through before and they really only have 1 explanation "we have a lot of carriers now, can't really tell who did it, sorry." Really wish the usps had their crap together.

My last resort I will be filing the neccesary complaints one last time to show the court that filling the same complaint over and over has no effect that will hopefully lead to range of its employees from carriers to mangement positions,convictions for unlawful actions against the United States Postal Service. One example a judge needs to immediately blow wide open is why at the end of each carriers daily route, any "attempted" deliveries they failed to complete, whether its fate was already predertmined by the carrier because of the weight, size or shape of the package, that his or her job is done at that point as he or she uses some invisable higher authority awarded to them after taking their USPS Oath, to go forward and redirect these "Failed deliveries" putting them in the "unclaimed, Ok to destroy" bin destined for the fire pit violating the civil rights of very persons they swore to serve and protect through rain, sleet or snow. I have lost count the number of times I have had important parcels not get delivered for no reason whatsoever "attempted" bullshit, and had to come down to the post office, wait in lines for up to an hour to beg for someone to dig and dig deep and remove my package from death row. It is such an unneccesary blatent human failure , it really can be dangerous seeing as how I want to beat the crap out of every and all competent people there that are responsible for the hardships both financialy and mentally they put forth on a me, and many many others when they dont give a rats ass about the weight of their actions, whether deliberate or out of lack of common sense they are directly responsible for, yet have no consious of and currently no legal resonsibilty according to the broad scope of duties That stay unchanged for 100 years......even though they have been fought to be changed for the same many years... f 6.2 Postal Law Violations Instructions on mail security as it relates to unauthorized opening, inspection, tampering, or delay of mail are in Administrative Support Manual 274. Information and complaints on a possible postal law violation must be sent to the appropriate address according to the ZIP Code ranges shown below: ZIP CODES ADDRESS 003-079, 08005, 08006, 08008, 08050, 08087, 08092, 08501-08504, 08506-08510, 08512-08514, 08516, 08517, 08519-08553, 08555-08561, 08600-08639, 08642-08691, 087-098, 100-149 Postal Inspection Service PO Box 2613 Jersey City NJ 07303‑2613 08001-08004, 08007, 08009-08049, 08051-08086, 08088-08091, 08093-08099, 081-084, 08505, 08511, 08515, 08518, 08554, 08562, 08640-08641, 150-39776, 700-799 Postal Inspection Service 225 N Humphreys Blvd Memphis TN 38120‑2149 400-693, 800-884, 850-999 Postal Inspection Service 222 S Riverside Plz Ste 1250 Chicago IL 60606‑6100

I’m trying to do a vacation hold on my mail. I filled out everything and now they’re sending me something in seven days which does me no good because I’m leaving in two days. Nobody answers the phone at the post office so I can’t get through to them.

I just (August 13, 2021) received a card mailed to my father-in-law in October 1975. He passed away and we sold his house where the card was addressed to.. We have moved twice since the card was mailed. I just wanted to commend the individuals who managed to find us and deliver the card to us. THANK YOU

This post office is the worst. David treated my wife terribly and made her wait 40 minutes just to tell her to leave. Do not go to this post office under no circumstances.

I still have 4 boxes to ship. Have not seen the postal truck since last Thursday.Today is Monday.

WTH is going on with our post office in Placerville? Amazon keeps getting my orders returned to them as undeliverable. The delivery person is not attempting to deliver or leaving notices half the time. I've been to the post office 3 times this week either to not find a parking spot or being met with no less than 15 people waiting in line. So frustrating!

No mail delivery for 2 days, July 16 and 17. Mail scan shows we should have received mail each day. Amazon packages not delivered by post office,stating attempted delivery, unable to deliver due to blocked driveway. No way! IT IS A LIE! Now I have to find a way to contact Amazon. We have a cluster mailbox, and our driveway is never blocked. We also have a camera that shows that no mail trucks passed our house for two days.

Our mail delivery has been getting skipped lately. Last week we had no delivery on Tuesday, then Wednesday they dropped off both days mail. I get informed delivery so I know what I should be getting. Again yesterday I did not receive my expected mail. Lived here for over 20 years. Never had one issue when Ray was our mail person. Since he retired we've had several times when mail gets skipped.

This is the worst post office. I've been waiting for a package for a week and when I call the post office, the line rings and rings and then turns into a busy signal, so you CAN NEVER SPEAK TO ANYONE. I received a note in my mailbox for one part of the package that they couldn't deliver. They didn't even attempt to deliver or put it in a lock box or in my mailbox. I was home all day. I went online to have it re-delivered the next day. Low and behold, it fit inside my regular mailbox. Now, tell me how that couldn't be delivered on the first attempt? It's pure laziness. I'm still waiting for 4 other items in my order that have not been delivered yet. It would be nice to be able to talk to a human to see what's the problem. If it's this hard to deliver a package, I'll go down to the damn post office myself and pick it up! Get your act together Placerville!

This post office NEVER EVER answers their phone no matter what day or time you call! I've called no less than 35 times in the past week, all different times of different days. It's maddening! I finally called the 800-275-8777 number and at least THEY call you back after leaving your name. My complaint? The Placerville post office supposedly is leaving packages in the locked parcel boxes, but they are NOT leaving me the KEY!! What the hell? I have up to this date according to tracking numbers three - 3! - packages unretrievable because of no keys left in my mailbox! The 800-number people are very sympathetic and give me a case number, and they say they contact the Placerville office and then they are supposed to contact me with a date and time to meet at the locked boxes. but they don't! My second call to the 800-number? They tell me that their notes read: "customer was called - no answer" and "emailed customer - no reply" and "this case has been resolved." THIS IS ALL LIES! I have NOT received any calls or emails from the Placerville post office! And HOW can the case be RESOLVED if they say there was no answer or reply from me?! I think the mail carrier is STEALING our packages and I say "our" because I'm not the only one... there are lots of people in my neighborhood who share these lock boxes and they, too, are saying they are getting notices of delivery and tracking numbers, but no key left in their mailboxes!! This post office and its employees need to be investigated by the higher ups. I've lived many places with many different addresses and never ever have I had such shoddy service (or rather NO service) from any post office ever. It's shameful!

When our regular mail man (Joey) is out, we consistently get mail for our neighbors, and vice-versa (same address but different streets that are nearby - Gold Nugget Way and Dusty Gold). The temp letter carriers are lazy and need to look at the full address. This is getting very old.

The new mail lady constantly gives me the neighbors mail and gives mine to the neighbors. She will not come to the door when a signature is required, and leaves packages by the main road. I wish we had our old mailman back.

What’s happened to our mail delivery? NO mail of ANY kind for the last 2 days. I have ‘Informed Delivery’ and it shows that I had mail on Friday and mail and packages on Saturday. But there’s nothing in the mail box. The only thing received was a email stating ‘Our companys courier couldn't make the delivery‘. That’s it? What’s up?

My package of electronics was left in the snow at the top of my driveway without any notification that it was delivered. It sat there for 1 day until we discovered it. The inside boxes of electronic devices were wet. There is no reason for the driver to be so lazy that they could not walk a little farther to deliver the package on the covered porch. If they cannot walk a few more feet, maybe they should not be a mail carrier. I hope my devices are not ruined.

Mail is coming later and later , due to the holidays, 7 pm is too late I live off the road, is too far to walk, I think the routes could be changed to allow an earlier delivery It happens every year, and there should be a way to lighten the load of the carrier during the shopping season, thanks

I’ve been calling The Placerville Post Office for 3 days at different times and no answer. A box with food was put into a locker 8/23 I never got the key & carrier actually accused me of holding onto it, after 10 calls all month of September they finally got the locker open & delivered my package which now the food is rotten and now won’t pick up the phone to discuss this mess. My mom sent this on a limited budget & I’d like for her to at least get the 50.00 insurance money & maybe an apology (why would I continue to call about it if I had the key?!) someone do something and answer your phone!

Horrible service! They claim to have attempted to deliver a pkg. and claimed they could not. Hmm small box and both the pkg male boxes were empty plus I was home all day. Now they claim they left a note which magically disappeared. Now no one answers their phone. Not only do they loose my pkg. half the time they cant even give me my own mail. Thank goodness we have good neighbors and we give each other our own mail. I think maybe Amazon should cancel their contract and give the business to some one who has good work ethics.

Horrible service doesn’t answer there phone throws packages from 20ft away onto front porch leAves mailboxes open late delivery’s without notifying you I had a package I paid $70 for 1 day shipping and I ordered it on a Monday it didn’t come till that Friday And they won’t even answer there phones so I can question them about it

I was on hold 90 mins and no one ever came online - I put in a change of address to 6206 Homestead Drive Placerville CA95667. I paid $50 to get a new key to box #8. I got mail there for about a week and now - friends are telling me they got their mail returned. The yellow tag - says no mail receptacle. Thanks PAT

Once again, I have received a pkg that was torn open w/o a notice of damage upon delivery. First time at Christmas time and again last week. Both times it looked as if “someone” tore it open to look if it was something they would like for themselves. I am so thoroughly disappointed in this USPS office that if I mail something important, I go out of my way to post it in Diamond Springs. I have tried monitoring my mail through Informed Delivery but it hasn’t stopped the potential thieves working in the Placerville Post Office.

I often get an “attempted delivery” of packages notice which is not valid. Each time I’ve been at home with the gate open. I’ve called on several occasions giving permission to leave packages on my porch. It’s so frustrating and majorly inconvenient to pick mail up at the post ofgice due to disability.

After winning on EBay the most perfect gift for my CASA child and paying for expedited shipping the post office managed to screw this up! Big surprise! I left my gate open at home, put my dogs inside and even left a note for my postal worker. They managed to leave my passport ( very valuable if you ask me) but we’re too lazy to drop the box at my front door. See a CASA volunteer is an advocate for abused and neglected children that have been let down enough in their lives. I managed to find the best gift for my child to really let them know someone is listening and cares. I took the mail slip to the post office today (Christmas Eve) talked to two employees that said No no one can grab the box for you our office is closed! I know this to be completely untrue, my husband worked for you for 12 years! You could of,should have, but didn’t ! Thanks for letting a child down and ruining their Christmas! A bunch of angry,pathetic excuses for human beings!

I am writing this to inform you that your postal service has lowlife thieves that are in charge of peoples mail. My daughter has had 2 birthday cards stolen by members of your organization. Cards that she will not recieve because some selfish employee that you people employ took it apon themselves to steal a 14 year olds birthday cards. You own my daughter an opoligy and compensation. Niether of which I am certain your organization will take responcibility for. This is an outrage and I am not going to employ your services in the future. We put our trust in your business and its a failure. Your compony needs to take the proper steps to ensure that this kind of thing does not happen in the future.

Good morning! I gotta say I have never been so impressed with a post office as i was today. I had a package that was to be delivered either today or monday. I knew the package had arrived at the facility 6 am this morning. I called to see if the package would be set out to be delivered for today, and if not if they could please hold it and not let it go out monday. Well the wonderful man on the other side he would go check with the carrier right now. He came back to inform me that package was in his truck set to be delivered within 45 min. I just checked my mailbox and sure enough it was there. Thank you guys!! you have no idea what this means. It hold the onesie with which i will surprise my parents in informing them they are to be grandparents! THANK YOU!!!

Rude, Rude, Rude employee in charge of passport applications! He gave the excuse for his behavior as being too busy with a line out the door, but that's not my fault and this was just a phone call, now I have to face him and his rudeness in person to get the passport, ugh!

I left a note saying I have a package in their own white pick-up mail box sitting next to my mailbox. The post person delivers my mail & drives off leaving it; yesterday again,they never picked my mail to go out again shoving my delivered mail in front of my packages to go out! I have deadlines with most mail going out and it has become completely unreliable service.

Wow. Even a year ago people felt the same way I do. This post office is ran by some rude folks. I have never seen or met anyone so apathetic and uninterested in helping other people than this post office. It was one of the most frustrating things I have ever encountered in my life.

The carriers hardly ever get my mail into my mail-box, they always drop it into my neighbors mail-box, or vise versa. This has been going on for 5 yrs and it's really inconvenient. When I make phone calls and tell them, they quickly excuse me and say they'll "leave a note for the carrier"...complete incompetency and it continues to be a problem.

Beside the waiting time in line I have never had a problem with the staff . USPS service is great. I will continue to use them , they are quick and reliable.

I needed an envelope desperately, and I paid to have it sent priority. After waiting a week, I wondered what took so long. They sent my envelope to Boise Idaho before it went to Salt Lake City UT, and I am still waiting. A WEEK AFTER IT WAS SENT.

This is by far one of the worst, so bad I am considering renting a box in Sacramento just to make sure I get my mail and packages, today alone the only thing I received was 4 pieces of my neighbors mail, also we have a group location and the mailman once left the back of the boxes opened so anyone could of stolen everyone's mail. Worst by far.

This post office employes the rudest most unhelpful staff you can imagine. I hate even going into the post office as they are so unpleasant. The management needs to look at the culture in this place; it is wonder the Post office is struggling to stay afloat as a business it is not customer oriented at sl.