Our mail delivery has been getting skipped lately. Last week we had no delivery on Tuesday, then Wednesday they dropped off both days mail. I get informed delivery so I know what I should be getting. Again yesterday I did not receive my expected mail.
Lived here for over 20 years. Never had one issue when Ray was our mail person. Since he retired we've had several times when mail gets skipped.
This is the worst post office. I've been waiting for a package for a week and when I call the post office, the line rings and rings and then turns into a busy signal, so you CAN NEVER SPEAK TO ANYONE. I received a note in my mailbox for one part of the package that they couldn't deliver. They didn't even attempt to deliver or put it in a lock box or in my mailbox. I was home all day. I went online to have it re-delivered the next day. Low and behold, it fit inside my regular mailbox. Now, tell me how that couldn't be delivered on the first attempt? It's pure laziness. I'm still waiting for 4 other items in my order that have not been delivered yet. It would be nice to be able to talk to a human to see what's the problem. If it's this hard to deliver a package, I'll go down to the damn post office myself and pick it up! Get your act together Placerville!
This post office NEVER EVER answers their phone no matter what day or time you call! I've called no less than 35 times in the past week, all different times of different days. It's maddening!
I finally called the 800-275-8777 number and at least THEY call you back after leaving your name.
My complaint? The Placerville post office supposedly is leaving packages in the locked parcel boxes, but they are NOT leaving me the KEY!! What the hell? I have up to this date according to tracking numbers three - 3! - packages unretrievable because of no keys left in my mailbox! The 800-number people are very sympathetic and give me a case number, and they say they contact the Placerville office and then they are supposed to contact me with a date and time to meet at the locked boxes. but they don't! My second call to the 800-number? They tell me that their notes read: "customer was called - no answer" and "emailed customer - no reply" and "this case has been resolved." THIS IS ALL LIES! I have NOT received any calls or emails from the Placerville post office! And HOW can the case be RESOLVED if they say there was no answer or reply from me?! I think the mail carrier is STEALING our packages and I say "our" because I'm not the only one... there are lots of people in my neighborhood who share these lock boxes and they, too, are saying they are getting notices of delivery and tracking numbers, but no key left in their mailboxes!! This post office and its employees need to be investigated by the higher ups. I've lived many places with many different addresses and never ever have I had such shoddy service (or rather NO service) from any post office ever. It's shameful!
When our regular mail man (Joey) is out, we consistently get mail for our neighbors, and vice-versa (same address but different streets that are nearby - Gold Nugget Way and Dusty Gold).
The temp letter carriers are lazy and need to look at the full address. This is getting very old.
The new mail lady constantly gives me the neighbors mail and gives mine to the neighbors. She will not come to the door when a signature is required, and leaves packages by the main road. I wish we had our old mailman back.
What’s happened to our mail delivery? NO mail of ANY kind for the last 2 days. I have ‘Informed Delivery’ and it shows that I had mail on Friday and mail and packages on Saturday. But there’s nothing in the mail box. The only thing received was a email stating ‘Our companys courier couldn't make the delivery‘. That’s it? What’s up?
Packages left in snow with no notification of delivery/Swansboro
My package of electronics was left in the snow at the top of my driveway without any notification that it was delivered. It sat there for 1 day until we discovered it. The inside boxes of electronic devices were wet. There is no reason for the driver to be so lazy that they could not walk a little farther to deliver the package on the covered porch. If they cannot walk a few more feet, maybe they should not be a mail carrier. I hope my devices are not ruined.
Mail is coming later and later , due to the holidays, 7 pm is too late I live off the road, is too far to walk, I think the routes could be changed to allow an earlier delivery
It happens every year, and there should be a way to lighten the load of the carrier during the shopping season, thanks
I’ve been calling The Placerville Post Office for 3 days at different times and no answer. A box with food was put into a locker 8/23 I never got the key & carrier actually accused me of holding onto it, after 10 calls all month of September they finally got the locker open & delivered my package which now the food is rotten and now won’t pick up the phone to discuss this mess. My mom sent this on a limited budget & I’d like for her to at least get the 50.00 insurance money & maybe an apology (why would I continue to call about it if I had the key?!) someone do something and answer your phone!
Horrible service! They claim to have attempted to deliver a pkg. and claimed they could not. Hmm small box and both the pkg male boxes were empty plus I was home all day. Now they claim they left a note which magically disappeared. Now no one answers their phone. Not only do they loose my pkg. half the time they cant even give me my own mail. Thank goodness we have good neighbors and we give each other our own mail. I think maybe Amazon should cancel their contract and give the business to some one who has good work ethics.
Horrible service doesn’t answer there phone throws packages from 20ft away onto front porch leAves mailboxes open late delivery’s without notifying you I had a package I paid $70 for 1 day shipping and I ordered it on a Monday it didn’t come till that Friday And they won’t even answer there phones so I can question them about it
I was on hold 90 mins and no one ever came online - I put in a change of address to 6206 Homestead Drive Placerville CA95667.
I paid $50 to get a new key to box #8.
I got mail there for about a week and now - friends are telling me they got their mail returned. The yellow tag - says no mail receptacle.
Once again, I have received a pkg that was torn open w/o a notice of damage upon delivery. First time at Christmas time and again last week. Both times it looked as if “someone” tore it open to look if it was something they would like for themselves. I am so thoroughly disappointed in this USPS office that if I mail something important, I go out of my way to post it in Diamond Springs. I have tried monitoring my mail through Informed Delivery but it hasn’t stopped the potential thieves working in the Placerville Post Office.
I often get an “attempted delivery” of packages notice which is not valid. Each time I’ve been at home with the gate open. I’ve called on several occasions giving permission to leave packages on my porch. It’s so frustrating and majorly inconvenient to pick mail up at the post ofgice due to disability.
After winning on EBay the most perfect gift for my CASA child and paying for expedited shipping the post office managed to screw this up! Big surprise! I left my gate open at home, put my dogs inside and even left a note for my postal worker. They managed to leave my passport ( very valuable if you ask me) but we’re too lazy to drop the box at my front door. See a CASA volunteer is an advocate for abused and neglected children that have been let down enough in their lives. I managed to find the best gift for my child to really let them know someone is listening and cares. I took the mail slip to the post office today (Christmas Eve) talked to two employees that said No no one can grab the box for you our office is closed! I know this to be completely untrue, my husband worked for you for 12 years! You could of,should have, but didn’t ! Thanks for letting a child down and ruining their Christmas! A bunch of angry,pathetic excuses for human beings!
I am writing this to inform you that your postal service has lowlife thieves that are in charge of peoples mail. My daughter has had 2 birthday cards stolen by members of your organization. Cards that she will not recieve because some selfish employee that you people employ took it apon themselves to steal a 14 year olds birthday cards. You own my daughter an opoligy and compensation. Niether of which I am certain your organization will take responcibility for. This is an outrage and I am not going to employ your services in the future. We put our trust in your business and its a failure. Your compony needs to take the proper steps to ensure that this kind of thing does not happen in the future.
I gotta say I have never been so impressed with a post office as i was today. I had a package that was to be delivered either today or monday. I knew the package had arrived at the facility 6 am this morning. I called to see if the package would be set out to be delivered for today, and if not if they could please hold it and not let it go out monday. Well the wonderful man on the other side he would go check with the carrier right now. He came back to inform me that package was in his truck set to be delivered within 45 min.
I just checked my mailbox and sure enough it was there.
Thank you guys!! you have no idea what this means. It hold the onesie with which i will surprise my parents in informing them they are to be grandparents!
Rude, Rude, Rude employee in charge of passport applications! He gave the excuse for his behavior as being too busy with a line out the door, but that's not my fault and this was just a phone call, now I have to face him and his rudeness in person to get the passport, ugh!
I left a note saying I have a package in their own white pick-up mail box sitting next to my mailbox. The post person delivers my mail & drives off leaving it; yesterday again,they never picked my mail to go out again shoving my delivered mail in front of my packages to go out! I have deadlines with most mail going out and it has become completely unreliable service.
Wow. Even a year ago people felt the same way I do. This post office is ran by some rude folks. I have never seen or met anyone so apathetic and uninterested in helping other people than this post office. It was one of the most frustrating things I have ever encountered in my life.
The carriers hardly ever get my mail into my mail-box, they always drop it into my neighbors mail-box, or vise versa. This has been going on for 5 yrs and it's really inconvenient. When I make phone calls and tell them, they quickly excuse me and say they'll "leave a note for the carrier"...complete incompetency and it continues to be a problem.
I needed an envelope desperately, and I paid to have it sent priority. After waiting a week, I wondered what took so long. They sent my envelope to Boise Idaho before it went to Salt Lake City UT, and I am still waiting. A WEEK AFTER IT WAS SENT.
This is by far one of the worst, so bad I am considering renting a box in Sacramento just to make sure I get my mail and packages, today alone the only thing I received was 4 pieces of my neighbors mail, also we have a group location and the mailman once left the back of the boxes opened so anyone could of stolen everyone's mail. Worst by far.
This post office employes the rudest most unhelpful staff you can imagine. I hate even going into the post office as they are so unpleasant. The management needs to look at the culture in this place; it is wonder the Post office is struggling to stay afloat as a business it is not customer oriented at sl.