Monterey Post Office

Offices closed January 17th in observance of Martin Luther King, Jr.'s Day

565 Hartnell St, Monterey, CA 93940

Contact Numbers

Phone: 831-372-4063
Fax: 831-372-1137
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 6:00pm
Sunday 8:00am - 2:00pm

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 11:00am - 4:00pm
Tuesday 11:00am - 4:00pm
Wednesday 11:00am - 4:00pm
Thursday 11:00am - 4:00pm
Friday 11:00am - 4:00pm
Saturday Closed
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 11:00am - 3:00pm
Tuesday 11:00am - 3:00pm
Wednesday 11:00am - 3:00pm
Thursday 11:00am - 3:00pm
Friday 11:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Presidio of Monterey
1712 Private Bolio Rd Rm 517a
0.8 mile away

Usn Postgraduate School
151 North St
0.9 mile away

Pacific Grove
680 Lighthouse Ave
1.5 miles away

Carmel by the Sea
56b 5th St Lot 1
1.9 miles away


*Comments below are not read by postal employees. Please do not post personal information.

*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


I HAVE NOT RECEIVED MAIL IN 4 DAYS!!! I have Your Daily Digest so I can see my Mother's Day cards online but I will not have them for Mother's Day. No Thanks!!!!


Evidently no one answers a phone there? I’ve tried numerous times and after so much time and no pick up, it stops! A package was stated “delivered” but was delivered and now held up for some reason at the postal facility itself—even though the correct address is on it! Being immuno compromised (stem cell transplant), doesn’t make it easy to go marching down there! Please respond how I get my package! (Email above will work)!


I have tried for two days
• Replied to MaryAnn Boylan


I am on Pine Street in Monterey. My mail delivery person is not picking up my mail despite my having requested her to PLEASE do so when the red flag is up. It happened again today and it is a problem for me. My box is only two steps from the sidewalk. I am not leaving the house except for short walks and I don't live near a post office. My regular mail man always picked up, but he has been out with an injury for some time.


My Monterey mail has been deposited in my neighbor’s locked mailbox on many occasions. He may be absent for weeks at a time, while mail clearly addressed to me accumulates in his box. Yesterday I received a certified letter from IRS saying I had not responded to several previous inquiries. This is quite distressing, as I have not received previous inquiries. How can the issue be remedied without my standing in line at the post office during a stay-at-home quarantine?


On Monday March 16th around 4:15 PM I came into the Hartnell Street USPS office to mail a package. Only 2 people in line. Quick "may I help you" call from one of 4 or 5 clerks. My clerk was a pleasant and helpful Hispanic man. As grateful as I was to get helped so quickly, I immediately noticed something about my clerk that made me feel insecure. He was sniffling constantly. Not just once or barely. He was pulling sniffs back in his nose to try to contain whatever discharge was coming through it. It was so effecting him, he had to turn and do this with his back to me and I "think" he pulled his arm up tp his face while his back was facing me, I assume to clean his nasal area? Not 100% sure of this but fairly sure. At another point just a few minutes into my transaction the clerk actually sneezed! Maybe the forearm to the face when his back was turned was to keep from sneezing again? The clerk's sniffling was so constant and animated and after he sneezed, I spontaneously and concernedly asked him "I hope what you have is a cold?" Meaning I hoped it wasn't a sign he had the coronavirus? I am almost 70. Like everyone else and especially in my older age group I am very,very worried about this new virus. The clerk responded to my "cold" question with a calm but brief one word answer ..."Allergies." Outside of my close physical position to the clerk, my other physical contacts with him included being handed a writing pen, handed a shipping label and handed a $20 bill after my debit card payment and "cash back" entry with it. After I left the clerk and the Post Office I couldn't get the clerks pronounced sniffling and sneezing encounter totally out of my typical virus concerned thoughts. Perhaps overly worrying, I still pondered not just the clerk's condition and his answer to my question about this but how obviously out-of-place his choosing to work so closely with the public while afflicted with it was. His symptoms were the worst possible ones to have and that would obviously scare anyone seeing and being so close to them in this coronavirus anxiety times. I wondered why the other clerks didn't notice their fellow clerk's sniffling and sneezing as it was animated and loud enough ( one was just 10 feet away) to see and hear in my opinion. And I also pondered my service clerk's self-determined "allergies" diagnosis. Had he had this confirmed by a medical doctor? Did he have a coronavirus swab test to eliminate that possible condition? In this environment nobody should assume runny noses and sneezing is a benign symptom. And then I thought about his "allergy" statement. I'm no expert on allergies but I realized that before this day, we had 4 or 5 separate spells of rain from heavy to light in our area here over a two week time frame. That amount of rain in that time period has totally washed away any pollen that we had seen in the warm latter February days over two weeks ago. I am writing this comment not to personally charge or indict or harm the sniffling and sneezing clerk I dealt with on Monday afternoon. I am commenting on my experience that day to make the USPS in our town more aware of their employees personal health conditions, especially ones who deal so personally with a stream of customers like mine and in this hyper-concerned virus time. I am concerned that because my clerk's symptoms were so obvious. animated and constant, that none of his fellow work mates didn't notice or perhaps even address them. They were so animated and obvious to me, that I spontaneously felt compelled to tell the clerk " I hope that's a cold." I would never just blurt out such a specific question to a service clerk anywhere without a clear, rational and strong motivating reason to do so. I have been more than worried about what I encountered at our local USPS office since then.


We live at 2070 Via Taormina in Monterrey ca. Today we had our front door open and our dogs were outside and barked at our mail carrier. We immediately came out and got the dogs and apologized. However our carrier used profanity at us in an inappropriate manner. She made the accusation that our dogs are aggressive. Our dogs have never bitten anyone and although they bark (from inside or out back yard) when the mail carrier deliver that have never been out when she delivers the mail. This was a first. We have always tried to have the dogs inside when mail is delivered. Again this was a first. We are sorry our dogs were outside and barked at her but we do not appreciate being sworn at. Regards. Hansen Reed


Our mail is not delivered very consistently. Is there a new carrier or too large if an area?


How does on reach a postal employee long distance. The 'local phone' is not answered and their 'listed' posty email address bounces. So and this has nothing to do with the holidays, please.




I cannot trust my mail to postal employees with very limited English speaking abilities. This is a problem at the Carmel post office as well.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).