I mailed a Xmas package on 12/10/2022. The tracking showed delivered. The package was not delivered not to the address I mailed it to. Now Gilroy PO says the Windsor PO printed the wrong address on the Priority Mail label. I asked Gilroy PO to tell me which address they delivered it to so my granddaughter could go ask what the people at that location did with the package. Gilroy PO, nor Windsor PO will tell us where they delivered the package. My $100 worth of insurance will not pay out because the package was delivered. :( Can Gilroy PO send the mail carrier to the home they delivered the package and ask them what they did with the package? Did they sent it back to the return address? Or did they give it back to the carrier? Please help me out here.
According to Amazon.com you are holding a package for
7688 Saint Francis Ct. And have been for several days. Please send it out for delivery. Leave it at the door if we don't answer. I CAN NOT COME TO THE POST OFFICE so deliver it or return it to the sender.
• Replied to Tom Heald
I had a mailperson help me today. I was missing a package that was supposedly delivered on 10/5. He said he wasn't our regular mail person. He took the info. with him. He came back about 2 hrs. later and said he tracked down the package. It was delivered to the wrong address (the people there kept it?). He went to the address and got my package and delivered it to me. He went above and beyond to help me and I thank him!!! I didn't get his name, but he delivered mail today (10/7/2020) on Winged Foot Dr. in Gilroy, Kudos!!
When tracking packages that said out for delivery in the morning , than at the end of the day it says ready for pickup with no notice on my front door ! This has happened numerous times now ! Absolutely unsatisfied with this !!!
The postal carrier that delivered to 700 W 6th St today, is so extraordinary that I wanted to submit KUDOS to him!
He appears to be in his early thirties, wears long dark blonde hair back in a hair tie, and actually looks professional and polished in his ironed uniform and TIE. The best part is that he will quietly wait until you are ready to take the mail, and HAND it to you gently. Most toss and leave. He is extremely professional and we appreciate him! We also appreciate the woman carrier as well as the larger carrier with red hair and shorts. The gentleman with the tie deserves a compliment, as his service is few and far between!+
I received a final notice slip . Which is funny because this was the only notice I have ever received. Also I keep calling to see what the options are because I work 9 to 6 and have no way of leaving work . I keep calling on my breaks and lunch and its Ethier a long wait time tell some one does answer or no one does . Also when I went to track the item online it said delivery delay and didn't give me any other info .
Did not get held mail @ end of hold period. Have been trying to call Gilroy P.O. for 3 hours. No one answers the phone there. The 800 number does not provide an option to report held mail concerns. Now I will have to leave work to hopefully resolve this in person.
Returned from vacation, held mail was to be delivered today. No mail. Tried to call Gilroy P.O. twice. First it rang for 7 minutes with no answer. Tried again & it rang for 12 minutes with no answer -- then someone picked up the phone, said nothing despite my repeated "Hellos," and then they hung up the phone. I dialed back immediately, 6 more times, and got a busy signal each time. (Also tried the 800 number, & was told that to talk to a representative i would be on hold for 20-25 minutes.)
One would think that with the Right Wing in Washington trying to privatize the postal service, citing inefficiency and poor service as one of their reasons, that the postal service would devote their full attention to taking care of customers.
I tracked my package online today 02/06/18 and it said package delivered to my address and put in parcel box, there was no parcel box key in my mail box, there was two parcel boxes with no keys I called at least ten times to number on USPS web site for Gilroy is listed as (408)-842-1354, no one answered the phone