Desert Hot Springs Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

66311 Two Bunch Palms Trl, Desert Hot Springs, CA 92240

Contact Numbers

Phone: 760-251-4448
Fax: 760-251-6279
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday Closed
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 10:00am, 11:00am - 3:00pm
Tuesday 9:00am - 10:00am, 11:00am - 3:00pm
Wednesday 9:00am - 10:00am, 11:00am - 3:00pm
Thursday 9:00am - 10:00am, 11:00am - 3:00pm
Friday 9:00am - 10:00am, 11:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

North Palm Springs
64117 Dillion Rd
1.8 miles away

Morongo Valley
49649 29 Palms Hwy
5.0 miles away

Palm Springs
333 E Amado Rd
5.1 miles away

Smoke Tree
1775 E Palm Canyon Dr Ste 605
5.9 miles away


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Was very disturbing to have my VA prescription delivered to wrong address. All of my VA prescriptions are delivered by mail, eliminating the need to drive to Loma Linda VA Hospital to get prescriptions. This must be addressed.


Very upset, tried three days in a row to talk to someone, a package was sent back to Amazon, of some medicine over the counter that was ordered, with no reason or explanation why it was sent back to the company, and can't get anyone to answer the phone. Let it ring each time for 15 minutes. Nothing. Can't even find an e-mail address to send to the Post Master or a supervisor.


Once again the mail person did not leave the mail. I even get notices on my phone of what is supposed to be delivered, still no delivery. I also reported this to the Post Office multiple times and filed camplaints online, still nothing is done.


My package says it has been sitting in that post office for about 2 weeks now, when i recieved packages that i ordered same day as the other and got them same day. BRING ME MY PACKAGE.


If you live in the area of Hildago Street be forewarned you will probably only get your mail when the mailman decides to deliver it. He decides he likes to send letters back for no reason (it's really nice when it's payroll information that gets sent back to your payroll office or when it's your bills). Happens to me all the time. Came home the other day to find a box shoved in my mailbox so hard that I see teed the heck out of the Box and almost ripped the box open trying to get it out. Luckily my items weren't completely damaged. I've been able to travel and live in several different places and this is by far the worst Postal Service I've ever seen in my life! Also if you go to complain in the office they don't do anything so don't waste your time there.


Every time our regular post lady leaves on vacation or days off we have trouble getting our mail. We seem to always get the other neighbors mail and they get ours. When I try to call the Desert Hot Springs Post Office no one will answer the phone. I don't understand why you even list the number if no one will answer the call.


Today is Friday Oct 13 a little after 13:00. One of those FedEx -to- USPS deliveries...watched the substitute mail carrier and she was moving fast and did not have a pkg for me too big for mailbox. Seems every time I see a substitute, they find a way to screw things up--like working their way up the other side of the street box by box then turn and sail down my whole block side at a faster speed than normal...odds of nobody getting anything on my entire block side? There is still a few hours remaining in the delivery day and the tracking doc does say "by end of the day" so I'll chill for a bit. no, I'm still simmering...
• Replied to Wildes-Williams


$#^&"*!! answer the phone!!


Why won't they answer the phone?


I went to get my passport here and they told me their camera has been broken for months. I'm thinking why hasn't this place got a new camera? So they're either acting like their camera is broke or they don't want a new camera because they don't want to do the photos. If it's a budget issue it really should be reconciled within months. Hopefully this reaches whoever it needs to reach so they can do photos.


Wow, customer service really has gone down the drain these days. Walked into this office at literally 30 seconds past 5:00pm and got in line. There's hardly anyone in line, and no one walking up behind me, and the girl behind the counter of course has to tell me that they're closed and to come back tomorrow. Really?! One last customer is going to kill you?! After asking to speak to a manager, she tells me to just forget it and stay in line. I end up having to go to her little booth, I probably should have waited for someone else to be available as she seemed very irritable to begin with. I explain to her that I was told that I have to send my package registered because it's some of my dad's remains going to his girlfriend. She says it's a little light to be remains, like I'm lying. I explained that it's just a little vial. She then continues to tell me, oh, come on, you don't even have an address on here!! I explain that I have the address in my pocket and isn't she there to help me with that?! (Sorry, I'm not a shipping professional!!) She frustrated me to the point of saying, screw it, I'll go to UPS, and left. She acted like she couldn't be happier. What a way to treat a customer, especially when you know they're obviously going thru the loss of their father. The girl usually seems nice, but she must of had a party or something to get to today, because her customer service skills were non-existent this time around. Worst thing is when I got to UPS, they said USPS Priority would be cheaper and faster. So now I have to go back to this place tomorrow. Sucks when one employee can ruin a whole post office for you. Now I'm gonna be dreading everytime I have to go to this place. If they're gonna be that anal about it, they need to get the cage locked up before anyone else gets in line!!


No wonder they are losing so much money every day
• Replied to Djdon_e


you show up after closing without an address on your package and you expect that you are entitled to be treated special; you have no idea what that person has to do to finish her shift. Plan ahead.. you are not the center of the universe.
• Replied to Djdon_e

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