Northeast Post Office

5021 N 20th St, Phoenix, AZ 85016

Contact Numbers

Phone: 602-957-6412
Fax: 602-955-9379
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

3905 N 7th Ave
1.9 miles away

3920 E Thomas Rd
2.0 miles away

Downtown Phoenix
522 N Central Ave Lobby
2.7 miles away

Sunnyslope Annex
9623 N 7th St
2.8 miles away


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I don't think this location lobby is 24 hours as stated. I went at 230pm on Saturday & it was locked up like Fort Knox. Just FYI


I am writing this because I have failed to receive not only important mail, but packages. As I live in an apartment complex, I am often given no key to a package locker, or the wrong key. This has happened so many times, that one vendor, Old Navy, refuses to refund me anymore because they think i'm pulling some scam! That;s $100! Are you going to refund me? Or contact them with a "mea culpa"? It's gotten to the point that I don't trust any service but Amazon or Fedex. So what is going to be done?


Went to two post offices yesterday to drop off a package. Both boxes were marked "Out of order"!!!


I have spent an entire day trying to get through to the northeast post office in phoenix. They do not answer their phone. When i called i got a busy signal...all day long the line was busy. After i spoke with a USPS representative elsewhere, i received a case number .at that point .northeast called me and left a message, but the number they gave me to call was the same one that they never answer.

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