Pago Pago Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

1 Lumanai Bldg, Pago Pago, AS 96799

Contact Numbers

Phone: 684-633-4051
Fax: 684-633-1860
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 8:15am - 3:30pm
Tuesday 8:15am - 3:30pm
Wednesday 8:15am - 3:30pm
Thursday 8:15am - 3:30pm
Friday 8:15am - 3:30pm
Saturday 8:30am - 1:30pm
Sunday Closed

Last Collection Times

Monday 4:00pm
Tuesday 4:00pm
Wednesday 4:00pm
Thursday 4:00pm
Friday 4:00pm
Saturday 12:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 12:00pm, 1:00pm - 2:30pm
Tuesday 9:30am - 12:00pm, 1:00pm - 2:30pm
Wednesday 9:30am - 12:00pm, 1:00pm - 2:30pm
Thursday 9:30am - 12:00pm
Friday 9:30am - 12:00pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Not avilable at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.
*This Post Office does not take passport photos.

Bulk Mail Acceptance Hours

Monday 9:00am - 2:30pm
Tuesday 9:00am - 2:30pm
Wednesday 9:00am - 2:30pm
Thursday 9:00am - 2:30pm
Friday 9:00am - 2:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

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Who do I complain to if I'm missing mail


I have an item arrived at your carrier. my address is po box 1674, Majuro mh 96960. Marshall islands. please send it to this address. thank you so much.


Why is my mail being returned? It just arrived on the 7th of November and now its being returned without notifying us... This is crazy! We've been waiting for this item and its being returned with no notice


Hello. Message to the Chief Postmaster. Greetings from Bohemia! 16 may 2019 I send you a registered letter from the Czech Republic and a postcard from my native village Tetčice.I haven´t received any response either in writing or to my e-mail.And the letter didn´t return to me as undelivered either.As I in the letter,I am a collector-philatelist.And I begged you to send a registered letter with a postcard from your coubtry to my address.So what s the problem? Should I pay you for it? If so,how much and where shouldI send the m oney? I look forward to you reply and thank you. Greeting, Josef Pokorný jr., 664 17 TETČICE 190 Czech Rep.


Please what is a working number for the post office. We have packages that were sent out on the 10th and still shows that it departs the post office on the same day and that was it. Being trying to call the post office but no answer. Please can anyone give a number that works. The packages are for my daughter's wedding next week and still not here yet


What is the phone number? The one posted is not correct.


Here on Sat morning since 8:30..its 9:00 now..waiting for pkg pick up to open..apparently its open for "businesses only first"! Ridiculous!!!


Hi need information on getting a passport renewed for an adult. Would need to know what to put together. Also a new passport for a 7 year old child(our daughter). Pls need to know the prices for renewal and new passport for a child, also the cost to expedite it too. Thank you!


Apparently post office employees in Pago Pago open boxes and steal its content. Please do something about it! I sent my friend a silver necklace with a crucifix and a golden heart in the middle. The toys made it to her kids, the necklace is still missing. The box had been ripped open and retaped. Please contact me, if you find out anything. Kind regards, Caro

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