If they privatize the Benton post office no one will care. This is the worst post office in the state. Employees are rude and unhelpful. I feel sorry for other post offices in the area because they are efficient and courteous. Benton Post Office get a clue before you are replaced by minimum wage employees who will do a better job!
Not an impressive post office unfortunately. There is one employee that I've worked with who is very nice and went out of his way to send my package in the best (and cheapest) way possible, but all others are unfriendly and slow. I'm now trying to find a package that says it was delivered three days ago but wasn't and calling is useless since they apparently leave their phone off the hook all day. I'm waiting on an hour hold with the USPS main office. Also, whoever delivered a box to me last week literally threw it out of the truck and onto the ground under the mailbox despite the fact that it would've fit inside just fine. There was food inside which is now smashed. They also deliver our mail at 2 pm everyday; I've never seen mail delivered so late before.
We have our RV parked in front of our mailbox in Bryant and my wife went out to get the mail when we saw the mail truck. Driver said "you know it's a federal crime to park in front of a mailbox" (it's not, which we told him) and he said "Well, I'm not you're regular carrier, it's up to them, but the cops will give you a ticket if they see it" (they won't... which we told him). Dude, learn your job, shut up and deliver the mail.
Had to call USPS main line again today because the Benton post office failed to deliver my held mail yesterday. This is the 3rd time in a row that this has happened. The main line said that the Benton post office would call me. That never happened.
I sent several letters to Cedderwood inn 16600 interstate 30 north, Benton, Arkansas in Saline County and came back marked no such address. Call me at 870-494-4200, a idiot named Traver at goodwill 501-776-1189 volunteer has been calling me to lying on Cedderwood inn 501-315-2305
The post office in Benton, Arkansas has got to be one of the worst offices in the world. Employees are very slow, rude, and hateful.
Whenever I can I drive a few extra miles to Bryant, Arkansas. The office there have polite employees.
Maillady/man rutting up my lawn delivering mail to my neighbor. Drives up close to his mailbox by using my lawn. Lawn service is expensive. Please correct the problem. 511 Saint Charles Court, Haskell, AR
One of your drivers in a white van this morning delivered a package across the street from my house. Not even my package. The driver pulled up on the street where my husband parks and busted 2 landscape timbers and I have it on video and can see it plain and clear. A supervisor named Anthony says they can't do anything about it because it doesn't know if the timbers weren't already in the street. They were NOT. He ran over 2 of them and busted them. I need this fixed ASAP. And then Anthony went on to tell me that I needed a better camera. You can see the white van running up on them and busting them. I do NOT appreciate mail carriers pulling up in front of my yard and it wasnt even my package and damaging my stuff. This needs to be addressed to the appropriate person and fixed!!! Anthony's supervisor can call me about this at 501-860-5085.
I need the PostMaster to contact me please ASAP first thing Monday morning December. 17th regarding an issue that happened at my home on Friday (December. 14th) at 7:47AM. I need this fixed and taken care of ASAP!!! Thank you!! I have already spoken to a supervisor and he was very rude and no help at all. He didn't want to help me or my issue.
• Replied to N Brewer
I need a supervisor to contact me ASAP, Iv tried calling yall for days and NO ONE will answer or they pick up and hang up. When I moved to Benton, I was told by the carrier HIMSELF and supervisor that my mailed be held or brought to me ever Friday Im off. I get INPORTANT SOCIAL SERCUIRTY INFO THIS WAS ADVISE ALREAD, 501-326-8727 I HAVE NO RECIEVED A PIECE OF MAIL SINCE I HAVE LIVED AT MY ADDRESS
303 S BORDER ST APPT B
Short black man with bald head. I think he was a manager. He never introduced himself. They changed the locks on our mailboxes with no notice because the builder filed Bankruptcy. Not my problem. Now I can't get in my box. Mail piling up now for a week and a half. Went to post office to see what the problem is. This guy was no help. Made me fill out a maintain economic form and pay $30.00 to check my box. No one has still come to check my box and I called for 6 straight hours today. Busy. The phone is off the hook. I need my mail now to pay my bills. Can't get ahold of the post office. Maybe time to get a lawyer and sue the post office to pay my bills because of what they did. Someone has to help NOW.
Paid $90 to have a package shipped to me. They didn't deliver under the excuse that it was heavy and didn't fit the mailbox. Unacceptable! USPS knew this package didn't fit the box when it was first weighed and measured. Now I have to drive 11 miles to get a package I paid them to deliver. Save your money and use UPS or Fedex instead!!! I WANT A REFUND!!!!
This has happened multiple times... I’m tired of putting something in my mailbox to be delivered and the carrier doesn’t take it! They put the mail they are delivering in, but leaves what I’m trying to send out still in the mailbox.
We have had this happen many times, and now it is getting more and more frequent! And our neighbors mailboxes, too! The carrier will not, for no other reason than pure lack of professionalism and laziness, NOT CLOSE OUR MAILBOX DOOR! It's just a simple task, takes a precious milli second of his time! Our mail, and that of all of our neighbors, is literally DRIPPING WET!!!! This needs to be addressed with this carrier and stopped, please! We have important mail that is getting destroyed by the very person that is supposed to take care with the proper delivery of it!
The original post is a couple of days old, but everyone on my street is having this exact problem. I tried to call post office and it must be off the hook because straight away it goes to busy signal. I mailed a package and they didn't bother to put the flag down! Epitome of laziness.
• Replied to Carrier Will NOT Close the Mailbox Door!!!
I’d love when my mail is transferred to the Benton post office 2 days ahead of the estimated delivery to AT LEAST be delivered on the estimated date. Instead it’s now 2 days later and I still don’t have it. Oh and when I called they told me to call back in 20 minutes they are late for a phone conference with their boss. They hung up and now the line is busy. WHAT IS YOUR PROBLEM???
I was to receive package in mail on Sunday the 18 th of December 2017 today is the 21st and still have not received my package...In contact with AMAZON and they told me they contacted you and said my package was delivered there..why haven't I gotten my package...and why don't answer the dang phone when a custmor is calling to get help with a package that is sitting in your business and not being deliverd
our mail carrier refused to leave a pkg just because our mailbox was knocked down. although it would have been too big for the box anyway and our house is just feet from the box. nor were we left any card stating it was undeliverable. the worst of it, the carrier had it sent back the day they did not deliver it. by the time it had not come Friday or Saturday as expected & I had tracked it, it had already been sent back to sender. really!? the day of!?. it could have been left at the post office a few days until it could have been tracked, located and picked up. the post office wonders why the competition is eating their lunch. well it's carriers with no heart. ours is a lazy jerk. I might believe they are just following protocol, but I know for a fact that my neighbor's mail is put into the wrong box all the time-apparently just which ever one is convenient. I know they have a hard job but they chose it-so do with some care.
Need more attentive workers that can read and follow instructions. Went on Vacation and held my mail and chose option to pick up at post office. Mail carrier toted it with them and delivered the regular days mail after the hold but kept the other with them. I go into post office to pick up my hold mail and it's out joy riding with the mail carrier. I'm sure they took it with them then noticed the hold note that we were picking up at post office but still it's a mistake and should've paid more attention in the front end.
About getting our mail in our mailbox, or just delivering down our street..last month my Discover bill was opened..then put in mailbox with sorry I opened it..this week..one street over brought medication to me she had been out of town..this medicine was important..HIV..a lady cop at 7:30 at night...two nights ago it was after 7:00 pm..you either need more help or hire people who can read house numbers on packages..there is no excuse for this..