Downtown Montgomery Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

135 Catoma St, Montgomery, AL 36104

Contact Numbers

Phone: 334-244-7586
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 4:00am - 5:00pm
Tuesday 4:00am - 5:00pm
Wednesday 4:00am - 5:00pm
Thursday 4:00am - 5:00pm
Friday 4:00am - 5:00pm
Saturday 4:00am - 12:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 11:30am
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 12:00pm, 1:00pm - 4:00pm
Tuesday 9:00am - 12:00pm, 1:00pm - 4:00pm
Wednesday 9:00am - 12:00pm, 1:00pm - 4:00pm
Thursday 9:00am - 12:00pm, 1:00pm - 4:00pm
Friday 9:00am - 12:00pm, 1:00pm - 4:00pm
Saturday Closed
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Carolyn
1206 Carter Hill Rd
1.0 miles away

Maxwell AFB
550 E Maxwell Blvd
1.2 miles away

Westside
3100 Tine Ave
1.6 miles away

Cloverland
4365 S Court St
2.0 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


reviewicon
thumbsupthumbsdown

I was there at the Downtown location today 7/30/21 to ship a package to Thailand. The woman that helped me rushed me and was very rude on top of making errors on the shipping info that she said could not be corrected. I asked her to fix it and she said no. I then asked her if I can take a picture of the package before I walked out and noticed more errors on the package. I was not comfortable leaving the vacinity knowing the errors could possibly get my package lost. I asked her to fix them again. She then said it was not her fault. She issues a refund by money order and says we will need to pay another $73 for shipping and to wait until Monday before the money order could be cashed when I asked her if I could use the money order to use to reissue the shipping the package. I then ask to speak with the manager who also was very unprofessional and advised that I could not use the issued money order to pay for the new shipping with the correct address. I walked out of that location upset and went to the post office on Tine Avenue in Montgomery, AL in hopes that I would get better service there. The lady that assisted me was very courteous and even asked and double checked the international address with me to ensure accuracy. I then paid for the shipment with the same money order that the downtown location said I would not be able to use until Monday. I’m not sure why the downtown location gave me such a hard time the only guess I had was because it was almost time to clock out. I would never visit the downtown location ever again until staff is properly trained to give courteous customer service to their customers. I just spent $73 on international shipping and used the same money order that was issued to me at a different location without a problem. Please retrain the staff at downtown Montgomery as they are rude and does not provide you with half way decent customer service. Elton, the manager should also be retrained and not give customers such a hard time as well.
Reply


*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).