Helena Post Office

800 Highway 52, Helena, AL 35080

Contact Numbers

Phone: 205-621-6388
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

2960 Pelham Pkwy
1.4 miles away

50 Kent Stone Way
3.0 miles away

10011 Highway 17
3.5 miles away

1809 Riverchase Dr
3.6 miles away


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Please do not deliver the following ID package to 121 ChinaBerry Ln., Alabaster, AL 35114 9405508205497784845350 I no longer live there


This is the 3rd time my mail has not been delivered, and it says that it has we have a ring system and clearly I can tell a package from envelope ,,,,,take your time and read people mail I hardly order things because of this reason people can't read or rushing dropping my packages in the wrong mail box!!!!!!!


I'm sick and tired of when my mail person doesn't feel like getting their lazy ass out of their truck and walking to my door cuz the package is to big to fit in the mailbox and it's hot outside, they will just mark it as a failed attempt to deliver. Even when I don't have to sign for it. It's pathetic.


Had a package that was supposed to be delivered on Monday. There website says a delivery was attempted at 5:14 but no one knocked and no slip was left. Absolutely terrible.


Sent a large envelope to my daughter in Helena. Tracked it. Was supposed to be delivered. Tracking message says attempted delivery at 4:15 on Friday. Return to post office per customer request.. They were home and there was nothing that said it needed to be signed for. Seriously doubt the mailman even attempted to deliver it. Now they have to come to the post office to pick it up. Very bad service.


Daughter just left post office in Helena! She says...Just left there without my package! They called our carrier and it "might" be on her cart. Here's hoping! No explanation as to why it wasn't delivered yesterday.
• Replied to Ellen Andrew


I put mail in the box with flag raised and it is 4:45 PM and mail is still there. Important stuff on a time schedule. Pathetic.


I have not gotten, IRS income tax returns, refund checks for $350 (twice), prescriptions for serious medications... and HAVE gotten: packages worth hundreds from Amazon, meant for neighbors...(5 times.) MY mail SHOVED into mailbox kiosk, bc a large package, not meant for me was taking up so much space: (8-10 times.) Hire people who can handle a FEDERAL job. Federal laws apply... you see????????

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